QUESTIONSTORESOLVEFORORGRECOMMENDATIONRecommendationA1.Howdowedefinekeyaccount?2.Whataretheresponsibilitiesofgroup,provincialandlocalloop?(Revenue,cost)3.Whowillownthedatanetwork?4.WhatisgoingtohappentoISPbusiness(163/169)inthedatagroup?RecommendationB5.Whataretheresponsibilitiesofgroup,provincialandlocalloop?(Sameasquestion2)6.Whatarethereportingrelationships?RecommendationC7.Arethereanyinternationalanddomesticexamples?(notlimitedtotelecomoperators)RecommendationD8.HowinternationaloperatororganizeYP,payphonebusinesses?RecommendationI9.ToChinaTelecom:Whatcategoriesofprocurementsarethere(networkequipment(e.g.,fiber),CPE(e.g.ADSLmodem),others(e.g.,fleet,stationary)andwhatisthesplitofrolesandresponsibilitiesontheseprocurementdecisionsamongcorporatecenter,provincialbranchesandlocalloops?10.ToMcKinseyExperts:Whicharetheprocurementsthatshouldbecentralizedfirst(highimpact,highfeasibility).11.ToMcKinseyExperts:Arethereanyinternationalbestpracticeexamples?RecommendationJ12.ToMcKinseyexpert:Whatisinternationalbestpracticeonthesplitofnetworkrolesandresponsibilities(regardingnetworkplanning,networkconstruction,networkoperationandmaintenance)amongcorporatecenter,provincialbranchesandlocalloops(seechart1&2)?RecommendationK13.ToChinaTelecom:Whatisthecurrentsplitofrolesandresponsibilitiesamongcorporatecenter,provincialbranchesandlocalloopsonthe8ITsystemmodules(seechart3)?14.ToMcKinseyexpert:Isthechartinquestion1therightdiagnostictoolforunderstandingChinaTelecom’sITchallenges?15.ToMcKinseyexpert:Whatarethecriteria/principlesinassigningwhichlevelofrole/responsibilityforeachmoduletowhichlevelofthecompany?16.Whatistheright(orminimum)degreeofstandardizationvs.customizationintermsofplatforms,systemsandapplicationsforeachofthe8modules?17.AretherecaseexamplesofinternationaltelcoITbestpractice?
