SampleJobDesignTaskDetailsThetasksinvolvedinperformingaJobDesigninclude:1.AssesstheneedforJobDesign2.Analyzetheworkflow3.Analyzemotivationandsatisfactionintheorganization4.Restructurejobs______________________________________________________1.AssesstheneedforJobDesignThistaskconsistsoftakingagenerallookatcharacteristicsoftheexistingjobstructuresinanorganizationtoidentifythealignmentwithorganizationstrategyandtoidentifyinefficienciesandaneedforrestructuring.Obtaincopiesofallrelevantcompanydescriptionsincludingvision,missionandvalues,departmentaldescriptions,companyrecords,employeerecords,productionreports,existingworkflowdescriptionsorcharts,etc.Iftheexistingdocumentation’sdonotprovidethenecessaryinformation,gatherthedatausingmethodslikeinterviews,questionnaires,observation.Possiblefactorsthatindicateaneedforredesigninclude:·Misalignmentwiththeorganization’svision,missionandvalues.·Thesamefunctionsareperformedtwice.·Thereareunnecessaryauthoritylevelsortoomuchcontrolintheorganization.·Specialcheckingandreviewfunctionsareneededformostpositions.·Thereisanexcessivenumberofjobtitles.·Workersperforminginterdependenttaskareseparated.·Therearedelaysandblocksinthegeneralworkflow.·Thereisalowlevelofemployeesatisfaction(orahighlevelofgrievances).·Thereisalowlevelofworkinvolvementandmotivation.·Tasksdonotrespondtoenvironmentalchange.·Tasksdonosupportorreflectthedegreeoftechnologicalcomplexityintheorganization.2.Analyzetheworkflowc:\ent_dsgn\design.docOnceJobDesignischosen,thenexttaskistodeterminespecificallywhereintheorganizationtaskdesignsareineffective.Theapproachofassessingtheworkflowdiffersaccordingtoskill-basedworkandknowledge-basedwork.Thestepsofskill-basedworkaredefined,theycomeinalogicaldefinedsequence,whereasthestepsofknowledge-basedworkarenotdefined,theyarenotsequentialandcanhappeninanyorder.Thefollowingdescriptionofanalyzingtheworkflowfocusesonskill-basedwork.Definedatagatheringapproacheslikequestionnaires,interviewquestions,workflowworksheet.Collectdataonspecifictasksbyinterviewingandsystematicallyobservingtheindividualsperformingtheday-to-dayworkinordertoidentifywhattasksareperformed,when,bywho,withwhatinputs,anyinputoroutputspecificationsforeachstepofthework.Importantaspectsconcerningthespecifictasks:·Timeallocationpercentages.·Theknowledge,skills,andabilitiesrequiredtoperformeachtask,subdividedintoentrylevelandcompetentperformancelevelrequirements.·Taskandjobperformancemeasurersagainststandards.·Taskinterdependencieswithintheorganization.·Eachjob’ssalarymidpointandsalarycostspertask.Conveytheinformationinadiagramthatrepresentstheflowofworkandinformationforaparticularjob.Dependingonthesizeoftheprojecttheworkflowchartprovidesinformationabouttheflowofworkinadivisionorthewholeorganizationandthenatureofinteractionbetweendepartmentsortaskgroups.Thisanalysisisusefulfordeterminingiftheworkflowstructureeffectivelyallowsindividualstocommunicateandgivefeedbackwhereitisneededandiftheworkisdesignedinthemostefficientway.Onthechart,workisdividedbyfunctionalunits,arrowsaredrawntoconnectthefunctionalareasandrevealthedirectionoftheworkflow.Morespecifically,thechartincludesinputsintotheworkflow,thesubsystemsortasksthatconvertinputsintooutputs,andtheoutputs.Thefeedbackandcontrolmechanismsthatarepresentatvariousstagesareincludedinthechart.Lookfordeviationsfromexpectatio...
