DRAFTOverallRating05/07/202509:07:52ProcessCostEfficiencyProcessOverallRatingWeighting20%20%60%11stQuartile4442ndQuartile33323rdQuartile2224thQuartile11134DEEPDIVEPROCESSESVendorsPayable3222TEV3233Payroll1121Reconciliations3322FixedAssets2111DEEPDIVEPROCESSESGeneralNotes-6/25/03(internal)CardBalancedFiles2232GLAccounting3122TravelBackOffice2122Remittances3423Disbursements3312AssetMgmnt0InformationnotprovidedVeryhigh-levelestimatedueto:*lackofcomparableexternalbenchmarks*leadingpracticesnotyetratedVeryhigh-levelestimatedueto:*lackofcomparableexternalbenchmarksOverallRatingDRAFTLeadingPracticeRating05/07/202509:07:52VendorsPayableTEVPayrollFixedAssetsReconciliationsCardBalancedFilesGLAccountingTravelBackOfficeRemittancesDisbursementsLeadingPracticeRatingLeadingPracticeScoring1234LeadingPracticesLeadingPractice#14411132121LeadingPractice#22241332221LeadingPractice#31311232221LeadingPractice#41411233112LeadingPractice#51221121121LeadingPractice#61212312231LeadingPractice#7122121212LeadingPractice#8-212-31232LeadingPractice#9-221--213-LeadingPractice#10--12--132-LeadingPractice#11--23--122-LeadingPractice#12------12--LeadingPractice#13------23--LeadingPractice#14------13--LeadingPractice#15------11--LeadingPractice#16------32--LeadingPractice#17------21--LeadingPractice#18------11--LeadingPractice#19------12--LeadingPractice#20----------LeadingPractice#21----------LeadingPractice#22----------11231816122030342311#ofLeadingPractices791111681919118OverallProcessRating2321232221DRAFTDDCost&EfficiencyRating05/07/202509:07:52DEEPDIVEPROCESSESVendorsPayableTEVPayrollFCEastFCWestTotalFCEastFCWestTotalFCWestFCCentralTotal2003Budget2003Budget2003BudgetCostandEfficiencyRatingTOTALCOSTSRegularPayroll$419$806$1,225$167$515$682$2,054$133$2,187TemporaryPayroll$-$-$-$--$-$336$-$336Benefits$260$238$498$-$150$150$559$22$581TotalSalaries&Benefits$679$1,044$1,723$167$665$832$2,949$155$3,104DataProcessing$22$26$48$6$30$36$4$630$634Occupancy&Equipment$151$14$165$39$2$41$-$32$32Telephone&Communication$38$15$54$10$9$19$41$1$42T&E$24$12$36$3$24$27$84$3$87Other$80$243$322$11$59$70$715$23$738OtherOperatingCosts$314$310$624$69$124$193$844$689$1,533DirectOperatingCost$993$1,354$2,347$236$789$1,025$3,793$844$4,637TechnologySvcFee$-$190$190$20$294$314$433$-$433DirectCostplusTechSvcFees$993$1,544$2,537$256$1,083$1,339$4,226$844$5,070FCOverhead$-$-$-$122$67$189$-$-$-OtherFCOverhead$-$-$-$-$-$-$-$-OtherSvcFees$1,567$151$1,718$-$38$38$73$219$292TotalIndirectCosts$1,567$151$1,718$122$105$227$73$219$292TotalCosts$2,560$1,695$4,255$378$1,188$1,566$4,299$1,063$5,362VOLUMES2003Transactions1,502,93524,7891,527,72462,878182,397245,2751,200,00076,5021,276,5022002Revenue68.38COSTPERTRANSACTIONORCOSTSASA%OFREVENUERegularPayroll$0.28$32.51$0.80$2.66$2.82$2.78$1.71$1.74$1.71TemporaryPayroll$-$-$-$-$-$-$0.28$-$0.26Benefits$0.17$9.60$0.33$-$0.82$0.61$0.47$0.29$0.46Salaries&Benefits$0.45$42.12$1.13$2.66$3.65$3.39$2.46$2.03$2.43DataProcessing$0.01$1.06$0.03$0.10$0.16$0.15$0.00$8.24$0.50Occupancy&Equipment$0.10$0.55$0.11$0.62$0.01$0.17$-$0.42$0.03Telephone&Communication$0.03$0.62$0.04$0.16$0.05$0.08$0.03$0.01$0.03T&E$0.02$0.48$0.02$0.05$0.13$0.11$0.07$0.04$0.07Other$0.05$9.79$0.21$0.17$0.32$0.29$0.60$0.30$0.58OtherOperatingCosts$0.21$12.50$0.41$1.10$0.68$0.79$0.70$9.01$1.20DirectOperatingCost$0.66$54.62$1.54$3.75$4.33$4.18$3....