1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABScanProcessReviewJune2003CardBalancedFiles2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDCardBalancedFiles:PrimaryPrimaryProcessOwnerProcessOwnerSueHillSueHillSecondarySecondaryProcessOwnerProcessOwnerNoneidentifiedNoneidentifiedProcessProcessOverviewOverviewThisprocesscoverstheprocessingofofallincomingmerchant(SE-AP)filesandincomingcardmemberremittances(CM–AR)filesfrominitialreceiptoftheelectronicfiletofinalcashdisbursement(CMbillingandSEpayment).Approximately6,000filesarereceiveddailyfromavarietyofsourcesdispersedglobally,includingmerchants,3rdpartyprocessors,remittanceprocessingcenters,travelcapturesystems,etc..Ofthese6,000filesreceiveddaily,approximately200aredeemedcriticalinnatureandtheexcludingfromdailyprocessingcouldhaveamaterialimpactonAmex’sfinancialresults.TheCardBalancedfilesgroupisresponsibleforend-to-endprocessingoftheseincomingfiles;somejobfilesareautomaticallyscheduledwhereasothershavetobemanuallylaunched.FortheAP(merchants)files,theAPsystemreviewstheinput(CMchargesatthemerchant)andvalidatesitversusvariousrules;duplicateamount,olddateetc.Forfiles/chargesthatfailvalidationtheteaminvestigates/makesadecisiontoaccept.AfterthefilehasbeenuploadedtotheAPsystemtheteamthenmonitorstheprogressofthesefilesbyvalidatingtheamountandnumberofchargesuntilthechargesarea)billedtothecardmemberandb)thepaymentismadetothemerchant.ForAR(cardmember)files,theteamchecksthatthefileisuploadedcorrectly,againusingrules(developedbasedonexperienceandcommonlyfounderrors).Theythenmonitortheprogressofthisfilethroughthesystemstofinalstatementprinting(checkthatthenumberandamountofstatementssenttotheprinter–internalandexternal).SystemsSystemsOverviewOverviewFinancialCapturesystemsFINCAPS–US,Canada,EMEA,JapanFINCADS–APA,Mexico,Brazil,ArgentinaGNS–AllregionsAPsystemsAPSystem–US,Canada,(ESP)GENESIS–Mexico,Brazil,Argentina,EMEA,J/APAARsystemsAR-US(SROC,WROC)(RCP,S&T),CANADA,EMEAOPTIMA–US,CanadaCorporate–US,CanadaTRIUMPH–Us,CanadaMNS–Mexico,Brazil,ArgentinaGLOBESTAR–APA,Mexico,Brazil,Argentina,EMEA,JapanCARE–InternationalProcessOverview3DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDCardBalancedFiles:SystemNameSystemDescriptionProcess/SupportDetailFINCAPS–US,CanadaFINCAPS–EMEAFINCAPS-JapanFINCADS–APAFINCADS–MexicoFINCADS–BrazilFINCADS–ArgentinaGNS–AllregionsFinancialCaptureSystemsCapturestheincomingdatafromthevarioussourcesandprocessingiseitherautomaticallykickedofformanuallyinitiatedLEGACYAR–US,CANADA–RCPS&T–US,CANADAARCare–InternationalOPTIMA–US,CanadaCorporate–US,CanadaTRIUMPH–Us,CanadaForeign–US,,CanadaMNS–Mexico,Brazil,ArgentinaGLOBESTAR–APA,Mexico,Brazil,EMEA,JapanARSystemsRetainthebilledandunbilledtransactions.SourceofdataforCardMembersAPSystem–US,Canada,(ESP)GENESIS–Mexico,Brazil,Argentina,EMEA,J/APAAPSystemsCalculatepaymenttomerchantsforthetransactionstheyhavesubmitted.SystemsInventory4DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDCardBalancedFiles:ProcessFlowA/ROperationsOperationsA/PA/RA/RPOSPOSNetworkNetworkProviderProviderFDRFDRCaptureA/RA/PStatementStatementBillingsBillingsSettlementSettlementMISReportingMISReporting33rdrdPartyPartyCashiersCashiersRemitCenterRemitCenterCMRemitsCMRemitsPaymentPaymentBalancingControlsAccountingSuspenseEODBalancingControlsAccountingCycleCutoffStatementPlasticsBalancingControlsAccoun...