1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABDeepDiveProcessReviewJune2003Payroll2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDPayroll:PrimaryPrimaryProcessOwnerProcessOwnerLisaHebertLisaHebertSecondarySecondaryProcessOwnerProcessOwnerBobSloaneBobSloaneMaryLyonsMaryLyonsProcessProcessOverviewOverviewTheAmexpayrollfunctionsfortheUS(domestic)andUKareperformedbyGlobalPaymentsteamslocatedintheFC-WestandFC-Centralrespectively.WhereastheFC-Westperformsmostoftheprocessingin-house,theFC-CentralhasoutsourcedthecorepayrollfunctionstoathirdpartyvendorLogicaCMG.TheFC-Westperformsallmajorpayrollfunctionsonsite:productionanddistributionofpayslips,taxstatements,directdeposit,paymentsandreportingtothirdpartycompanies,taxpaymentsandreportingandhelpdeskfunctions.TheprintingofchecksanddirectdepositstubsandmostverificationshavebeenoutsourcedtoStandardRegisterandTALXrespectively.ThemonthlypayrollprocessstartswiththereceiptintheFC-Westofelectronictimesheetsubmissions(TSO)whichhavebeenapprovedbylinemanagement.OncethesearereceivedbyPayroll,thesetimesheetsareuploadedintoPeoplesoftandthendownloadedintotheMSAsystem.Papertimesheetsubmissionsareallowedifemployeesarenotabletoaccessthenetwork,howeverthisisgenerallyonanexceptionbasisonly.Changesinemployeestatus(newhire,termination,etc.)arecaptureddirectlyinPeoplesoftviaanon-lineportal(EOS).AfileisthenreceivedfromPeoplesoft,bythePayrolldept,anynecessaryresearchrelatedtogovernmentcomplianceiscompletedandthedataisuploadedintotheMSAsystemandpaychecksareproduced.Themajorityofpaychecksarebydirectdeposit,withmanualpaychecksonanexceptionbasisonly.FC-Westalsosupportspayrollinquiriesandemployeeserviceforapproximately48,000USemployees;inquiriesarereceivedbytelephoneoremail.AlthoughtheprimarypayrollfunctionsareoutsourcedattheFC-CentraltoLogicaCMG,thepayrollfunctiondoesperformthefollowingfunctions:verificationofPayfact(LogicaCMG’sapplication)dataintegrity,reconciliationofPayfactdatatothegeneralledger(GL),monthlycloserelatedmanualJE’sandpartialyeartaxfiling.Payrollinquiriesandemployeeserviceissupportedbytheoutsourcingprovider.CurrentlyFC-Centralsupportsapproximately6,375employees.SystemsSystemsOverviewOverviewTSO(FC-Westelectronictimesubmissionsystem)MSA(FC-WestPayrollsystem)Payfact(FC-CentraloutsourcedPayrollsystem)Peoplesoft(HRsystem)ProcessOverview3DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDPayroll:SystemInventoryApplicationNameVendorNameSupportedByVersion&Release#PlatformDocumentScanningDocumentScanningDocXAETAETV3.01WEBBasedApplicationPayrollProcessingPayrollProcessingTSO(FC-Westelectronictimesubmissionsystem)In-housePayrollTechnologiesN/AMainframeMSA(FC-WestPayrollsystem)GEACPayrollTech/Geac3.6MainframePayfact(FC-CentraloutsourcedPayrollsystem)LogicaCMGLogicaCMGNAIBMMainframePeoplesoft(HRsystem)PeoplesoftNYTech/Peoplesoft7.59ClientServerApplicationOtherSystemsOtherSystemsPaybreezePaybreezePRSS/Paybreeze5.62ClientServerApplicationHODIBMIBMN/AHTML/WebMonarchMonarchIBM5.6ClientServerApplicationEXTRA(mainframeemulation)DecommissionedNANAClientServerApplicationMars(AFEAGL)PeoplesoftIBM/Peoplesoft7.59ClientServerApplicationWalker(G/L)In-houseAETNAMainframeICARUS(EMEAInterclearsystem)In-houseAETNAClientServerAxiom(Amexreportsrepository)In-houseAETNAMainframe4DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDPayroll:ManualCheckManualCheck(paper)(paper)On-lineTSOSubmission(Exempt&Non-Exem...