1©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.OverviewofApproachPerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation2©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.DefineInitialSituationIdentifycurrentmission/visionandstrategyDefinecompanystructureandcultureDefinemarketenvironmentIdentifycurrentdrivers/competenciesIdentifyandprioritizekeyissues/driversQualityassurancePerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation3©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.ConductInternalandEnvironmentalScanfortheFutureIdentifysourcesofcorecompetencyIdentifykeyissuesandassociatedimplicationsQualityassuranceConductexternalmarketanalysisConductinternalmarketanalysisIdentifyrealtimeinformationneedsUnderstandrealcoststoservePerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation4©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.GenerateStrategicAlternativesCreatefutureprofileConductgapanalysisDevelopthestrategyQualityassurancePerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation5©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.SelectandTestStrategyEvaluateeachstrategyTestthestrategySelectstrategyQualityassurancePerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation6©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.PerformTacticalAnalysisandImplementationPlanningGroupthestrategycomponentsbysymptomCreateactionitemsPrioritizeandcommunicatetacticsIdentifycriticalprocessesDevelopoutputmeasuresIdentifykeyactivitiesDevelopinputmeasuresQualityassurancePerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation7©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.ImplementStrategyIdentifyprocessesforredesignPrioritizeprocessesforredesignDevelopworkplansImplementmeasuresQualityassurancePerformTacticalAnalysisandImplementationPlanningSelectandTestStrategyGenerateStrategicAlternativesConductInternalandEnvironmentalScanfortheFutureImplementStrategyDefineInitialSituation
