StaffAllocation#oftotalstaff6,664#ofretailstaff1,481%oftotal%22%Yr1999CostAnalysisTotalSG&ARMB1,542,916,547OperatingexpenseRMB1,060,101,949PersonnelexpenseRMB482,814,598-BadDebtLossRMB308,583,309SubtotalRMB1,234,333,238RetailSG&ARMB274,316,855PerretailstaffRMB185,224CostForecastRetailServicingCostPerproductRMB193#ofproductspercustomer1.2#ofservicingcustomersperstaff*800AnnualservicingtimepercustomerPersonday0.3*Benchmark:Koreanbank850,HKbank655,…ConsumerLoanOriginationCost#ofconsumerloanorginationperpeople109Total#ofpeopleinvolved-BJbranch5.5Total#ofconsumerloanoriginations-BJbranch600OriginationcostperloanRMB1,698AutoloanoriginationcostperloanRMB1,698As%ofAutoLoanBalance%2.0%AverageautoloanbalanceRMB86,000MortgageOriginationCost#ofmortgageorginationperpeople64Total#ofpeopleinvolved-BJbranch7.5Total#ofconsumerloanoriginations-BJbranch480OriginationcostperloanRMB2,8941.70MortgageoriginationcostperloanRMB2,894.13As%ofMortgageBalance%0.4%AveragemortgagebalanceRMB460,000Year12345678910DiscountRate%12%1.00.880.770.680.600.530.460.410.360.32MortgageGrossMargin%2.30%2.30%2.30%2.30%2.30%2.30%2.30%2.30%2.30%2.30%NetLossRate%0.80%0.80%0.80%0.80%0.80%0.80%0.80%0.80%0.80%0.80%NetMargin%1.50%1.50%1.50%1.50%1.50%1.50%1.50%1.50%1.50%1.50%AverageMortgageBalanceRMB95,00076,00057,00038,00019,000RevenueMarginRMB1,4251,140855570285OperatingExpenseRMB2,894193193193193%ofbalance%3.05%0.25%0.34%0.51%1.02%NetProfitRMB-1,46994766237792DiscountednetprofitRMB-1,46983351325755NPVRMB189%ofbalance%0.2%AutoLoanGrossMargin%2.70%2.70%2.70%NetLossRate%1.00%1.00%1.00%NetMargin%1.70%1.70%1.70%AverageAutoLoanBalanceRMB65,00043,33321,667RevenueMarginRMB1,105737368OperatingExpenseRMB1,698193193%ofbalance%2.61%0.45%0.89%NetProfitRMB-593544175DiscountednetprofitRMB-593478136NPVRMB21%ofbalance%0.0%DepositGrossMargin*%1.40%1.40%1.40%1.40%1.40%NetLossRate%0.00%0.00%0.00%0.00%0.00%NetMargin%1.40%1.40%1.40%1.40%1.40%*WeightedaveragemarginofRMBandF/XPackage1customersAverageDepositBalanceRMB5,0005,0005,0005,0005,000RevenueMarginRMB7070707070OperatingExpenseRMB193193193193193%ofbalance%3.86%3.86%3.86%3.86%3.86%NetProfitRMB-123-123-123-123-123DiscountednetprofitRMB-123-108-95-84-74NPVRMB-484%ofbalance%-9.7%Package2customersAverageDepositBalanceRMB30,00030,00030,00030,00030,000RevenueMarginRMB420420420420420OperatingExpenseRMB193193193193193%ofbalance%0.64%0.64%0.64%0.64%0.64%NetProfitRMB227227227227227DiscountednetprofitRMB227200176155136NPVRMB894%ofbalance%3.0%Package3customersAverageDepositBalanceRMB140,000140,000140,000140,000140,000RevenueMarginRMB1,9601,9601,9601,9601,960OperatingExpenseRMB193193193193193%ofbalance%0.14%0.14%0.14%0.14%0.14%NetProfitRMB1,7671,7671,7671,7671,767DiscountednetprofitRMB1,7671,5551,3681,2041,060NPVRMB6,954%ofbalance%5.0%