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Time:Purpose:1:FacilitatedThinkingwithHexagonsSession●Getallimportantissuesonthetable●Sharementalmodels●Usevisualsymbolstode-personalizesensitiveissues●Takean“event-level”perspectiveonthesystem60minutes●The“CriticalAgenda”toguidetheteam'swork●40-50hexagonsarrangedin6-10labeledclustersThinkingwithHexagons●Step1:FormaFocusQuestion●Step2:Ideasgeneratedandcapturedonhexagons●Step3:Ideasassociatedandthenclustered●Step4:Ideasynthesis(asneeded)●Step5:Clusterslinked●Step6:Ask“What’smissing?”AddideasasneededDesiredOutcomes:SuggestedMethods:Time:Purpose:2:IdentifyingtheKeyVariables●Relativetoeachagendatopic(cluster),discoverwhatisimportanttotheteam●Ask:howwouldweknowitifwesawit?●Agreeonameasure(orindicator)toillustratehowithas,andwill,changeovertime●Selectthesystem’sprimary“referencemodes”●Takea“patternofbehavior”perspective45minutes●1-3keyvariablesassociatedwitheachcluster●15-20blue“variable”hexagons●Behaviorchartsketchedforeachkeyvariable●Agreementon2-3referencemodesofbehaviorThinkingwithHexagons●Step7:DiscovervariablesandestimatetheirbehaviorSuggestedMethod:DesiredOutcomes:Time:Purpose:3:FromKeyVariablestoCLD’s●Formulatedynamichypothesestoexplainthereferencemodebehavior●Mapouttheteam’ssharedmentalmodelsof“howtheworldworks”relativetothefocusquestion●Createacompellingstorydescribinghowthe“as-is”systemisworkingtoday●Takea“structure”perspectiveonthesystem120minutes●20-25bluehexagonslinkedtogetherbycausallooparrows,eachsigned“s”or“o”●Step8:FormulatetheDynamicHypotheses●Step9:MapouttheSharedMentalModels,beginningwithstep7variablesandthenaddingnewvariablesasneeded.DocumenttheCLDthatiscreated.ThinkingwithHexagonsDesiredOutcome:SuggestedMethods:Time:Purpose:4:Explorethe“As-Is”SystemforFeedbackLoopsandArchetypes●Discoverthefeedbackloopswhicharegeneratingthereferencemodebehavior●Identifytheimportantdelayswithinthesystem●Useasapracticefieldforrehearsinginterventionoptions●Achieveinsightsfromthesystemsthinkingperspective●Developfocusquestionsforfurtherteamwork60minutes●Feedbackloopsinthecausalloopdiagramofthe“as-is”systemareidentifiedanddocumented●Delaysymbolsaddedtolinkswhereimportant●Systemarchetypesstructuresaretracedout“FromFacilitationtoSimulationtoBetterDecisions”●Step14:RecordInsightsfromtheCLDDesiredOutcomes:SuggestedMethods:Time:Purpose:5:GenerateAlternativeFutureScenarios●Describeplausible,butdivergent,“futures”inwhichthe“as-is”systemmightplayout●Discoverimportantexogenousvariables:either“criticaluncertainties”or“predeterminedelements”●Useasystemsthinkingapproachtodealwithuncertainty45minutes●20-25yellowhexagonsheadliningfuturescenarioeventsarrangedin3-4scenariothemeclusters●Eachscenariothemeclusterislabeledwithadescriptive,easy-to-remembernameThinkingwithHexagons●Step1:FormulateaScenarioFramingquestion●Step2:Futurescenarioeventsgenerated●Step3:Eventsassociatedandthenclusteredintothemes●Step7:IdentifyimportantvariablesinscenariothemesDesiredOutcomes:SuggestedMethods:Time:Purpose:6:DevelopStrategiesforSystemImprovement●DevelopActionOptionsassociatedwitheachCriticalAgendatopic●Generatestrategies(complementaryoptionsets)forimprovingsystemperformance60minutes●10-15greenActionOptionhexagonsarrangedin3-4StrategyClusters●EachStrategy(optionset)islabeledwithadescriptivenamesuggestingitsdistinguishingcharacteristicThinkingwithHexagons●Step1:FormulateaStrategyFramingquestion●Step2:ActionOptionsaregenerated●Step3:OptionsareassociatedandthenclusteredintostrategiesDesiredOutcomes:SuggestedMethods:Time:Purpose:7:ImplicationsandInsightsforStrategyImplementation●Evaluatethevalueofeachstrategywithinthecontextofeachalternativefuturescenario●Determinethemostrobuststrategyinthefaceofanuncertainfuture45minutes●Astrategy-scenariomatrixevaluation●Nominationofapreferredstrategyforsystemimprovement●Suggestionsforcomputersimulationscenarios“FromFacilitationtoSimulationtoBetterDecisions”●Step14:RecordInsights●Step15:DiscoverBetterChoicesDesiredOutcomes:SuggestedMethods:Time:Purpose:8:DecidingontheNextSteps●Endthedialogueonstrategiestoimprovethesystem●InitiatetheplanforNextSteps45minutes●10-15greenhexagonswithNextStepactionsassembledintoclustersassociatedwiththenamesofthosewhowillacttoachieveplannedresultsThinkingwithHexagons●Step1:FormulateaNextStepsfocusquestion●Step2:NextStepActionideasaregenerated●Step3:Actionideasareassociatedandthenclusteredbythenameofpersonsorteamswhowillworktoachievetheplan.DesiredOutcome:SuggestedMethods: