Aboutthispresentation...ThispresentationhasbeendesignedtohelpourBusinessConsultingpractitionerseducatethemselvesabout,anddiscusswithourclients,someofthekeyconceptsrelatedtoChangeEnablement,aswellasthechallengesfacedbymanagementastheytrytoimplementchangeintheirorganizations.Text/notesareprovidedtohelpyoulearnmoreabouttheconceptsanddelivertheminaneffective,insightfulway.Thepresentationconsistsofthefollowingsections:◆TheNeedforChangeEnablement◆BusinessConsultingChangeEnablementFramework◆BusinessConsultingChangeEnablementCredentialsThispresentationwillbecontinuouslyimprovedandthemostcurrentversionwillalwaysbeavailableinelectronicformonAAOnline.ContactEffieCokinosat(312)931-3807,KnowledgeManagerfortheBusinessConsultingChangeEnablementCompetenceCenter,withsuggestedchangestothepresentationbasedonmarketfeedbackandspecificneedsthatyouhave.Pleasesendanelectronicversionofyoursuggestedrevisionstoher.Thisdocumentcoversthefirstsection“TheNeedforChangeEnablement.”ChangeEnablement19961998200020022004ChangeEnablementforthe21stCenturyBusinessConsultingTheNeedforChangeEnablementChangeEnablement3ChangeEnablementTheNeedforChangeEnablement-SummaryTheNewEconomy◆Changeisdrivenbyeconomicforcesthatarecreatinganewera,oneinwhichknowledgewillbecomethekeydriverofwealthcreation.TheNewOrganization◆Theneweconomicenvironmentrequiresanorganizationalmodelthatmaximizesthevalueofintellectualassetsandthecontributionofknowledgeworkers.ThePaceofChange◆Whenchangebecomesveryfrequentandunpredictable,organizationsneedtoquestioneveryassumptionthatmadethemsuccessfulinthepast.TheRealitiesofEnablingChange◆Traditionalapproachestoenablingchangehaveprovenunsuccessful.Anewapproachisnecessary,onethatintegratestheorganizationalandtheindividualaspectsofchange.4ChangeEnablementTheNewEconomy5ChangeEnablementTheTransformationoftheEconomy20060010001400180019501960197019801990Billions(‘72$)ServicesManufacturingAgricultureSource:BureauofEconomicAnalysisNeedforChangeNewEconomyRealValue-AddedRealbySector6ChangeEnablementTheKnowledgeEconomy“TheNewEconomyisaKnowledgeEconomy”DonTapscott,TheDigitalEconomySource:“TheDigitalEconomy”,DonTapscott◆Smartclothes◆Smarttires◆Smarthouses◆Smartcards◆Smartroads◆Smartcars◆SmarttelephonesNeedforChangeNewEconomy7ChangeEnablementTheKnowledgeSociety◆“Thesinglegreatestchallengefacingmanagers...istoraisetheproductivityofknowledgeandserviceworkers.”◆“Thischallenge,whichwilldominatethemanagementagendaforthenextseveraldecades,willultimatelydeterminethecompetitiveperformanceofcompanies.”◆“...itwilldeterminetheveryfabricofsocietyandthequalityoflifeineveryindustrializednation.”PeterDruckerPost-CapitalistSocietyNeedforChangeNewEconomy8ChangeEnablement+EnablingOrganizationalChangeEnablingIndividualChangeTheLeadershipChallengeintheNewEconomyNeedforChangeNewEconomy9ChangeEnablementTheNewOrganization10ChangeEnablementAsTimeGoesBy...“Itusedtobeagoodhotel,butthatprovesnothing..Iusedtobeagoodboy,forthatmatter”MarkTwainNeedforChangeNewOrganization11ChangeEnablementSurvivaloftheFittest“Organizationalchangemustbecontinuous....Anorganization-nomatterwhatitmakes,nomatterwhatitssize,nomatterhowlongithasorhasnotbeenaround-needstobere-configurableonanannual,monthly,weekly,dailyorevenhourlybasis.Asystemthatcannotreacttochangeisadinosaur.”FrederickKovak,VicepresidentforplanningatGoodyearNeedforC...
