Methodology:OpportunityAssessmentOverviewIntroductiontoOpportunityAssessmentTheOpportunityAssessmentapproachprovidesourclientswithabusinesscasedescribingpotentialimprovementopportunitiesinthecriticalareasoftheirbusinesses.Theapproachisbasedontheorganizationmodelbelow,inwhichthesixcirclesrepresentthebasicelementsofabusiness.Thesecirclesinteractandoperateeffectivelywhenfacilitatedbythefourboxesofsystemicthinking,informationandmeasurement,technicalimplementationandchangeenablement.Encompassinganeffectivebusinessisawareness/knowledgeofitsmarketanditsindustry.STRATEGYPROCESSORGANIZATIONTECHNOLOGYCULTUREPEOPLEPEOPLEMARKETAWARENESSINDUSTRYKNOWLEDGEChangeEnablementCHANGEENABLEMENTTechnicalImplementationSystemicThinkingInformation&MeasurementTheOpportunityAssessmentmethodologyalignswitheachcircleatahighlevelbyassessing:·Strategy·Operationalperformance·Organizationalalignment·Informationtechnologyperformance·People/culturalperformanceTheframeworkprovidesameanstoexaminesuccessinmarkets,organizationaleffectiveness,operationsefficiency,etc.Theresultsofassessmentsintheabove5areasbuildthebusinesscaseforpotentialimprovementopportunities,whichweanticipateevolvingintoBCengagementsthatuseothermethodologies(e.g.,Reengineering,StrategicValueAssessment,PackagedSoftwareSelectionandImplementation,etc.)Methodology:StrategicValueCreation1GoalsofanOpportunityAssessment-Providetotheclientaclearunderstandingofthekeyissuesfacingthebusiness,supportedbydetailed,insightfulanalyses-Provideprioritizedlistofhighvalueimprovementopportunities,supportedbycost/benefitanalyses-Developdetailedfollow-onplanswhichshapeaseriesofinitiativestoaddresstheidentifiedissues-Createconsensusamongthemanagementteamfortheneedtochange-EstablishAABCcredentials-EstablishAABCthoughtleadership-Establisharelationshipwithseniormanagementthathaspotentialtodevelopintoalong-termrelationshipforservices-Createanenthusiastic,highly-motivatedenvironmentinwhichArthurAndersencanbuildcredibilityandrelationships-Buildmomentumsothatago-aheaddecisionwillbereachedforthenextstepsrecommendedbyArthurAndersenOpportunityAssessmentGuidingPrinciplesAsconsultants,wearenotsatisfiedbysimplyapplyingquickfixestoourclients’problems;wewanttobethecatalystforpositive,long-lastingchange.TheOpportunityAssessmentisabriefengagementdesignedtopresentacaseforchangealongwiththestepsrequiredtoachievesuchchange.TheOAshouldbeconductedusingthefollowingguidingprinciples:-holisticviewofthecompany-commitmenttoashortengagementtimeframe(3-7weeks)-well-definedscope-highlevelofinteractionandinvolvementwithclientpersonnel-closerelationshipofpartner/managerwithclientexecutiveteamresultingincommitmenttotheOpportunityAssessmentandArthurAndersenBusinessConsulting-creation/maintenanceofasenseofurgencytotakeactiononrecommendationsTimeFrameTheOpportunityAssessmentisintendedtobeaquickreview-typically3to7weeks-ofabusiness.TheengagementteamshouldconsiderthatthelengthoftheOAwillvaryinthe3to7weektimeframe.Someconsiderationsthatdeterminethetimerequiredinclude:-unusuallylargeclientorganizationorcomplexstructure-multiplesites/internationalsites-extensiveresearchrequirementsMethodology:StrategicValueCreation2-unusuallycomplexconsultingteampreparationrequirements-magnitudeofwhatAABChasbeenhiredtoassess(e.g.,entirecompany,multiplebusinessunits,orsinglefunctionwithinacompany)WhichClientsNeedanO...
