AmericanExpressFABImprovementPortfolioDetailsTheseareimprovementsarecalculatedassumingthateachismutualexclusive.Notethatongoingoperationalsupportcostsarenotincludedintheinvestmentestimates1**DRAFT***-INTERNALTOCGEY05/07/2025ProjectDatesOverallCostsIDProcessImprovementTitle&DescriptionDurationIndirectSoftDollarBenefits*AdditionalAssumptionDescriptionCalculationsEndDateHardwareTEV-1TEVPBetween3-6monthsFAB$547,118$02TBDTBDtbd$0$0$-$-$-$-$-$-$-DON’TCHANGEIDSTOTALClientCOSTSTOTALCGEYCOSTSPortfolioTypeScan(S)orDeepDive(DD)ImprovementTypeP-Process;T-TechBenefitTypeTotalDirectAnnual$SavingsTotalIndirectAnnual$SavingsTotalAnnualFTESavingsDirectImprovementBenefitDescriptions/AssumptionsDirectSoftDollarBenefits*StartDateDu-ration(weeks)TotalClientStaffingCostTotalClientTEVTotalCGEYStaffingCostTotalCGEYTEVTotalClientCostsTotalCGEYCostsSoftware&LicensingTotalInvestmentProcessSpecificMigrateAllofTEVProcessingtoLowcostlocation,WhileContinuingToLeveragehighcostlocationLeadingPractices,suchas:*Useofstandardizedreceiptsubmissionenvelopessothatuponreceipt,theenvelopecanbebar-codedandlinkedtoanelectronictransaction*Implementationofa$25receiptlimit,wherenotconstrainedbylocalmarketDeepDive*Decreasedlaborcosts*IncreasedefficiencieswithinLowCostLocationthroughprocesschanges*Increasedcontrols*Enhancedabilitytobenchmark*AllTEVactivitiescanbesuccessfullyperformedbyLowCostLocation*Thesame#oftransactionsaremigratedfromHighCostLocationtoLowCostLocation*Thesame#ofemployeesarerequiredinLowCostLocationtoprocesstheHighCostLocationvolumes*2lessLowCostLocationresourcesarerequiredtoprocessexistingLowCostLocationvolumesduetoprocessefficiencies*XMStechnologyorasimilarExpenseManagementAutomation(EMA)softwareisleveragedDirectImprovement(AverageHighCostLocationS&B-AverageLowCostLocationS&B)*(HighCostLocationFTEs)+thecostsof2lessresourcesbasedonLowCostLocationS&BAmericanExpressFABImprovementPortfolioDetailsTheseareimprovementsarecalculatedassumingthateachismutualexclusive.Notethatongoingoperationalsupportcostsarenotincludedintheinvestmentestimates2**DRAFT***-INTERNALTOCGEY05/07/2025ProjectDatesOverallCostsIDProcessImprovementTitle&DescriptionDurationIndirectSoftDollarBenefits*AdditionalAssumptionDescriptionCalculationsEndDateHardwareDON’TCHANGEIDSTOTALClientCOSTSTOTALCGEYCOSTSPortfolioTypeScan(S)orDeepDive(DD)ImprovementTypeP-Process;T-TechBenefitTypeTotalDirectAnnual$SavingsTotalIndirectAnnual$SavingsTotalAnnualFTESavingsDirectImprovementBenefitDescriptions/AssumptionsDirectSoftDollarBenefits*StartDateDu-ration(weeks)TotalClientStaffingCostTotalClientTEVTotalCGEYStaffingCostTotalCGEYTEVTotalClientCostsTotalCGEYCostsSoftware&LicensingTotalInvestmentTEV-2TEVTBetween6-12monthsFAB$108,059$011TBDTBDtbd$0$0$-$-$-$-$500,000$200,000$700,000ProcessSpecificImplementConcurExpense(XMS)CompanyWide*ExtendHighCostLocationtechnologytoLowCostLocation*MigratemarketsandregionsservicedbyLowCostLocationtoXMS.CurrentlypaperTEV’susedDeepDive*Decreased#ofmanualTEVs*Increased#ofTEVsprocessedperFTEduetoautomation(e.g.lessrigorrequiredforauditing,errorresolution)*Improvedaccuracyduetoautomatedrulesrelatedtodataentry,validationandapproval(est.accuracyis99%1)*Improvedabilityforplanning,reporting&vendornegotiations(e.g.trendreporting,budgeting)*Increasedspendcontrol*Enhanceduserexperiencethroughweb-baseddataentry,reporting&inquiry*Reduce...