科尔尼《comshape》18页.pptVIP免费

1A.T.Kearney37/comshape/yk2A.T.Kearney37/comshape/ykChinfonA.T.KearneyStaffTimingConsultingBudgetRequirementsProjects4222222222211111110111125125125808080125125125125PhaseI1.Improvecustomerserviceandplanotheroperationalimprovements2.Developautopackageandcross-selltoexistingcustomers3.Aligncreditcardportfolioanddevelopyoungfamilycreditcard4.Developinformationtechnologyplanforlifestagemarketing5.Developconsumerbankingriskmanagementprocessandsystems6.DevelopconsumerbankingorganizationPhaseII7.Developnewlywedcardandhomepackage8.ImplementchangestocreditcardoperationsPhaseIII9.Developyoungsinglescard10.Developconsumerlendingbusinessprocesses11.DevelopestablishedfamilycardandinvestorspackageMarketResearchBudgetRequirements3030303030(US$000)(US$000)Q3’97Q4’97Q1’98Q2’98Q3’98Q4’983A.T.Kearney37/comshape/yk4A.T.Kearney37/comshape/ykOctagon•AAA•BBB•CCCOptimizecomponentcost111222777888333555666•AAA•BBB•CCC•AAA•BBB•CCC•AAA•BBB•CCC•AAA•BBB•CCC•AAA•BBB•CCC•AAA•BBB•CCC•AAA•BBB•CCC4445A.T.Kearney37/comshape/yk•Consolidatenumberofsuppliers•Poolvolumeacrossunits•Redistributevolumeamongsuppliers•Combinevolumefromdifferentcommoditycategories•Compare“total”costs•Model“should-costs”•Renegotiateprices•Unbundlepricing•Conductservice/productvalueanalysisandengineering•Substituteservice/commitments•Pursuesystembuyingalternatives•Reengineerjointprocesses•Shareproductivitygains•Integratelogistics•Supportsupplieroperationsimprovement•Establish/developkeysuppliers•Employstrategicalliances/partnering•Examinestrategicmakeversusbuy•Developintegratedsupplychain•Expandsupplybase•Developnewsuppliers•Profitfromglobalsupply/demandimbalancesStrategicSourcingService/productSpecificationImprovementJointProcessImprovementRelationshipRestructuringGlobalSourcingBestPriceEvaluationVolumeConcentration6A.T.Kearney37/comshape/yk1.Improvecustomerserviceandothercardoperations2.Developautopackageandcross-selling3.Aligncardportfolio,developyoungfamilycard4.DeveloplifestagemarketingITplan5.Developconsumerbankingcreditriskmanagement6.DevelopconsumerbankingorganizationProjectcoordinatorChinfon–Mr.LiuA.T.Kearney–ShanleyLeeSteeringCommitteeTBDPhaseI7A.T.Kearney37/comshape/ykPreliminaryIllustrativeExampleDRAFT1XXXX5YYYYXXXXYYYY8A.T.Kearney37/comshape/yk6539A.T.Kearney37/comshape/yk410A.T.Kearney37/comshape/yk53611A.T.Kearney37/comshape/yk12A.T.Kearney37/comshape/ykChapter1)SSSSSSSSTTTTTTTTTT•AAAAA•BBBBB•CCCCCUUUUUUUUUU•DDDDD•EEEEEE•FFFFFFFChapter2)VVVVVVVV•GGGGGG•HHHHHH•IIIIIIIIIII•JJJJJJJJJJChapter3)WWWWWWW•KKKKK•LLLLLL•MMMMM–NNN–OOO–PPPPChapter1)SSSSSSSSTTTTTTTTTT•AAAAA•BBBBB•CCCCCUUUUUUUUUU•DDDDD•EEEEEE•FFFFFFFChapter2)VVVVVVVV•GGGGGG•HHHHHH•IIIIIIIIIII•JJJJJJJJJJChapter3)WWWWWWW•KKKKK•LLLLLL•MMMMM–NNN–OOO–PPPP13A.T.Kearney37/comshape/yk0.610.8055.154.68111.040.7570.83315813596779090125451160701203095919971999FForeignsupermarketCountry/Name/YearofentryU.S.A.AA1994JapanBB1984HKCC1995JapanDD1995DutchEE1996ForeignMega-martsJapanFF1996FrenchGG1995LocalsupermarketShanghaiHHShanghaiIITurnoverperstore(US$million)Numberofstores14A.T.Kearney37/comshape/ykXXXYYYBBB0%10%20%30%40%50%SupplyChinaManufacturingR&DFinance10%-15%2%-4%7%-10%40%-50%AAAPurchasedMaterials20%-55%Manufacturing15%-20%Logistics10%-20%Other(e.g.,MarketingG&A,Profits,FixedCosts)15%-25%abcde15A.T.Kearney37/comshape/ykXXXNo.ofLines(million)0.00.51.01.52.02.53.03.51988198919901991199219931994199519960%1%2%3%4%5%6%7%8%9%10%Yearlygrowthrate(%)Source:HongkongTelecomannualreportsYYYAbcde(units)0.00.51.01.52.02.53.03.519881989199019911992199319941995199616A.T.Kearney37/comshape/yk17A.T.Kearney37/comshape/ykDatabaseConstructionNotes:(1)EfficiencyRatioInterestExpanse+OperatingIncome(2)AverageCostofFunds=InterestExpense_AverageInterestBearingLiabilitiesSource:A.T.KearneyanalysisTheobjectiveofbuildingthesourcingdatabaseistodetermine“whopurchaseswhatfromwhoatwhatprice”whichprovidesthebaselineforcommoditysourcingteamsWhatdowepurchase?•Categories•CommoditiesWhoPurchases?•Subsidiaries•BusinessunitsWhomdowepurchasefrom?•Vendors18A.T.Kearney37/comshape/ykA.T.Kearney&EDSA.T.Kearney&EDSHighLowHighStrategyandOperatingCapabilityTechnologyCapability