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SummaryTablePage1CustomerAcquistionRetentionAnalysisSummaryHistoricalProjectedYear9394959697TotalNumberofCustomers20,00022,00024,00028,80034,560-NumberofNewCustomers3,0004,0005,0006,0007,200-NumberofRetainedCustomers17,00018,00019,00022,80027,360-NumberofRecoveredCustomersNumberofLostCustomers2,0003,0001,2001,440CustomerAcquisitionRate20.00%22.73%25.00%25.00%OverallRetentionRate90.00%86.36%95.0... 2025-05-0412327.5 KB6页24
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Sheet1Page1CostComparisonMatrixProd-IProd-IIProd-IIIOne-timeCostsHardware$200,000$185,000$188,000SystemsSoftware$80,000$100,000$75,000ApplicationSoftware$70,000$90,000$90,000Training$10,000$14,000$12,000YearlyRecurringCostsSupport$15,000$12,000$18,000Maintenance$20,000$18,000$18,000CommunicationCosts$24,000$24,000$24,000TOTALCOSTS$419,000$443,000$425,000 2025-05-048712 KB1页49
