对冲基金.PPT

Page1ConfidentialTableofContentsI.BackgroundandObjectivesII.ProjectApproachandTimingIII.ProjectTeamandOrganizationIV.ProfessionalFeesandAssumptionsV.Deloitte&ToucheConsultingGroupQualificationsVI.ClientReferencesAppendixA.ProfessionalResumesB.InvestmentManagementandSecuritiesIndustryStatementofQualificationsC.SecuritiesIndustryTrendsD.Deloitte&ToucheConsultingGroupServiceLinesPage2ConfidentialBackgroundandObjectivesBackgroundandObjectivesPage3ConfidentialDynamicForcesareDrivingChangesintheOrganizationalRelationshipsandRoleoftheTransferAgentSignificantGrowthandIncreasingConsolidationProductComplexityCustomerConfusionMultipleDistributionChannelsCustomerServiceasaDifferentiatorBackgroundandObjectivesBackgroundandObjectivesMutualFundTransferAgentAssetRetentionoverTransactionsFundProgramsNo-loadMutualFundSalesRetirementSavingsTechnologyInnovationsIncreasedFocusonRiskManagementMutualFundsBrokerageHigherValueMultipleProductsReliabilityCostEfficiencyCompetitiveDifferentiatorCustomerFocusComplexProductsFlexibilityPage4ConfidentialTransferAgencyRolewithintheMutualFundMarketplaceBackgroundandObjectivesBackgroundandObjectivesServicingComplexServicingComplexTransferAgencyCustomersCustomersCustomersCustomersFundsFunds•Equity–Growth–Balanced–Overseas•FixedIncome–Corporate–Municipal–Tax-FreeRetirementRetirement•Institutional•Mid-sized•SmallRetailRetail•Direct•eCommerce•Broker/DealerInvestmentManagementTechnologyandCustomerServiceCentersChanneltoMarketCustomerServiceFocusofCompanyAInitiativePage5ConfidentialTransferAgencyTrendsInordertodevelopandmaintaincloserrelationshipswiththeircustomers,mutualfundcompaniesaremovingfromfullservicethirdpartyvendorrelationshipstobuyingunbundledservices;forexample•FullInternalization-insourceallcomponentsforgreatercontrol/flexibility–MerrillLynch–Federated•CustomerServiceInternalization-choose“bestofbreed”servicestomaximizeresultsAsaresult,transferagentsnowofferawidevarietyofservicearrangements,includingsharedorhybridservice,remoteservice,andfacilitiesmanagementCustomerserviceandproductflexibilityhasbecomeanincreasinglyimportantdifferentiatoroftransferagentsMovementistowardconsolidationamongtransferagentorganizations,withsmallerprovidersseekingcriticalmassandaccesstoadditionaltechnologyresourcesBackgroundandObjectivesBackgroundandObjectivesPage6ConfidentialObjectivesImprovethequality,delivery,productflexibility,andserviceinnovation,inordertocapitalizeonthepotentialarrayofinternalandexternalcustomerstowhomtransferagencyservicesmaybeprovidedProvidetransferagencyservicesinamannerwhichmaximizesprofitabilitytothefirmBackgroundandObjectivesBackgroundandObjectivesCompanyAisseekingassistancetohelpdetermineanewapproachforTransferAgencyServicefortheCompanyAFamilyofFunds--yourgoalistocompleteatransitionbyyearend199xAsdescribedinyourRFP,youhavearticulatedthefollowingobjectives:Page7ConfidentialProjectApproachandTimingProjectApproachandTimingPage8ConfidentialPrinciplesCompanyAhasdefinedanaggressivetimeframe(byyearend199x)forcompletingthetransitiontoanimprovedTransferAgencyenvironmentWorkingbackwards,webelievethatimplementationactivitiesmustbegininearnestnolaterthanfourthquarter199xThetimeframeforcompletingtheassessmentisveryaggressiveovertheinitial8weeks;wehavealsoallowedanadditional4weeksforinternalreview,...