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ShellChemicalsSectorEnergy,Chemicals&UtilitiesDealTypeBusinessProcessOutsourcing(FinanceandAdministrationServices)GeographyGlobalDuration2yearsStartDateJune1,2000AnnualRevenue$20millionStaffNumber94(newhiresandsub-contractors)PricingStructureCost+22%payroll;14%non-payrollcostsSolution&BenefitstotheClientCGEYprovidesF&AoutsourcingservicestoShellChemicalsintheU.S.(Houston),Europe(Edinburgh)andA/P(SingaporeandTokyo)regionsinsupportofthreebusinesslinesthatShellhasseparatedfromitsoperationsandinfrastructureinpreparationfordivestiture.Thescopeofservicesincludespurchase-to-pay,order-to-cashandrecording-to-reportingtransactions,aswellastaxcomplianceactivities.ShellretainsresponsibilityforF&Astrategy,planningandmanagementandwillprovidenetwork,infrastructureandoperationalsystemssupport.Contact:TonyRiggs(+713241-2572)InfineumSectorEnergy,Chemicals&UtilitiesDealTypeBusinessProcessOutsourcing(Finance,PayrollandAdministrationServices),ApplicationManagementGeographyGlobalDuration5yearsStartDateJune1,2000CGEYprovidesprovidebackofficefinancialaccountingservicestoInfineum,ajointventurebetweenShellChemicalsandExxonChemicalParamins,throughFinancialServicesCentersinCaracasandSingaporeTheJVmanagementcanfocusonthestrategicandbusinessissueswithoutbeingdivertedbyproblemsarisingfromroutinebackofficetransactionProactiveprovisionofmanagementinformationandproposalsforcostreduction,processimprovementandcontinuousimprovementingeneralThescopeofservicesincludesBackofficefinancialaccountingandtransactionprocessing,Financialmanagementreporting,Taxcomplainandregulatoryservices,Payrollservices,Applicationssupport,Managementoversightofinfrastructureserviceproviders.Contact:DavidJardine+441416265370DairyFarm/OneResourceGroupHongKongSectorConsumerProducts/RetailDealTypeBusinessProcessOutsourcing(Accounting,Finance,Procurement)GeographyGlobalDuration7yearsStartDateFebruary1,1999LeadingAsia-Pacificfoodanddrugstoreretailerwith74,000employeesinover1,800outletsCGEYprovidesfinancial,accounting,andnon-tradeprocurementservices.Staffof200transitionedfromclienttocreateaconsolidatedsharedservicescenterORGprovidesfinancial,accountingandnon-tradeprocurementservicestoDairyFarm,HongKongJointventurehasincreasedspeedofexecutionandrealizationofsavingsTeaminghasprovidedaccesstospecializedskillsandresourcesneededtoensuretransformationExceededexpectationsfortransformationandcostreductionsContact:BillFrech+85222991500JardineMotorsGroupSectorAutomotiveDealTypeBusinessProcessOutsourcing(Accounting,Finance,Procurement)GeographyGlobalDuration7yearsSolutionsandBenefitstoClientAmultinationalgroupofBritishoriginwithaportfolioofbusinessesincludingtheautodealership,JardineMotorsGroupCGEYprovidesfinanceandadministrationservices,ITservicesand“non-trade”procurementservicestotheLancasterleadershipsanditsheadoffice.Staffof200transitionedfromclienttocreateaconsolidatedsharedservicescenterProvidedcontroloffinanceandIT,significantsavingsinprocurement,platformformovingintoe-commerceEnabledclienttochangetheirmindset,organizationandaspirationNHSSisajointventurebetweenCGEYandOPG,oneofthelargestelectricityproducersinNorthAmerica.OPGhasatotalof80generatingstationswithatotalinstalledcapacityof30,000MW,andthreemillioncustomers.SectorEnergyDealTypeFullITOutsource,BusinessProcessOutsourcingGeographyCanadaStructureJointVenture:51%ownedbyCGEY,49%ownedbyOPGDuration10yearsStartDateFebruary2001Revenue$1BillionStaffNumber500SolutionsandBenefitstoClientNHSSperformsbusinessprocessmanagement(HR,Finance),infrastructuremanagement;application(SAP,Passport)development;applicationssupportandmaintenance;networkmanagement;datacenteroperations;andhelpdesksupportfornuclearandnon-nuclearplants,aswellascorporateservices.ITapplicationssupportincludesbothERP(SAP,Passport)andcustomapplications.NHSSiscommittedtodeliveringa17%savingsonitscurrentITspendovertheinitial2yearjointventureperiod.Threeprimarysourcesaredrivingthesavings:•Laborproductivity•Strategicsourcingforcontracts•InfrastructureconsolidationandsimplificationContact:BrianMitchell+1(416)5926523NewHorizonSystemServices-OntarioPowerGeneration-(JV)