SAMCategoriesforABCCompany1.Hardware&SystemsSoftwareCurrentlyFuture·Thehardwareisnolongermade.·Hardwareplatformisfromamainstreamvendor,withacommitmenttosupporttheplatform.·Proprietaryarchitecturelimitsflexibilityonupgradingcapability.·Hardwareisan'Open'architecture,allowingforfutureupgradesfrommultiplevendorsources.·Hardwareupgradeswillhavetobemadethroughthesecondhandmarket.·Questionablewhethernewreleasesoftheoperatingsystemwillbeforthcoming.·Operatingsystemismainstreamoperatingsystem,withastrongvendorcommitmenttoongoingimprovements.·Ongoingvendorsupportisquestionable.·Hardware/Operatingsystemvendor(s)has(have)acommitmenttohighqualityongoingsupport.2.ApplicationSoftwareCurrentlyFuture·Customsoftwareundocumentedandnotfullytested.·Applicationsoftwareisapackagesolutionfromareputablevendor,fullytestedanddocumented.·Highcosttomaintaincurrentsystem-useofoutsideconsultanttomaintainapplicationsoftware.·Modifications,ifmade,arefullydocumented,allowingforflexibilityinsupportproviders.·Poorfunctionalityprovidedbycurrentmanufacturingsystem.Manysidesystems·Applicationsoftwarewasselectedbaseduponitsabilitytomeetcompany'sdetailp:\...\materials\graphics\sam2.doc15/4/2025jbSAMCategoriesforABCCompanyexisttoprovideinformationrequired.requirements·Notintegratedsolution,financialfunctionalityprovidedbyPlatinum.·Solutionisideallyintegratedwithfinancialandoperationalfunctions.Ifnotfeasible,itallowsforinterfacewithothersystems.·PrimedoesnotalloweasyconnectivitywithPCs.MISManagerisrequiredtoperformprogrammingtogettodataneededbyusers.·SolutionprovidestheabilityforuserstoobtainreportingwithoutrequiringsubstantialassistancefromMIS.3.CustomSystemInterfacesCurrentlyFuture·PrimedoesnotalloweasyconnectivitywithPCs.·Solutionprovidesaneasymethodtoobtaindatafromthesystem,andexporttousers’PCsfordataanalysis.4.ExecutiveCurrentlyFuture·LittlecommitmentfromABC’stopexecutivetochangethecurrentsystem/procedures.Maybedifficulttomotivatethetroopswithoutperceivedsupportfromthetop.·Topmanagementusesthenewsystemonaregularbasis,actingasrolemodelsfortherestofthecompanyintheuseoftechnology.·MitigatingthissomewhatisthestrongcommitmentbyJonDixontoaddressABC'scurrentsystemsproblemsandthefactthatheisanactiveuseroftechnology.p:\...\materials\graphics\sam2.doc25/4/2025jbSAMCategoriesforABCCompany5.UsersCurrentlyFuture·Usershavehadtodevelopsidesystemstosupportinformationrequirements.·Thesolutionprovidesuserswithrequiredfunctionality.UsershavetheabilitytotapintothesystemeasilywiththeirPCstogainrequiredinformation.6.InformationTechnologySpecialistsCurrentlyFuture·NickHayesappearstohaveastrongserviceethic,andiswellthoughtofbytheuserbase.·Theinformationtechnologyspecialistswillcontinuetoprovidestrongservicetothecompany.·NickknowsthePrime50Seriesandthecurrentmanufacturingsystemandhowtomaximizeitsutility.·Theinformationtechnologyspecialistswillbeknowledgeablewithregardstothenewhardwareandsoftwareplatform.7.BusinessStrategyCurrentlyFuture·Businessstrategyistoincreasefocusofcompanytowardsmorecustomworkandlessstandardproduct.·Thecompanyhasformalizedabusinessplannotingfuturemarketgoals.8.InformationSystemsPlanCurrentlyFuture·ThecompanydoesnothaveanInformationSystemsPlan-NickHayesiscurrentlydeveloping.·ThecompanyhasdevelopedanInformationSystemsPlanwhichdetailsitsoverallsystemsstrategy.p:\...\materials\graphics\sam2.doc35/4/2025jbSAMCategoriesforABCCompany9.Policy,Practices,ProceduresCurrentlyFuture·Thecurrentproceduresdatetobeforethespin-offfromtheparentcompanyin1986,andareorientedforamaketostockmanufacturer.Theyareoutofdateandoflimitedutility.·PoliciesandProcedureshavebeendevelopedreflectingboththewaythecompanydoesbusinessandhowthesystemisusedtoachievethesegoals.p:\...\materials\graphics\sam2.doc45/4/2025jb
