Benchmarking Accounts Payable v4.pptVIP免费

BenchmarkingAccountsPayableSeptember30,20022OrientationThisdeckisanexcerptofaBenchmarkingStudythatwasconductedfortheAccountsPayableProcessItshouldbeusedaguide,notasatemplateItisintendedtobeusedasanexampleof:•Thetypeofbenchmarkinginformationthatcanbecaptured•Howthebenchmarkingdataitcanbeappliedtometricsenablement•Thesourcesfromwherethedatawasdrawn•Howbenchmarkedmetricscanbeintegratedwiththeselectionofspeed,quality,value,flexibility,andcontrolmetricsformetricsenablement3IntroductionContents•AccountsPayableBenchmarkingInformation•ComparativeAnalysis•MetricstoConsider•NextSteps•AppendixSourcesofInformation•CapGeminiErnst&YoungDatabase•2001BenchmarkingA/PReferenceGuideIOMA’sReportonManagingAccountsPayable4HowtoUseandApplythisInformationBenchmarkingistheprocessofimprovingperformancebycontinuouslyidentifying,understanding,andadaptingoutstandingpracticesandprocessesfoundinsideandoutsidetheorganization.ABenchmarkisameasured,“best-in-class”achievement;areferenceormeasurementstandardforcomparingperformancelevelthatisrecognizedasthestandardofexcellenceforaspecificbusinessprocess.Everyorganizationisdifferentinsomeway–differentmissions,cultures,environments,andtechnologies.Worldclassand1stquartileperformancelevelsmaynotachievableand,moreover,maynotevenbeastrategicobjective.Wesuggestusingthisdocumenttoevaluateyourexistingprocessandresultsmetricsinorderto:1.Clarifymetricnames&descriptions2.Change/add/deleteexistingmetricsIntroduction(continued)5EfficiencyandCostMetricsAnnual#ofInvoicesProcessedperAPFTEAnnual#ofInvoicesProcessedperAPFTE75th%50th%26,48311,9406,35325th%90th%36,341APCostperInvoicesAPCostperInvoices75th%50th%$1.76$4.97$10.7225th%90th%$0.81PercentilePercentileTwoofthethemostcommonlybenchmarkedmetrics.ThesemetricscanbeappliedtohelpdriveefficiencyinAccountsPayableOrganizations6Metric90thPercentile75thPercentileMedianValue25thPercentileDaystoprocessavendorpayment2days3days4days7days%ofVendorPaymentswithErrorswhichequatestothefollowingSigmaLevel0.05%4.80.5%4.11.0%3.82.0%3.6%ofVendorChecksthatareReissued0.02%0.7%1.0%1.1%Average#ofPaymentspermonthperAPStafffornon-POInvoices5,0002,133940389Average#ofPaymentspermonthperAPStaffforPOInvoices5,0002,0831,000425BroadInvoicePaymentBenchmarksCommonlybenchmarkedmetricsspanningallsectorsandcompanysize7MetricMedianValueAverageforFinancialServicesCompaniesAverageforCompaniesw/5,000+EmployeesDaystoprocessavendorpayment4.0days4.4days4.7days%ofVendorPaymentswithErrorswhichequatestothefollowingSigmaLevel1.0%3.81.7%2.51.3%2.6%ofVendorChecksthatareReissued1.0%2.0%1.2%Average#ofPaymentspermonthperAPStafffornon-POInvoices940963*1,753*Average#ofPaymentspermonthperAPStaffforPOInvoices1,000700*1,600**BroadInvoicePaymentBenchmarks*MedianValues,notaveragesSamemetricsaspreviouspagewithaveragesforFinancialServicesCompaniesandCompanieswith5,000+employees8MetricAverageWorldClassLaborCost/VendorInvoice$3.00<$0.75VoidedChecksasa%ofTotalChecks0.02%%ofTransactionsAutomated19%PercentageofERSVendors>75%PercentageofPayablesPODriven>95%BroadInvoicePaymentBenchmarksAfewmore………..9Receiveandsortinvoices:8%MatchinginvoicestoPO’sandreceivers:11%Performinginvoiceinput:13%Resolvinginvoiceexceptions:11%Receivingphonecalls:14%Employeeexpensereports:8%Trainingandmeetings:7%Otheractivities:28%ResourceAllocation...