BPO - Market Sizing Generic.pptVIP免费

1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFinanceandAccounting(F&A)BusinessProcessOutsourcing(BPO)July2003MarketSizing2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTheglobalF&ABPOmarketsizefor2003accordingtoGartnerandIDCisabout$34billionCGEYbottom-upanalysissizesthemarketatabout$22billionF&Aoutsourcingisamongthefastestgrowingsegmentswithinprofessionalservices,witha13%CAGRfortheperiod2000-2005,comparedto6%forITservicesResearchindicatesthatsmallandmediumsizedbusinessesareshowingincreasedopportunitiesnearterm,with15%CAGR,astheystarttoseevalueinF&ABPOU.S.currentlydominatestheF&ABPOmarketandisexpectedtocontinuedominatingitfortheforeseeablefutureUKissecondlargestmarketforF&ABPOintheworldandalsooneofthemostestablishedmarkets,withsomelandmarkdealssignedover10yearsagoWhileF&Aoutsourcingprovidersshouldfocusonthesetwolargemarkets,opportunitiesexistalsoinothermarkets(e.g.,Netherlands,NordiccountriesandAustralia)CGEYanalysisindicatesthatT&E,A/PandA/RareamongthefourlargestmarketsegmentswithintheF&AoutsourcingspacePayroll,whilealargemarket,ismorematureandistypicallypartofHRoutsourcing,whereastrongtrendexiststobundleHRprocesses(e.g.,payroll,benefitsadministration,etc.)intooneproductoffering;asaresult,theopportunityinpayrollmaybelimitedF&AoutsourcingmarketF&Aoutsourcingmarketestimatedat$28billionin2003estimatedat$28billionin2003andexpectedtogrowat13%andexpectedtogrowat13%TheU.S.andtheUKaremainTheU.S.andtheUKaremainmarketsforF&ABPO,nowmarketsforF&ABPO,nowandinthefutureandinthefutureT&E,A/PandA/RpresentT&E,A/PandA/RpresentthebestopportunitiesinthebestopportunitiesintheneartermforF&ABPOtheneartermforF&ABPOF&AOutsourcingPresentsaVeryAttractiveMarketOpportunityintheU.S.andUKforT&E,A/PandA/RMarketSizing&Trends3DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDOverviewof2003MarketSizeforOverallF&A,GeographyandProcessOverallMarketAssessmentbasedonCGEYAnalysisOverallMarketAssessmentbasedonCGEYAnalysisGlobalF&Amarketsize$28billionUSandUKmarketsize$18billionT&E,A/PandA/RmarketsizeforUS&UK$6billionGartnerIDCAverage$17billion$51billion$34billionGlobalFortune500TotalF&AopportunityAverage$6-9billion$17-28billion$22billionU.S.UKRestofWorld$20billion59%$2billion6%$12billion35%T&EA/RA/PPayrollFixedAssetsReconciliations$0.5billion$6.7billion$1.7billion$19.9billionTBD$0.2billionTop-DownGlobalF&ATop-DownGlobalF&AOutsourcingMarketSizingOutsourcingMarketSizingBottom-UpGlobalF&ABottom-UpGlobalF&AOutsourcingMarketSizingOutsourcingMarketSizingF&AGeographicViewF&AGeographicViewF&AProcessViewF&AProcessViewMarketSizing&Trends4DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDF&AOutsourcingOffersAnAttractiveOpportunity,GrowingataCAGRof13%to$44billionin2005Pressuretodecreasecosts,concentrateoncorecapabilities,consolidate,andvariablizecostsarethekeydriversoftheBPOmarketMulti-processBPOisstartingtoreplacesingle-processBPOascompaniestakeamoreholisticviewofthebenefitsofoutsourcingAlthoughthemajorityofBPOopportunitiesstillcomefromtheFortune500companies,smallandmid-sizebusinessessignificantlyincreasedtheirBPOdemandinrecentyearsandnowconstitutemorethanhalfoftheBPOmarketF&Aoutsourcingisbecomingamoreimportantoption,ascorporationsstrivetovariablizecosts,improvetransparencyandfocusoncorecompetenciesIncreasingITcosts,associatedspecificallywithF&A,aredrivingtowardsmoreoutsourcingManysmallandmid-sizebus...