Productname-2002FCEastVolumesProcessexpensevouchersCostCentreCustomerAct.CodeJanFebMarAprMayJunJulAugSepOctNovDec593042213Belgium6.1.4515326292122171328241823593042213France6.1.4158151169167149173175104196179177184593042213Germany6.1.4296277352395344344268285386391375384593042213Holland6.1.4102112126136120115113115105120123119593042213HQ6.1.4578351593042213Italy6.1.417411611210297116969096105100100593042213Norway6.1.41-593042213Spain6.1.4214225171233199198256134213209157193593042213Sweden6.1.4341303305375388334338279282434347373593042213Switzerland6.1.4292427312628323123412730593042213UK6.1.41,8621,5992,1722,2942,1801,8571,9432,0112,0622,1652,0792,002593042212AEB-HongKong6.1.41816680108888210295123106117168593042212AEB-Singapore6.1.4135144150141118149138143125148121220593042212Asiaroc6.1.4314336916073102831134583593042212Australia6.1.43,0651,891494471589562818595619928456535593042212HongKong6.1.4841321191881552241481431891301731141,799593042212Indonesia6.1.43333628048473635594235510593042210Japan6.1.44365677334736014125264753634523336285,999593042212Malaysia6.1.4219196105761298312213885171138104593042212NewZealand6.1.438828165445756716269587048593042212RegionalHQ6.1.47911076593042212Singapore6.1.41681941952241992062261872111861922902,478593042212Taiwan6.1.4173738913511510810666112129881291,323GrandTotal8,5606,8565,8045,8385,6965,1165,6335,0015,4296,1315,1715,72770,96212,10958,853MonthlyTotalsJanFebMarAprMayJuneJuly2002200220022002200220022002TRS(Paper)1,0661,0621,0541,1771,2041,093830TRS(Xms)6,3206,7486,8927,4779,5877,7889,309Canada458427451513507567544AEFA(Paper)4,2514,6395,0315,6334,8883,6394,161AEFA(XMS)---11334707916Total12,09512,87613,42814,81116,52013,79415,760PaperTotal5,7756,1286,5367,3236,5995,2995,535XMStotal6,3206,7486,8927,4889,9218,49510,225AverageInputJanFebMarAprMayJuneJuly2002200220022002200220022002AverageInupt575643671740750653750DaysUsedInMonthTotal21202020222121EmailsFromTEVTuitionPolicyandQuestionsTEVSavingsReturnMailJanFebMarAprMayJuneJuly2002200220022002200220022002Email(papervouchers)1151371015857ReturnedVouchers6549685051(paperAugSeptOctNovDec200220022002200220029266719428479058,9318,01110,3209,08511,5995504946275537713,1712,5531,0865165631,8192,4034,8665,1396,08815,39714,13217,84116,14019,926182,7204,6473,7182,6551,9162,23958,37010,75010,41415,18614,22417,687124,350AugSeptOctNovDec20022002200220022002699706775768948.8522202321214686AugSeptOctNovDec20022002200220022002AccountsPayableCustomerServiceTeamVolumeComparisonReportDistribution:L.HebertJ.Meyers08d62b22-3747-4bd9-905d-363891b41d05.xlsMonthlyTotalsJanFebMarApr2003200320032003Avg.FullYearTRS(Paper)5754895955075426,498TRS(Xms)7,3247,9919,6279,6828,656103,872Canada5485075506605666,795AEFA(Paper)2773032862302743,288AEFA(XMS)4,4254,9155,5955,7135,16261,944Total13,14914,20516,65316,79215,200182,397Paper1,4001,2991,4311,3971,38216,581XMS11,74912,90615,22215,39513,818165,816AverageInputJanFebMarApr2003200320032003AverageInupt575713832806DaysUsedInMonthTotal21202020EmailsFromTEVTuition4112417734853207PolicyandQuestionsTEVSavings$5,304$11,550$7,159.55$6,451.25