Copyright©2001byAccenture,IICRandSaratogaInstituteTheseslidesmustbeaccompaniedbyaPDFdocument(HCStudy.pdf)entitled:“HumanCapitalROI:WrittenReport”HumanCapitalStudy:SlidesDr.NickBontisMcMasterUniversitywww.Bontis.comnbontis@mcmaster.caCopyright©2001byAccenture,IICRandSaratogaInstituteListofParticipatingOrganizations1.0ABNAMRONorthAmericaInc.AllstateInsuranceCompanyAMPAustraliaAMPUKAndersenConsultingAonAXAClientSolutionsBlueCrossBlueShieldofFloridaBlueCrossBlueShieldofIllinois/TexasBlueCrossBlueShieldofNorthCarolinaCNACommercialInsuranceEquitaxFarmersInsuranceGroupHartfordFinancialServicesHewittAssociates,LLCIntermountainHealthCareInternationalMonetaryFundMerrillLynchNationalCityCorp.NorthwesternMutualLifePennNationalInsurancePNCBankSavingsBankofUticaUnitedHealthGroupZurichU.S.Copyright©2001byAccenture,IICRandSaratogaInstituteQuantitativeMetricModel2.0HumanCapitalEffectivenessHumanCapitalValuationHumanCapitalDepletionHumanCapitalInvestment++_Copyright©2001byAccenture,IICRandSaratogaInstituteDescriptiveStatisticsforHCVSample-MeansFull-timeregularemployees13,149Part-timeregularemployees676Regularemployees13,795Contingentemployees1,820Totalheadcount16,353TotalFull-timeequivalents21,006Headcount:Executive3.2%Headcount:Supervisor12.7%Headcount:Professional41.7%Headcount:Administrative42.3%Averageage:Executive48yearsAverageage:Supervisor42yearsAverageage:Professional38yearsAverageage:Administrative38yearsTenure:Executive15yearsTenure:Supervisor:11yearsTenure:Professional8yearsTenure:Administrative7yearsTotalcompensationcost$998,173,818Averageyearofincorporation1902Totalworkforcetrained12,823Totaltrainingcost$45,582,889Revenues$8,534,652,304Operatingexpenses$7,510,438,534Netprofitaftertax$659,560,770Returnonassets4.86%2.1Copyright©2001byAccenture,IICRandSaratogaInstituteHCEffectiveness-RevenueFactor2.2.1$0$100,000$200,000$300,000$400,000$500,000$600,000$700,000RevenueFactor$602,039$226,411$528,648$478,446$399,369$315,368$357,567HCVSampleBanksInsurance-AllInsurance-H&LInsurance-PCPNon-BankFinancialsAllIndustriesSaratogaInstituteHRFR1998SampleCopyright©2001byAccenture,IICRandSaratogaInstituteHCEffectiveness-ExpenseFactor2.2.2$0$100,000$200,000$300,000$400,000$500,000$600,000ExpenseFactor$526,417$178,582$413,398$450,073$375,260$252,057$282,500HCVSampleBanksInsurance-AllInsurance-H&LInsurance-PCPNon-BankFinancialsAllIndustriesSaratogaInstituteHRFR1998SampleCopyright©2001byAccenture,IICRandSaratogaInstituteHCEffectiveness-IncomeFactor2.2.3$0$10,000$20,000$30,000$40,000$50,000$60,000$70,000$80,000$90,000IncomeFactor$36,514$42,037$64,612$18,107$61,373$78,379$64,112HCVSampleBanksInsurance-AllInsurance-H&LInsurance-PCPNon-BankFinancialsAllIndustriesSaratogaInstituteHRFR1998SampleCopyright©2001byAccenture,IICRandSaratogaInstituteHCEffectiveness-HumanCapitalROI2.2.40.000.501.001.502.002.503.00HCROI2.702.141.771.502.072.002.15HCVSampleBanksInsurance-AllInsurance-H&LInsurance-PCPNon-BankFinancialsAllIndustriesSaratogaInstituteHRFR1998SampleCopyright©2001byAccenture,IICRandSaratogaInstituteHCValuation-CompensationRevenueFactor2.3.10.0%5.0%10.0%15.0%20.0%25.0%CompRevFac13.3%15.8%8.1%14.8%9.8%15.5%22.8%HCVSampleBanksInsurance-AllInsurance-H&LInsurance-PCPNon-BankFinancialsAllIndustriesSaratogaInstituteHRFR1998SampleCopyright©2001byAccenture,IICRandSaratogaInstituteHCValuation-Compens...
