March27,2003Mr.TomIseghohiExecutiveVicePresidentAmericanExpressCompany200VeseyStreetNewYork,NY10285DearMr.Iseghohi:WeenjoyedourrecentmeetingconcerningFinanceasaBusiness(FAB)anddiscussingourproposedCapGeminiErnst&YoungU.S.LLC(CGE&Y)involvementincreatingaFABbusinessplan.Weappreciatethetimeyouandyourteamallottedtous,andweareexcitedaboutexploringthepotentialbenefitsofanAXP/CGE&YventureintoFAB.ThisletterprovidesamoredetaileddescriptionofourproposalforthedevelopmentofaFABbusinessplanandclarifiesourexpectations.WhatWeProposetoDo:BasedonourknowledgeandexperienceintheFinance&Accounting(F&A)BusinessProcessOutsourcingmarketplace,CGE&YwillworkwithAXPtoprovidemarketintelligence,operationalF&Ainputintothebusinessprocessoutsourcingdevelopment,aswellasotheranalysistosupportaproposedBPOmodel.ThisprocesswillbedoneutilizinginputsfrombothAXPandCGE&Yresources,reportingtoyouandme.UnderRickMcMichael’sleadership,adedicatedteamofCGE&YprofessionalswillworkwithAXPsubjectmatterexperts(SMEs)torecommendtheplanforAXPandCGE&Ytolaunchandoperateacommercialventureintothefinanceandaccountingservicesmarketplace.BecauseoftheimportanceofourrelationshipwithAXPandthevisibilityofthisassignment,JimGreene,aseniorVPandourheadofFinancialServices,willserveastheAdvisoryVicePresidentonthisassignment.Jimbringsover25yearsofstrategyandITexperienceinthepaymentsandcommercialbankingspace.ForacompleteFABbusinessplanthatcanassistthepartiestomakethenextleveldecisions,weagreethattheFABBusinessplanincludeanassessmentofthecompetitivemarketplace,targetmarketsappropriateforAXPandCGEY,andF&Aprocessesandtechnologyplatforms,includingvolumesandcurrentoperationalprocessesandcosts.Wealsobelievethattheplanwillrequireaproposedbusinessmodel,includingtheITplatformsrequiredtosupportit,aninitialgovernancestructure,anestimationofthetimingofthecommercializationofthebusinessventure,andpotentialcommercialshortfalls,ifany,inthepresentpositionsofAXPandCGE&YasitrelatestoFAB.Itwillalsoincludeanassessmentofwhatuniquevalue-addedcapabilitiesAXPandCGE&Ywillbringtoapotentialpartnership.DCDB0120591636.10318031017E00646616AXPandCGE&YshallmeetpromptlyafterexecutionofthisletterandjointlyprepareascheduleforpreparationandestimatedcompletionoftheFABbusinessplan,includingstagesandmilestones.CGE&Yanticipatesthatwecandeliverthedraftbusinessplanwithinsixtoeightweeksfromthestartdate,dependingonschedules,availabilityofresourcesandtimelyaccesstoAXPinformation.Wewilldedicateateamofbothfullandparttimeprofessionalstocreatetheplan.AdditionalRightsandResponsibilitiesPriortostartinganyworkactivities,AXPandCGE&YwillagreetothebreadthanddepthofinformationrequiredtoanalyzeandcreatetheFABbusinessplan.WeestimatethatCGE&YwillneedseveralAXPprofessionalspart-timeforuptoeighthoursperpersonperweekoverthecourseoftheeightweekstoprovideAXPinformationandperspectiverequiredfortheFABbusinessplan.TheseSMEswillneedtohaveknowledgeofandexperiencewithyourexistingglobaltransactionprocessingprocesses,ITinfrastructure,processandtechnologycosts,competitivemarketanalysisandhaveaccesstoHRspecificheadcountandcostinformation.Eachpartymayrequirethattheotherpartyexecuteadditionaldocumentsoragreements,informsacceptabletosuchotherparty,inordertoobtainaccesstosensitiveinformationincludingbutnotlimitedtolicenseagreementsorfurtherconfidentialityagreements.Eachpartymayalso,initssolediscretion,denyacces...