AXP–F&ABPOERPEstimateWorkingAssumptionsMikeEstimatingquestionsHowmanyusersandwherearetheylocated.IfthesharedservicecenterinIndiaisdoingallthetransactionprocessing-whatarethelanguagesupportrequirementsDoesAMEXusetheEMEAandAsiaPacfinancialclearingsystemsforAPandAR?Ifsohowmany?Thiswilldriveinterfaces,andexternalsystempartnerdependenciesfortesting,pilotandproductionimplementation.And,IfthecenterisinIndia,IwillbuildascenariowherethecoresolutionisbuiltandsupportedfromourcenterinIndia-withlocalteamssupportingthecountryroll-ins.ThisleadstoaquestionregardinghowmuchtransactionprocessingisexecutedinalocalcountryofficevstheircenterinIndia?HowdoesthecountryCFO/Controllerinteractwiththecenterforfinancialreports,inquiries,specialanalysis,etc?Thiswilldrivetheconstructionofanapproachforregionalroll-ins.IhaveinitiatedadialogwiththeMumbaicentertheyareprovidingmewithcurrentratesandestimatingparametersforconversions,interfaces,customizationsfortechnicaleffortandresources.AndtheywillalsoprovidemeratesforMumbaibasedfunctionalresourcestosupporttheAMEXcenterinIndia,andsolutionsupportduringtheEMEAandAsiaPacroll-ins.IexpecttohavetheinformationbackfromtheMumbaibyMonday-Tuesdaynextweek.Iwillforwardafirstcutforustotalkaboutthen.Joe’sAnswertoAboveMikehopefullythisisananswertomanyofyourquestions.Thanksforyourhelponthis.Letmeknowifyouhavemorequestions.1)UsersCorporate-25SharedServiceCenters-Phoenix-67-NewDelhi-100-UK-30MarketsInabout24marketswewouldneedabout100users2)NewDelhidoesnotdoalloftheprocessing,butherearethelanguagerequirements:Portuguese,French,Spanish,Japanese,Chinese,German,English,Italian,Swedish3)dontthinkso,butasfarasinterfacesgo(notsureifyouneedallofthisormore)A/P-Theyuse3worlwidesystemsnow,2imagingsystemsand5-7otherpaymentsystemsA/R-About20A/Rsystemstoday.Theyaretryingtomoveto3G/L-Currentlyabout8-10systemsfeedG/LforJEprocessing.AssumethesegoawaywithnewGLFixedAsset-really1-2worldwidesystemsPayroll-3worldwidesystemswithMSAbiengtheprimaryinUST&E-USusesXMS.Restofworldispaperbased4)Inthe3sharedservicecentersthereisatotalof2200peopleandweestimatedtheabovenumberforusers.InIndiaspecificallythereare900withabout100users.Inthemarketsweestimated100usersoutofabaseof500financeprofessionals.5)CountryCFOssubmitJEsandadjustmentstosharedserviceorganizations.Theyalsoprepareplans,budgets,reviewandapprovemonthlyactualresults.Oneofthesharedserviceorgspreparestrialbalances,consolidatesresultsandpreparesBUpackagesforinternalreporting.TheBUsCFOgroupsthenreviewresults,makeadjustments,andapproveresults.MikeCostelloEstimatesFollowingaretheestimatingassumptionsthatIusedinthebuildupoftheestimate.AmericanExpresswillprovideresourcestosupport30%ofthetotalprojecthours.AmericanExpressresourcecost$110perhourTheCGE&Yblendedratetargetis$120perhourTheclientwillbeimplementingthefollowingpackageapplicationmodules:GeneralLedger,AccountsPayable,Assets,TimeandExpense,PayrollThepackagehasnotbeenselected.IamusinganOracleEstimatingTemplatetobuildtheestimateforfunctionalhours.FutureStateSystemsUsersCorporate-25SharedServiceCentersPhoenix-67-usersNewDelhi-100usersUK-30usersMarkets(24)-100usersConversionsinclude:GeneralLedgerMonthEndBalances(3Years)andcurrentyeardetailedtransactions.FixedAssetsAccountsPayableSuppliersEmployeesInterfacesinclude:AribatoGeneralLedgerAribatoAccountsPayableP...