DiscussionmaterialonthecurrentstateofJapaneseIToutsourcingmarket2002年10月30日（水）キャップジェミニ･アーンスト&ヤング©2002CapGeminiErnst&Young-Allrightreserved-2-0%20%40%60%80%100%Outsourcingrevenuesforthetop100Japaneseoutsourcingcompaniesbetween2000-2002Others3.63.64Facilitymanagement17.518.520.7Construction/Development/Design/Logistics404.6423.7455.9GM/Accounting/Finance53.760.166.8HR/Fringebenefitrelated252.5312.7523.7Sales/Marketing200.4236.2283.9Management/InformationSystems917.51330.41865.2200020012002Source:Fuji/Chimera2002InbillionYens©2002CapGeminiErnst&Young-Allrightreserved-3-Outsourcingrevenueforthetop100Japaneseoutsourcingcompaniesinthestudy6329.26893.17771.6010002000300040005000600070008000200020012002Totaloutsourcingrevenueforthe100companiesinbillionYensTotaloutsourcingrevenueSource:Fuji/Chimera2002©2002CapGeminiErnst&Young-Allrightreserved-4-0%20%40%60%80%100%TotalJapaneseoutsourcingmarket2000-2005(actual/forecast)Others181820222530Facilitymanagement36384365103175Construction/Development/Design/Logistics121412711368150417302076GM/Accounting/Finance193215239267307368HR/Fringebenefitrelated107913372239326244035724Sales/Marketing621731879109914291928Management/InformationSystems203929574145591076849220200020012002200320042005Source:Fuji/Chimera2002InbillionYens©2002CapGeminiErnst&Young-Allrightreserved-5-TotalJapaneseoutsourcingmarketprojectedrevenue2000-2005104681189614368177262154725812050001000015000200002500030000200020012002200320042005Japaneseoutsourcingmarketactual/projectedrevenuefor2000-2005inbillionYensTotaloutsourcingrevenueSource:Fuji/Chimera2002©2002CapGeminiErnst&Young-Allrightreserved-6-ThenumberofcompaniesparticipatingineachsegmentoftheoutsourcingmarketResearchparticipant100companiesRestofJapanesemarketTotalcompaniesprovidingserviceinsegmentManagement/InformationSystems8199180Sales/Marketing316596HR/Fringebenefitrelated2995124GM/Accounting/Finance246286Construction/Development/Design/Logistics183654Facilitymanagement131427Others41620Source:Fuji/Chimera2002©2002CapGeminiErnst&Young-Allrightreserved-7-LengthofoutsourcingcontractsinU.S.andJapan012345678YearsJapanU.S.Averageoutsourcingcontractperiodofoutsourcingcontractssignedbetween1999-200020001999Source:IDCJapan2002©2002CapGeminiErnst&Young-Allrightreserved-8-LengthofoutsourcingcontractsinU.S.andJapanJapan<5yrs5%5yrs9%5-9yrs14%10yrs72%U.S.<5yrs18%5yrs32%5-9yrs32%10yrs18%Source:IDCJapan2002©2002CapGeminiErnst&Young-Allrightreserved-9-ITOutsourcingmarketsegmentdefinitionsManagement/InformationSystemsManagementconsulting,M&A,IR,System/NetworkOperation,E-commerce/Webrelatedsystemmanagement,ASP,InternetDataCenter,ManagementServiceProvider,Desktopservice,etc.Sales/MarketingCallcenter,Telemarketing,SalesForce,Debtcollection,Fulfillment,SP/Eventplanning/management,Advertising,PR,etc..HR/FringebenefitrelatedTraining,Hiringservices,Outplacement,Headhunting,Temp-to-permanent,Membership-basedfringebenefitsystems,etc.GeneralManagement/Accounting/FinanceMailservice,Recordmanagement,Payrollcalculation,Financialprocessmanagement,Travelexpenseprocessing/payment,etc.Construction/Development/Design/LogisticsTechnicalpersonnel,R&D/Design,Prototypebuild.,Qualitycontrol,EMC,3PL,Stocktaking,Warehouse/Storage,etc.FacilitymanagementOthersBuildingdesign/Constructioncontrol,Land/Buildingoperation/management,F...
