1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABScanProcessReviewJune2003Remittances2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDRemittances:PrimaryPrimaryProcessOwnerProcessOwnerAdrianKnottAdrianKnottSecondarySecondaryProcessOwnerProcessOwnerSivaBaskaran,JoHendrix,SivaBaskaran,JoHendrix,CathyNicholsCathyNicholsCardMember(CM)RemittancesarereceivedfromtheCardMembersdirectlyinformofphysicalchecksoraselectronicfilesfromBanks,thirdpartiesandTravelOffices.TherearealsoInterbrancheswhichrepresentinformationaboutpaymentsmadeinthecountryotherthanthecountryinwhichthecardisissued,e.g.ifacardmemberfromtheUnitedStatesmakesthepaymentonhisAmexcardinAustralia.TheCMRemittancesprocessisundertakenatFC–East,WestandCentral.FC–EastprocessesremittancesforJAPAmarkets,plusLAROC,IDCandtheChicago/Floridaremittanceprocessingaccountingbackoffice,plusforeigncheckpaymentsforanymarketsreceivedviaJAPAmarkets.FC–WestprocessesremittancesforUSDomestic,someactivityforLAROC/IDC,thirdpartyelectronicpaymentsandreturnsforCanada,andforeigncheckandelectronicpaymentsforanymarketreceivedviatheUS.FC–CentralprocessesremittancesforEMEA,plusforeigncheckpaymentsforanymarketreceivedviaEMEAmarkets.SomeremittanceactivitywithinAmericanExpressisoutsidethethreeFinanceCenters,forexampleinOperationsSydney,Australia.Oncethepaymentsarereceiveditispreparedforpaymentprocessinganditisverifiedthatthefundallocationinformationisincluded.Ifthepaymentscanbecorrectlyallocated,afileforbalancingfundsreceivedforreleaseiscreated.ThisfileissenttotheFINCAPsystemandJournalEntriesarecreatedintheWalkerGL.Thepaymentswhichcannotbeimmediatelyallocatedarefurtherresearchedbycontactingthesupplieroftheinputsforfurtherinformation.TheunidentifiedremittancesareresearchedandclearedbytheCMRemittancesteam.FortheCMdebitsforreturnedchecks,emergencyfundsetc.,alsothereisasimilarprocess.TheCMRemittancesgroupalsohandlesthecredit/debitremittancesinquiriesreceivedfromtheCardMembers.TheseinquiriesarereceivedinformofphonecallsmadetoCustomerServiceorelectronicfilesfrombanksandthirdparties.TheseinquiriesareresearchedandprocessedandmayresultintoJournalEntries.Process/Process/PeoplePeopleDescriptionDescriptionProcessOverview3DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDRemittances:ApplicationNamePlatformVendorNameVersion#BusinessPurposeJournalEntryProcessing(JEP)ClientserverJEPisusedforjournalentrygeneration.JEPputsfilesonStratusandfromtherethesearesenttoWalker.Emailissenttoapprover,onceaJEiscreated.AftersubmissiontxtfileiscreatedonthePdrivemappedonalltheusers'machinesLauncher&LaunchControlClientserverTolaunchapplicationsrequiringaccesstoSQLservers.InstallsapplicationondesktopandcreatesODBCconnections.Ajents(Ajournalentrysystem)ClientserverCaptureApplicationdevelopedatFC-EforJournalEntriesImportsandprocessespaymentsandjournalentries.UsedinconjunctionwithAssert.DatatransferredtoJEPdirectoryforprocessingtoWalker.AssertClientserverCaptureApplicationdevelopedatFC-EforRemittance,ECCandReturncheckprocessingforallAmexcardmembers.Auto-generationofJournalentriesandCMdatafiles.UsedinconjunctionwithAjents.ProvidesminimalMISreporting.AccesstoPROCOMPlusfoxproProcesspaymentsforLatinAmericatoFinCap.Modemdialingsoftwareusedforhomebanking.3rdpartyS/wtoprocessCMpayments.Thisapplicatonis"Decommissioned".ItwasusedtodownloadthefilesfromBankusingmodem.TheyhadsomeproblemswiththiAutomatedClearingHouseClientserverS...
