GlobalDisbursements&TEVSIPOCIndexSlideNumberContentsLevel1SIPOC34-5Level2GlobalDisbursements6Level2TEV7-11Level3GlobalDisbursements12--17Level3TEV18-19ActivitywiseFTEAllocationGlobalDisbursements&TEVSIPOCNamesofParticipantintheSIPOCContest1.AvinashMehra2.SharatKumar3.LalitMitra4.AnjuBansal5.SanjayKalra6.KapilJuneja7.SmitaOjha8.PankajSeth9.NavitaChpra10.TanaySharmaTEVReimbursementsSIPOCLevel1GlobalPayments(TEV&Disbursements)•MarketFinance•AustraliaForeignExchangeOffices•Treasury•Banks•Finance:-J/APAMarkets,FC-W,FC-C•Treasury:-J/APA&Central•China/AustraliaBanks•EMEA&JAPAEmployees•CapturePaymentdetailsinclientserversystem•TEVsareRegisteredinMillenniumSuppliersProcessCustomer•Vendor•SE•CM•Bank•MarketFinance•Controlle--rs•ReleasePaymentsthroughAEBAccess/Deskbank/TAPS•ProcesstheTEV’sinMillennium•ReviewandapprovalofJEgeneratedthroughMillennium/Taps/Ajents•UploadinWalkerRequestsarereceivedthroughE-mail,Fax,scanning,Courier.EmployeeTEVsarereceivedPaymentsmadethroughWiretransfer,manualChecks&AmexCorporate/Personalcardcredit.•CreatePaymenttextfiles.InputApprovedpaymentRequestBankTransferOutputWirePayments•Paymentrequestsareverified.•ReleasepaymentinTaps•ReviewofexpensesforT&Epolicycompliance•EmployeesApprovedTEV’sWait/DelayDatasourcesystemstepManualstepReworkCustomerNonCoreProcessInspectionCorestepBCP/CsACriticalProcessEmployeeContinued….CheckGLUploadCorporatecardcredits&SettlementsL1ZBReceive&UploadinsystemReleasePaymentAccount-ing&ReconciliationReviewCreatePaymentFile&PrintL1ZCL1ZAL1ZDL1ZEAudittheTEVcomplianceRegistertheTEVProcesstheTEVInterfacewithGLsL1AL1BL1CL1DNoYesEMEAEmployeesIfTEVisCompliantCheckEmployeedetailsCardMemberGeneralAccountingMarketFinance.SetupNewVendorinDataBaseMarketControllerSLA-TATof5workingdaysYesCompliantNoNonCompliantInwardQueryfromCardMemberAnalyzeCustomerQuery/ResearchIfresearchindicateserrorPasscorrectionJECustomerQueryresponse400OutwardQueriespermonthS1S1S1S1S1S2S3YesL2A3L2A2L2B1L2B3L2B4L2B5350/month4.15SigmaNoL2C2fL2D2L2D3L2D4L2D6RegisterinSystemProcessTEVbeforecardcutoffMarketFinanceJAPAEmployeeNVA(10%)(90%)(0.20%)3FTEGroupD1.40FTEGroupE3.00FTEGroupC6.00FTEGroupBL2D5L2A1L2C1S5NVANVARaiseQuerytoemployeeProcess-TEVsReview,Processing&EmailQueriesEMEA&JAPASuppliersCustomerSIPOCLevel2S6AudittheTEVforcomplianceofT&EPolicyL2B21.60FTEGroupARaiseQuerytocustomerYesNoApprovedTEVsfromEMEAVolume=4000PermonthDPMO=3974COPQ=$395paSystemsS1S2CareS3S4WalkerSBSS5AccessS6TAPSS7ArimsS8DcoExpS9PrositMillenniumS10RoadPC2000TEV’s/monthGlobalPayments(TEV&Disbursements)EmailfromEmployeeElectronicallyapprovedTEVsinTAPSCheckcc,a/clines,Cardno.InputMIS.TaxReporting,CardSettlementPaymenttoC/MonPersonalcardorcheckFinalizeTEVRejecttheTEVPaymentfileCreateJournalEntryPostJEL2C2aL2C2cL2C2bL2C2dL2C2eL2C2e1Wait/DelayDatasourcesystemstepManualstepReworkCustomerNonCoreProcessInspectionCorestepBCP/CsACriticalProcessOutputInterfacewithmarketwiseGLsSystemJEL2D1S1S3S4S9S2CredittoCardinCAREInterfacewithGLsIfemployeegivesfullinfo./supportingUSDSigma:3.4DPMO:28095Vol:1000p.m.FTE:1.25GroupBVol:1100p.m.FTE:2.5GroupAAUDProcess--WirePayments,AROCDeskBank/EFTProcess,SPCCA&PRCAgentBankPYMNTSigma:4.27DPO:2833GlobalPayments(TEV&Disbursements)DefectSuppliersOutputCustomerMarketFinanceTreasuryAustraliaForeignExchangeOfficesUSD&AUDWirepaymentsVENDORSEMarketFinanceQueryforward...
