Finance&AccountingOutsourcingQuestionnairePleasecompleteandreturnby6/2to:thierry.kahane@cgey.comorbyfax:+1-917-934-8019Accountname:Syngenta____________________CGE&YAccountExecutive:____BarryBowen______________Accountexecutiveemailaddress:__barry.bowen@cgey.com_______________________________________________Accountexecutivephonenumber:_________________________________________________QuestionnairePreparedby:____MarkSchennum___________________Phonenumber:+447860277905_________________Emailaddress:mark.schenum@cgey.com___________________________________Pleasenotethatallinformationgatheredwillbeheldinstrictconfidence.Atthispoint,wedonotplanonsharingaccountspecificinformation.Onlywithwrittenpermissionwillanyaccountspecificinformationbesharedamongappropriateparties.CGE&YandAmericanExpressaremakinganinvestmenttoassessthejointpossibilitiesofaFinanceandAccounting(F&A)marketfacingopportunity.OurteamisinclusiveofAmerica’sOperateandwhilewewillgaininsightsfromourexistingoutsourcingrelationshipswewouldliketobroadenourresearchscopeandgainfurtherperspectivesfromyouandyourknowledgeofourglobalaccounts.Ourresearchwillbedividedintotwomajorareas:1.Currentaccountswhereweknowthatanytypeofoutsourcinghasoccurred2.CurrentaccountswhereourclientmayhaveawillingnesstooutsourceapartofallofitsfinanceandaccountingactivitiestoaworldclassleaderWhileourinitialgoalistohaveourCGE&Yteamspeakwithyouaboutoneorbothofthetopicsabove,oneofourendgoalsistoalsopotentiallyinterviewyourclientforthisresearcheffort.Astheinterviewprocessfollows,wewillmakethatdeterminationwithyouraccountteam.A.BackgroundInformation1.Whatisthetitleofourmostseniorcontact/sponsorwithinthisaccount,withwhomyoufrequentlyinteract?__x_CEO_x__CFO__x_CIO__x_COO___Other(pleasespecify):_____________________2.Doestheclientutilizesharedserviceorganization(s)?__x_Yes___NoIfyes,forwhichfunctions/processes?__x_Accountspayable___T&E___Payroll_x__Accountsreceivable__x_Generalaccounting___Benefits___Fixedassets_x__Financialreporting___Internalaudit5/7/20258:59AM___Planningandbudgeting___xCreditandcollections___OtherWherearethesecenterslocated:_OnlyOnesharedservicecenterinUSA(Idaho)inonebusinessunit_____________________________________________3.WhichERPsystem(s)doesthisclientuseinitssharedserviceorganizations?___Oracle__x_SAP___Peoplesoft___JDEdwards___Other(pleasespecify):_____________________________________________________Pleaselistwhichmodules(e.g.,finance,HR,supplychain,etc.):_______________________________________________________________________________________DoesnothaveanERPsystemBestofbreed:(Pleaselistapplications):_________________________________________________________________________________________________B.GeneralOutsourcingInformation4.Pleaseprovidethefollowinggeneralinformationasitrelatestotheclient’scurrentoutsourcingarrangements:OutsourcedFunction(e.g.,CallCenter,Finance,SupplyChain,Businessapplication,Datacenter,DistributedComputing,DesktopServices,Network(Voice/Data),HelpDeskServices,WebHosting,other)CorrelationtoCGE&YService(e.g.,BusinessProcessOutsourcing,ApplicationDevelopment,ApplicationManagement,InfrastructureManagement,other)Client’sbusinesspartner(s)Listmultiple,ifappropriateSeveralIM&AMoutsourcedealsinpartsoftheorganisationAccentureIBM5.Whatwerethespecificdriversthatledthisclienttothedecisiontooutsource?Pleaseindicateimportanceon...
