990615Ad.KPImonitoring.KWI001SECONFIDENTIALThisreportissolelyfortheuseofclientpersonnel.Nopartofitmaybecirculated,quoted,orreproducedfordistributionoutsidetheclientorganizationwithoutpriorwrittenapprovalfromMcKinsey&Company.ThismaterialwasusedbyMcKinsey&Companyduringanoralpresentation;itisnotacompleterecordofthediscussion.DiscussionsessionwithdirectorsKimandSongPohang,June15,1999UpdateonKPIMonitoringSystemKANGWONINDUSTRIES990615Ad.KPImonitoring.KWI001SE2AGENDAOFTODAY’SMEETING¶Introduction¶StructureoftheKPItree+demonstration¶AnalysesbasedontheKPItreeSensitivityVarianceTOPimpact¶PurposeofmonthlyKPImonitoringmeetingsandrelatedincentives¶Otherissuesandnextsteps990615Ad.KPImonitoring.KWI001SE3ADVANTAGEOFKPIsASACHANGEMANAGEMENTTOOLKPIsisaneffectivetoolforKangwon’smanagementtomonitoroperationsandlookforimprovementapproaches.KPIsareatangibleactionstep,understoodbyCEOsTheyprovideacontextforimprovingmanagementprocessesTheyarticulateperformanceimprovementgoals.ImpactofTOPimprovementideascanbelinkedtoKPItreesfortargetsetting.TheyraiseimportantissuesaboutmanagementaccountabilitiesKPIshighlightfortheCEOwhetherhismanagersunderstandtheirbusinessMostmanagersreadilysupportaKPIinitiativeKPIscanprovidesomequickwinsontheroadtochange990615Ad.KPImonitoring.KWI001SE4PROCESSFORDEVELOPINGAKPISYSTEMDefineKPIsAccessdataBuildintomgmtprocessesRefine•BuildtheKPItreefromitemcost(e.g.,electricity,oil)tototalcostperqualityton•DefineKPI,basedonKPItree•GatherdatabyTOPunits•Gatherdatafrommonthlymanagementreportsforsteelmaking,rolling,overhead,andmaintenance•DesignflowchartandformatofKPImonitoringspreadsheets•DevelopKPIspreadsheets•Inputhistoricaldataandimprovementideasbyproductgroups•TestsensitivityofeachKPItotheROIC•Skilltransfer•Prepareforroll-outtootherlinesandROICtrees•EstablishasystemtoreviewKPIonamonthlybase•Establishamanagementandmonitoringsystem•Phase1ofTOPwaves•Phase1ofTOPwaves•Week1ofKPIproject(May10-14)•Line3:week2-5(May11-June11)•Week6-7•Anon-goingmanagementprocess•TOPunits(EAF,Rolling,etc.)•HCLee•IWChung•JinQian•HCLee•IWJung•KSKim•JinQian•HCLee•IWJung•JinQian•CEO•KangwonmanagementteamActivitiesActivitiesWhenWhenWhoWhoTodayDevelopKPIsMonitoringsystemSettriggerparametersandtestsensitivityAsuccessfulKPIsystemisanon-goingmanagementprocess990615Ad.KPImonitoring.KWI001SE5AGENDAOFTODAY’SMEETING¶Introduction¶StructureoftheKPItree+demonstration¶AnalysesbasedontheKPItreeSensitivityVarianceTOPimpact¶PurposeofmonthlyKPImonitoringmeetingsandrelatedincentives¶Otherissuesandnextsteps990615Ad.KPImonitoring.KWI001SE6MASTERSPREADSHEETOFKANGWONKPIMONITORINGSYSTEM*ROICbeforeinterestandtaxesLine1ROIC*RevenueCostICRollingSMOHKPIsKPIsLine2ROIC*RevenueCostICRollingSMOHKPIsKPIsLine3ROIC*RevenueCostICRollingSMOHLine4ROIC*RevenueCostICRollingSMOHKPIsKPIsKangwonROIC*KangwonROIC*ImprovementideasImprovementideasPhase1KPIsKPIsKPIsKPIsKPIsThefinalKPImonitoringsystemshouldcoverallthemajoroperationsinKangwon’ssteeldivision.KPIs990615Ad.KPImonitoring.KWI001SE7FURTHERBREAKDOWNOFSTEELMAKINGANDROLLINGBYPRODUCTGROUPSRollingRollingRBRBHBHBSPSPRLRLOtherproductsOtherproductsSteelmakingSteelmakingCommonbloomCommonbloomSpecialbloomSpecialbloomBeamBlankBeamBlankTheKPIsforrollingandsteelmakingarefurtherbrokendownintoproductgroups.SemiinventorySemiinventoryPurchasedsemisOtherlines990...