©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.CrossReferencetotheConsultingProcessFrameworkSenn-Delaney©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointSDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.SDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeedsMajorControlPoint©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.Senn-DelaneyMethodologyLevelModelSDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeedsMajorControlPoint©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointSenn-DelaneyMethodologyLevelModelSDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointSenn-DelaneyMethodologyLevelModelSDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointSenn-DelaneyMethodologyLevelModelSDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointSenn-DelaneyMethodologyLevelModelSDAssessingSystemicNeedsProjectPlanning&OrientationProjectAnalysis&SolutionIdentificationSolutionImplementationProjectWrapUpMeasureSuccessMeasureSuccessRealizeChangeRealizeChangeDevelopSystemicPerformanceMeasuresDevelopSystemicPerformanceMeasuresTest&RefineSolutionsTest&RefineSolutionsDesign&DevelopAlternativeSolutionsDesign&DevelopAlternativeSolutionsPerformTargetedAnalysisPerformTargetedAnalysisAssessSystemicNeedsAssessSystemicNeeds