1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTED“}?FABDeepDiveProcessReviewJuly2003TEV2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTheTravel&EntertainmentVoucher(TEV)functionisperformedbytheGlobalPaymentsteaminFC-WandFC-E.Thesecenterscollecttheexpensedata,auditthedataforAXPpolicyandlocalregulationscompliance,processtheTEVthrougheithertheXMS,MillenniumorTAPSsystem,crediteitherthecorporatecardortheemployeeandfinallyposttherelevantaccountingentries.Allthisworkisperformedin-houseasidefromprintinganddisbursementoftheAEFAcashreimbursementcheckswhichisoutsourced.InFC-W(servingtheU.S.CanadaandEmployeeswithUSdenominatedCorporateCards),employeesentertheirinformationon-lineusingtheXMSsystem.CreditcardexpensesareuploadedintoXMS,theemployeeaddsanyadditionalexpensecharges,themanagerapprovestheexpensereporton-lineandthepaymentisprocessed.Inmostcasesthepaymentiselectronicallycreditedtothecorporatecardortheemployee(throughtheregularpaycycle);and,paperchecksaretheexception.TEVsforCanadianemployeesarescannedinCanada(usingDocX)andprocessedintheFCWest(auditshowever,arecompletedinCanada).InFC-E(servingtheEMEAandJAPAregions),theJAPAregionemployeesentertheirexpensesintotheTAPSsystemorcompleteanExcelvoucherformwhichisthenapprovedbytheirmanagereitheron-lineormanually.Subsequently,thelocalmarketliaisonconductsapre-auditoftheinformationandcreatesabatchlistoftheTEVvouchersandsendsitalongwiththeassociatedreceiptstoFC-E.Iftheoriginalexpensereportispaper,theFC-EenterstheexpenseslinedataintoMillennium(TAPSisonline).FC-Ethenperformsasecondarypre-auditofthedata,andthenprocessesthepayments(electronicpaymentorpapercheck).Afterthepaymentsareprocessed,apost-auditoftheinformationisconductedon10%ofthereceipts.TheEMEAregionemployees,alsosupportedbyFC-E,submitpapervouchers.FC-EkeysthisinformationintoMillennium.FortheEMEAregiona100%ofTEVsarepre-audited.ForbothFC-WestandFC-East,submittedreceiptsarekeptfor3monthsandthenshippedbacktothelocalmarketforoff-sitearchiving(FCWeststoresreceiptsforUSdomestic).PriortoJuneof2002TEVinquireswereprocessedbytelephoneandemail(USonly).Currentlyallinquiriesgloballyarehandledbyemail.TEV:PrimaryPrimaryProcessOwnerProcessOwnerLisaHerbertLisaHerbertSecondarySecondaryProcessOwnerProcessOwnerJanMeyersJanMeyersAvinashMehraAvinashMehraProcessProcessOverviewOverviewSystemsSystemsOverviewOverviewConcurExpense(XMS)–FC-WTEVProcessingMillennium–FCETEVProcessingTAPS–Japan,HongKong,Taiwan,SingaporeandIndonesiaonly–allotherJAPAmarketsuseMillenniumProcessOverview3DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:ApplicationNameApplicationNameVendorVendorNameNameVersion&ReleaseVersion&ReleaseNumberNumberSupportedBySupportedByPlatformPlatformTEV(Core)ProcessingSystems:TEV(Core)ProcessingSystems:ConcurExpense(XMS)ConcurV6.02AET/ConcurWebBasedApplicationMillennium(PaymentSystem)GEACCV3.0AETMainframeTAPS(PaymentSystem)In-houseV3.0AETClientServerApplicationOtherSystems:OtherSystems:CARE(usedbyCardCustomerServices)CustomerCareIn-houseNAAETMonarch(Dataformattingtool)In-houseNAAETClientServerApplicationRoadPC(creditcarduploadtool-Singapore)In-houseNAFCEastClientServerApplicationARIMS(querytoolviewcardmemberdetails)In-houseNAAETMainframePROSIT(SwedenGL)NANALocalMktMainframeWalker(G/L)In-houseNAAETMainframeSystemsInventory4DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:ApprovedOn-lineSubmission(XMS)ManualCheck(paper)CorpCardCreditApprov...
