业绩评估-PerformanceReviewCriteria.pptVIP免费

bcPerformanceReviewCriteriaNovember1998Copyright©1998Bain&Company,Inc.2PerformanceReviewCriteriabcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOSObjectiveThismoduleisintendedtoprovidesomegeneralguidelinestoACs,Consultants,andManagersontheskillstheyareexpectedtodemonstrate3PerformanceReviewCriteriabcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOSAgenda•NewAC•ExperiencedAC•SAC/FirstYearConsultant•ExperiencedConsultant/CTL•NewManager•ExperiencedManager4PerformanceReviewCriteriabcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOSNewAssociateConsultantValueAdditionClient/CommunicationExtraordinaryTeams•Performanalysisreliablyandaccurately–demonstrateeffectiveandcreativedatagathering–executezero-defectanalysis–developclearanddetailedaudittrailsandback-up•OrganizeandpresentmaterialsinstandardBainformat•Listenactivelyandtakegoodnotesincaseteamandclientsituations•Conveyprofessionalismandmaturityinallinteractions•DemonstratebasicBainteamskills–meetdeadlines–constructivelyshareanalysisandideaswithteam–workwellunderpressure(withenthusiasm,energyanddedication)–demonstrateprofessionalismandconsiderationinallinteractions–effectivelymanagemultipleworkstreamsandresponsibilities5PerformanceReviewCriteriabcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOSExperiencedAssociateConsultantValueAdditionClient/CommunicationExtraordinaryTeams•Deliverhighqualityanalysis,withlimitedsupervision–masterthesetofbasicBainstrategicanalyses–use80/20totesthypothesisandovercomeobstacles–develop“expertstatus”onownworkstream–developinsights,implicationsofanalysis•Communicatebusinessinsights•Makefocusedcontributionsincaseteamandclientmeetings•Conductfocusedinternalandexternalmeetings•Developcollaborativerelationshipswithclients:–besensitivetoclients’needs,culture–earnclients’respect•Leveragesupervisor’stime•Proactivelyseekoutotherteammemberstoshareideasandinformation•Demonstrateinitiativeinmaintaining/improvingteammorale•Provideresponsible,maturefeedback,bothupwardsanddownwards6PerformanceReviewCriteriabcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOSSeniorAssociateConsultant/FirstYearConsultantValueAdditionClient/CommunicationExtraordinaryTeams•Assumeresponsibilityforpieceofanalysis;drivetoanswers–developworkplanusinghypothesis-drivenapproachandlinearlogicflow–performeffectiverealitychecksandqualitycontrol–leverageBaintoolswhenrequired–usebusinessjudgmenttodeveloppersuasiveconclusionsandinsights–suggestadditionalanalysisandnextstepsforcontinuedvaluecreation•Demonstrateclear,logicalwrittenandoralcommunication•Earnclients’respectinjointaswellasindependentinteractions–listeneffectively–demonstrateprofessionalism,discretion–keepssupervisorinformedofkeydevelopments•Addvaluethroughclientprocess–handleallclientinteractionsthoughtfully,confidently–effectivelypresentanalysis,persuadingandmotivatingclientstoact–buildcollaborativerelationshipswithclients;gainexpertstatus•Contributetoteameffectiveness/morale–planandorganizetimeeffectively–maintainsenseofhumor–pitchinwhereverneeded–expressenthusiasmandintellectualcuriosity–informallydriveteam’senergyandoutput•Treatteammembersandadministrativestaffwithrespect•Bewillingandeagertocontributetofirmonnon-clientactivities,whenasked7Perfor...