GYRAt-RiskOn-TargetCriticalIssuesFinanceatitsBestStatusReport–Weekending5/30/03ProjectWeek#4OVERALLSTATUSPROJECTMANAGEMENTF&APROCESS&HRASSESSMENTGO-TO-MARKETITINFRASTRUCTURE&APPLICATIONSFINANCIALMODELINGBUSINESSMODEL/ROADMAPWorkstreamanticipatedstartingafterfirst06/16gatemeetingISSUES/CHALLENGESCURRENTWEEKISSUES–05/30OUTSTANDINGPRIORWEEKISSUESISSUE/CHALLENGEACTIONASSIGNEDTOLEVELISSUE/CHALLENGEPROGRESSLEVELProjectMgmntNoneNoneF&AProcess&HRAssessmentCorp&ATMRemittancesquestionnaireoutstandingAssetMgmntinformationAdrianKnottonvacationuntil06/02–expectquickresponseafterhereturnsCGE&Y/ProcessOwnersGREENAvailabilityandconsistencyofprocesslevelexpensedataforFC-CandFC-W.Receivedhigh-levelexpensedatafromDavePhelan.Currentlyanalyzingdatatoidentifyissues/gapsGREENGo-To-MarketNoneNoneITInfrastructure&ApplicationsITinfrastructureandapplicationquestionnairesoutstandingProjectmgtisworkingw/CHandITteamonoptionstoreceivetheinformationCHHuangCGE&YREDWaitingfullquestionnaireresponsesfromDelhi&PhoenixIssuesescalatedtoREDissueREDFinancialModelingNoneNoneBusinessModel/RoadmapACTIVITIESCOMPLETED–05/30ProjectMgmntContinuedCLTinterviews(RionNeeds,KevinMahoney)PreparedandreviewedDRAFTtableofcontentsfor6/10updateF&AProcess&HRAssessmentReceivedmostoftheprocessquestionnaires.90%-100%complete(excludingfinancialinformationandFTE)Completedclarifyinginterviewsfor:allDeepDiveprocesses(VP,Reconciliations,FixedAssets,TEV&Payroll)and3/7ScanProcesses(TravelBackOffice,GLAccounting,CardBalancedFiles)Go-To-MarketAnalysisCompletedfirstdraftofCompetitiveanalysisContinuedcompetitiveanalysisContinuedresearchonindustry,competitors,segmentationetc.ITInfrastructure&ApplicationsWaitingquestionnaireresponses–refertoREDissuesaboveFinancialNone5/7/20258:55AMGGGRGWorkstreamanticipatedstartingafterfirst06/16gatemeetingFinanceatitsBestStatusReport–Weekending5/30/03ProjectWeek#4ModelingBusinessModel/RoadmapPROJECTPLANCURRENTWEEKACTIVITIESPLANNEDTOBECOMPLETED–05/30NEXTWEEKACTIVITIESPLANNEDTOBECOMPLETED–06/06ACTIVITIESCOMPLETED&SIGNED-OFFONACTIVITIESSCHEDULEDTOBECOMPLETEDBUTNOTCOMPLETEDSCHEDULEDDATEPLANNEDACTIVITIESWHO&LOCATIONProjectMgmntContinuedCLTinterviews(RionNeeds,KevinMahoney)PreparedandreviewedDRAFTtableofcontentsfor6/10updateN/AN/ACompleteCLTinterviewsFirstDRAFTof6/10updatedocumentJRRMTRPOBNewYorkHomeOfficeHomeOfficeNewYorkF&AProcess&HRAssessmentReceived11of13questionnaires.90%-100%complete(excludingfinancialinformationandFTE)Completedclarifyinginterviewsfor:allDeepDiveprocesses(VP,Reconciliations,FixedAssets,TEV&Payroll)and3/7ScanProcesses(TravelBackOffice,GLAccounting,CardBalancedFiles)QuestionnairesforCorp&ATMRemittancesAssetManagementinformation5/16/03(AllexceptAssetMgt)5/23/.03Follow-upwithProcessOwnerstoclarifyquestionnaireresponsesanddiscussleadingpracticesAnalyzingforbenchmarkingandgapsbetweenAXPcurrentstateandcommercialpracticesJSMSSSTNNewYorkNewYorkNewYork*NewYork*Go-To-MarketCompletedfirstdraftofCompetitiveanalysisNoneFinalizecompetitiveanalysisStartindustrydynamicsreviewAnalyzeCGE&YAccountExecutivesresponsestoF&AOutsourcingQuestionnaireTKIPNewYorkHomeOfficeITInfrastructure&ApplicationsNoneReceiptofallITcompletequestionnaires05-20-03AnalyzequestionnaireresponsesIdentifyissues/gapsandcommunicatewithITLeadstoresolvequestionsJLGRHomeOfficeHomeOfficeFinancialModelingNoneNoneAnalyzefinancialdataandinitiatemodelbuildTOHomeOfficeBusinessModel/RoadmapTAI–TomIseghohiCH–CHHuangSJ–SanjayGuptaAG–ArnabGuptaSK–ShervinKhodabandehLC–LilyChengOtherAXPSMEsnamesandinitialtobeaddedasnecessaryCD–ChuckDeloneCP–CarolPasmoreJR–RoeRahaimRM–RickMcMichaelTR–TonyRiggsTO–TrippO’ConnorJL–JimLuckettPOB–PaulO’BoyleJS–JennSchifflMS–MargaretSullivanTK–ThierryKahaneIP-IrenePorokhovaSS–ShanjaySharmaTN–TerriNealGR–GretchenReachmak*Indicatesthepersonisoutsidetheirhomeoffice5/7/20258:55AMWorkstreamanticipatedstartingafterfirst06/16gatemeetingWorkstreamanticipatedstartingafterfirst06/16gatemeeting