FCCentralEmployeeDataasat31stDecember2002CollatedbyJoLeopold,HRRLManager–UKFinanceFC-CentralEmployeeDataIntroductionThefollowingemployeedataprovidesanoverviewofthedifferentareaswithinFC-Central.Thecompositionofthegroupsvaryreflectingthedifferentdisciplines,skillsandexperiencerequiredofeachglobalprocessaswellastheFCinfrastructuregroupsreportingintotheGMeg.FSS,EmployeeInitiatives,CommunicationsandEMEAControllers(eg.ConsultancyandAdvisoryandGlobalPolicies)NB:ThisdataissupportedbytheEmployeeDemographicDatasuppliedseparatelyGlobalReportingProfileExperience:Seespreadsheetonlengthofservice.Thevastmajorityofleadersandstaffhavemorethan5yearstenurewithinAXPFinance.Numberofsupportstaffbysupportgroups:1AdminAssistantEducationalprofileoftheemployees:AllleadersaregraduateswithprofessionalAccountingqualifications.Ofthe28staffmembers,approx75%havehighereducationqualificationsanddegrees,approximately20%arequalifiedAccountantsand50%areeitherpart-qualifiedAccountantsorstudyingforprofessionalqualifications.AsmallnumberofstaffhaveMBAsandMastersDegrees.WhatistheIndustrybackgroundoftheemployees:ThevastmajorityofleadersandstaffhaveFinancebackgrounds,eitherpreviousworkexperienceorfinancerelateddegrees(Accounting,Banking,BusinessStudies,Economicsetc).Severaloftheleadersqualifiedinpublicpracticeandhaveaccounting/auditexperienceoftheFinancialServices,Manufacturing,BankingandRiskManagementsectors.Highfocusareasfor2003fortheemployeeconstituency:Completingalignmentwiththeglobalorganizationprocesses;processimprovementtoenhanceworklifebalance(toomanyextremepeaksinworkload)andmakingGRCentraltheplacepeoplewanttoworkin.GlobalTransactionProcessingProfileExperience:SeeSpreadsheetonlengthofService.Mostofthestaffhavebeen2and15yearsexperienceinaclerical/processingenvironmentforeitherCardorTravel.ForGlobalAccountingNumberofsupportstaffbysupportgroup:ThreeAdministrativeAssistants(Travel,CardRemittancesandAccounting)Whatistheeducationalprofileoftheemployees:Predominantlyoperationalandclericalwithsomegraduatesattheleadershiplevel(nonFinance)inTravelandCardRemittances.ForGlobalAccounting80%graduateswithover70%fullorpartqualifiedinprofessionalaccountingqualifications(ACCA&CIMA).Industrybackgroundoftheemployees:Tendstobefinancerelated(orotherlocalindustry)clerical/processingwork.Verylimitedintermsoftechnicalfinanceoraccountingbackgrounds.ForGlobalAccountingindustrybackgroundmostlyfromfinancialservicesorganizationswithalargeproportionofemployeesjoiningstraightfromcollege.Highfocusareasfor2003fortheemployeeconstituency:Stabilityintermsoforganizationalchangesandreengineering,improvedleadershipperformance,findingawaytoimproveemployees'perceptionofmanagementintegrityandtheirownremuneration.KeyareasforfocusforGlobalAccountingaretrialbalanceownership,flattenmonthendproject,metrics,leverageautomation,useofsixsigmaandmoreofapro-activeapproachtoprovideimprovedservice.GlobalControllersEMEAControllers–Consultancy&AdvisoryExperience:Seespreadsheetonlengthofservice.Financialservicesincludingbanking,charteredaccountantsandaudit.ThisgroupisuniquetotheFC-CentralwithresponsibilityforControl&Integrity,InternalControl,BalanceSheetReview,ConsultancyandAdvisoryandGlobalPoliciesandProcedures.Numberofsupportstaffbysupportgroup:OneadministratorWhatistheeducationalprofileoftheemployees:60%ofthegrouparegraduateswithamixoffinanceandnonfinancedegrees.AllBand30/35/40fullyqualifiedwithprofessionalfinance/accountingqualifications(ACCAandCIMA)Industrybackgroundoftheemployees:AllhaveFinancebackgroundinFinancialServices,generalpracticeoraudit.Highfocusareasfor2003fortheemployeeconstituency:Control&Integrity/BalanceSheetReviews,GlobalPoliciesandProceduresrationalization,Consultancy/AdvisoryonUSGAAP/legalrequirements,newsystemsimplementationsandInternalControl&RiskTaking.GlobalControllersFSS&FCCInfrastructureExperience(includingprior)?TotalnumberofFSSstaffis15,Communications2andEmployeeInitiatives8.PlusGMandtwoBand25s.ExperienceismixedrepresentingthemixofthisgroupFinance,Training,Communications.Numberofsupportstaffbysupportgroups?15positions.AllpositionsareGlobalDecisionSupportrolesinFSS(budgetandforecasting).ThreeBand25adminassistantsforGM,BLofFSSandEMEAControllerssupport.Remainderofgroupssupportcommunicationandemployeeinitiatives/training/ESATfortheCenter.Educationalprofileoftheemployees:ForFSS;25%Graduates,25%QualifiedAccountants,everyoneelseisseniorschool/educatedinFinanceForCommunicationsandEmployeeInitiativesspecialistsintheirfieldwithamixofgraduateandprofessionallyHRqualified.Industrybackgroundoftheemployees:PredominantlyFinanceforFSS.Predominantlyfinancialservicesforrestofgroupintheirspecialistfield.Highfocusareasfor2003fortheemployeeconstituency:ForFSS:Meritocracy,Work/LifeBalance,CareerDevelopmentprimarilythroughinternaljobrotation.ForCommunicationsandEmployeeInitiativeskeyareasoffocusarethebusinessinitiativesidentifiedunderESAT.
