ClientNamesQualitySurveyClauseSubjectQuestionsforAssessmentWeightPointsScoreComments1.4.1.1QualityPolicyDoesyourcompanyhaveadocumentedqualitypolicystatement?Ifso,doesyourcompany'squalitypolicystatement:1)Defineobjectivesforquality;2)Defineyourcommitmenttoquality;3)Haverelevancetoorganizationalgoals;4)Refertotheexpectationsandneedsofyourcustomers.Didseniormanagementparticipateinthedevelopmentofthequalitypolicystatement?12.Dothepeoplewithinyourorganizationknowandunderstandthequalitypolicystatement?53.4.1.2.1ResponsibilityandAuthorityAretheresponsibilitiesandauthoritiesdocumented(e.g.,organizationchart,jobdescription,etc.)forthoseinvolvedinmanaging,performing,orverifyingactivities.Thisshouldincludethoseinvolvedin:1)identifyingandrecordingprocessandproductproblems;2)recommending,implementing,andverifyingsolutions;and3)forthoseinvolvedincontrollingfurtheractivitiesforidentifiednonconformingproduct.24.4.1.2.2.ResourcesHaveresourcerequirementsbeenidentifiedfor,andadequatelyprovidedfor:managementofqualitysystemactivities,theperformanceofwork,verificationactivitiesandforinternalqualityaudits?25.4.1.2.3ManagementRepresentativeIsthereamemberofyourseniormanagementthathasresponsibilityandauthorityfor:1)Implementingthequalitysystem;2)Reportingtomanagementontheperformanceofthequalitysystem?(Yes,thisalsoimpliesthatthesetwoitemsareoccurringaswell.)1AssessmentPoints:0=Noworkingprocess;1=Workingprocess,notdocumented;2=Workingprocess,documented,butlackssomeISO9000requirements3=Workingprocess,documented,meetsISO900requirements.ProprietaryandConfidential123456Page:26.4.1.3ManagementReview1)Isthequalitysystembeingreviewedbyseniormanagementonascheduledandperiodicbasis;2)Aretheyspecificallyaddressingtheeffectivenessofthequalitysystemasitpertainstothecompany'spolicyandobjectives(thisimplies,forexample,thatyouarereviewingmetricsthatdetermineyoursuccessinsatisfyingthecustomer'sneeds).3)Arerecordskept,detailingtheresultsoftheabove?47.DoesthecompanyhaveaQualityManualthatcoverstherequirementsofISO9001(ISO9002,ifapplicable)?AretheproceduresreferencedintheQualityManualandisthestructureoftheQualitySystemdocumentationoutlined?48.Hasthequalitysystem(e.g.procedures,instructions,etc.)beeneffectivelyimplemented?(Isitbeingunderstoodandfollowedbyemployees?)29.4.2.3QualityPlanningHaveyoudefinedanddocumentedthemeansbywhichyourrequirementsforqualitywillbemet?Havethefollowingbeenconsidered:planning,processes,equipment,resources,skills,controls,measurements,records,andtheupdatingoftheaboveforeachproduct.510.4.3.1General(ContractReview)Doyouhaveadocumentedprocedure(s)thatdescribesthecontractreviewprocess,aswellasthecoordinationofcontractreviewactivities?411.4.3.2ReviewDoyoureviewcontractsandorderstoensure:1)requirementsareappropriatelydefinedanddocumented;2)ifrequirementsareverbal,thattherequirementsareagreedtobeforeacceptanceoforders;3)thatdifferencesbetweenthetenderandorder/contractareresolved;and4)thatyourcapabilitytomeetthecontracthasbeendetermined.412.4.3.3AmendmenttoaContractDoyouhaveadocumentedprocedure(s)thatdescribeshowchangestothecontractwillbemadeandcommunicated5ProprietaryandConfidential78Page:3toallaffectedfunctions?13.4.3.4RecordsDoyoumaintainrecordsofcontractreviews?314.4.4.1General(DesignControl)Doyouhaveadocumentedprocedure(s)thatdescribeshowthedesignofaproductiscontrolledandverifiedtoensurethatitme...
