Copyright(c)1993-1995AdvanEdgeTechnologies,Inc.Chapter1CreatingaProcessMap1AsyoubeginworkingwithOptima!,youcanstartwiththebasicsofdrawingaprocessmap.Inthischapter,you'lllearnhowtodrawsymbolstoshowdifferentactivitiesinaprocess.Youcandividetheactivitiesintodepartmentstocreateorganizationsortoshowwhoisresponsibleforeachtask.Afteryouhaveplacedthesymbols,youcanconnectthemwithlinesandarrowstoshowtheflowoftheprocess.ThischapterpresentsthebasicskillsandconceptstostartusingOptima!.Yourbasictaskistocreateaprocessmapthatrepresentstheactionsanddecisionsthatcontendforresources–whetheritispeople,budgets,schedules,orotherproperties–withintheworkenvironment.YoucanfollowtheNowTryThisexercisesinthischaptertolearnthebasicsofdrawingandconnectingsymbols,andprintingandsavingtheprocessmap.InThisChapterGettingStarted.............................................1-2OpeningaNewProcessMap......................1-4DrawingaSymbol.......................................1-6ConnectingSymbols....................................1-8SelectingandCancelingSelection............1-10AddingText...............................................1-12AddingDepartments..................................1-16MovingSymbols........................................1-18CreatingDecisionSymbols.......................1-20ViewingatDifferentPercentages.............1-22CreatingHeadersandFooters...................1-24Printing.......................................................1-26SavingandClosing....................................1-28Page1-2Optima!User'sGuideGettingStartedBeforeyoustartdrawing,developaplanforgatheringthedatayou'llneed.Afewquestionsyoucanaskyourselfare"Whatpartsoftheprocessshouldbefocusedon?"and"Whichareasintheorganizationhavethebestpotentialforimprovement?".Youmayalreadyhavemostofthedataathandforaneworuncomplicatedprocesssoyoucanbegincreatingaprocessmapquickly.Ifyouhaveamorecomplicatedprocess,particularlyonethatinvolvesseveraldepartmentswithinanorganization,youandothermembersofyourprocessteamcanbeginbyinvestigatingtheexistingmethodsusedtoaccompishaprocess.Alternately,youmaywanttogetstartedwiththedatathatyoucurrentlyhaveandthenaddtotheprocessmapasinformationbecomesavailable.WhatisaProcessMap?Aprocessmapisadrawingthatshowshowagroupofpeopleorabusinessgetsworkdone.Theprocessisacontinuousoperation–aseriesofactionsthatleadtoaparticularresult.Itishowyougetyourproductsdeveloped,sold,anddistributed.Tospecifytheprocessforabusiness,youfirstprovideadetaileddescription,oraprocessmap,oftheprocessitself.Anexampleofaprocessmapappearsintheillustrationbelow.Optima!providestoolstodefine,document,andsimulatethistypeofprocess.TheprocessmapStartReceiverequestCreditapproved?YesVersionN8-779CreateworkorderPage1of8DraftDecisionConnectionlinesymbol10-15-97DocumentsymbolAnchoredtextsymbolActionHeadersDept.1DepartmentnameFreeflowingtextorFootersgraphicsTransWay3StartsymbolCreatingaProcessMap1Page1-3NowTryThisTryansweringthefollowingquestionstoanalyzethespecificprocessthatyouareworkingon.IfyouarelearningOptima!anddonothaveaprocesstoanalyzeatthistime,youcanskiptothenexttopictobegintheself-pacedexercise.Whatspecificprocessareyougoingtomodel?Trytonarrowthedescriptiondownaspreciselyasyoucaninafewsentences.Anexampleis:"Tomodelthemanufacturingprocessof1-inchdiameterringsfromthetimewhenwereceivetheordertothepointwhenweshipit."Whatistheoutcome,o...
