EXAMPLEEXCERPTSFROMACTIVITYDICTIONARIESEXAMPLEASAMPLELISTOFMAJORFUNCTIONSFORAMANUFACTURER1.0AcquireandEnterOrders2.0AcquireandControlMerchandise3.0ProduceComponentsandProducts4.0CustomerOrderPreparationandBilling5.0CustomerOrderDelivery6.0PlanandAdministerBusinessEXAMPLEBSAMPLEACTIVITYLISTINGAccountNumberActivity1.0ACQUIREANDENTERNUMBERS1.1SalesPlanningandForecasting1.2MarketResearch1.3AcquireandDevelopAccounts1.4AdvertisingandSalesPromotion1.5SalesCallPreparation1.6TravelTime1.7CustomersalesCall1.8TechnicalSupport-Manufacturers1.9TechnicalSupport-Customers1.10CustomerProductSurveys1.11TakingTelephoneOrders1.12OrderProcessing1.13Over-the-CounterOrders1.14SpecialOrders1.15OrderExpediting1.16UpdateOrderBookandCheckStockStatus1.17OrderEditing1.18CustomerInquiries1.19CustomerComplaints1.20CreditMemos1.21RockfordWarehouseInvoiceDelivery1.22HandleSalesmen’sInquiries1.23ProblemSolving1.24SpecialOrderHandling1.25SalesTraining1.26Salesmen’sPerformanceReview1.27IdleSalesmenTime1.28Officer’sInvolvementAccountNumberActivity2.0ACQUIREANDCONTROLMERCHANDISE2.1VendorSelection2.2ProductLinePlanning2.3PurchaseOrderPreparationandProcessing2.4ExpeditePurchaseOrders2.5ScheduleVendorDeliveries2.6Receiving-PhysicalHandling2.7Receiving-Check-inandPaperwork2.8StraightStockofMerchandise2.9BreakdownandRepack-Pipe2.10BreakdownandRepack-Fittings2.11BreakdownandRepack-Others2.12VendorReturns2.13VendorProblems2.14VendorPayment2.15VendorInvoiceTroubleshooting2.16UpdateVendorFilesandPriceBooks2.17SpecialOrderPurchasing2.18ReceivingEquipmentMaintenance2.19BackhaulReceiving2.20IdleWarehouseTime-Receiving2.21InventoryControlandCounts2.22PerpetualRecordMaintenance2.23InventoryAnalysis2.24InventoryAccountAnalysis2.25CoordinateBetween-WarehouseActivities3.0PRODUCECOMPONENTSANDPRODUCTS3.1SetupandChangeover3.2MaterialHandling3.3InspectionandTest3.4QualityAudit3.5ProductionTroubleshootingEXAMPLECSAMPLEDETAILEDACTIVITYDEFINITIONS4.0CUSTOMERORDERPREPARATIONANDBILLING4.1ScheduleWarehouseLaborForce-normalschedulingoflaborforvacations,sicknessesandotherabsenceadjustments.4.2BreakDownandSortPickSheets-sortingpickingsheetsoutforvariouspickinglocationsinthewarehouse.4.3OrderPickingCoordination-overallcoordinationofplumbing,electricalandHVACtoensurecompletenessofeachorder.4.4OrderPicking-Plumbing-pickingplumbingstockandbringingtostagingarea.4.5OrderPicking-Electrical-pickingelectricalstockandbringingtostagingarea.4.6OrderPicking-HVAC-pickingheating,ventilating,andair-conditioningstockandbringingtostagingarea.4.7OrderPickingforTransfertoRockford-pickingordersthatwillbeputintoRockfordstockandbringingtostagingarea.4.8OrderPicking-OvertheCounter-pickingordersforover-the-countersalesandbringingtocustomerservicedeskorcustomerpickupdock.4.9Packing-puttingfittings,smallstockitems,etc.,intosacksorcartonsforshipments.4.10InspectionandOrderCheck-recountofstockandverificationagainstorder.4.11Staging-accumulatingallstockforacustomerandallstockforatruckinstagingarea.4.12LoadingTrucks-findingmerchandiseinstagingareaandputtingitonthetruck.4.13IdleTime-Shipping-wastedtimeinpicking,staging,checking,andloading.4.14ReturnedGoods-PutAway-returntostock,includingpaperwork.4.15CustomerBillingandCollection-keypunchorderforbilling,postingtoaccountsreceivableandcashcollection,andmonthlystatementpreparations.4.16CustomerAccountAdjustment-allactivitiesrelatedtoadjustingcustomeraccountsforerrorsandcomplaints.
