©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.CrossReferencetotheConsultingProcessFrameworkHealthcareReengineering©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointVisioning&CommitmentConceptualDesignDetailedDesign&ImplementationEvaluationMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds