ChangeEnablementToolsToolsName:HexagonTechniqueforSystemsThinkingToolType:Generalfacilitation/workshop/diagnosticDescription:Thehexagontechniquecanbeusedwithgroupstobuildacollectiveunderstandingofafocusissue.Itisarelativelyquickandcontrolledmeansofhelpingindividualsappreciatethewidercontextofaprobleminanactiveandparticipativeway.Bycontinuingtheprocessthroughtosystemsthinking,thegroupisabletomovefromacollectiveunderstandingofthekeythemeofissuestounderstandinghowthoseissuesinterrelateanddriveeachotherovertime.Theprocessenablesgroupstoshareandchallengetheirmentalmodelsaroundanissueorproblem,establishaspaceforfocuseddialogueandidentifypotentialstrategiesforinterventiongiventheirgroupdiagnosisofthefocusissue.Theprocessreliesonfollowingasequenceofstructuredfacilitationstepswhichisdivergentandgenerativeinthefirstinstance(i.e.throughissuegeneration)andthenconvergentanddiagnostic(i.e.throughclustering,theidentificationofkeyvariablesandthedevelopmentofacausal-loopmodel).TheapproachwasdevelopedfromtheschoolsofSoftOperationalResearchandSystemsThinking.Implicitly,itincorporatestheconceptsofmentalmodelsandbalancingadvocacyandinquiryasthegroupbuildsacommonunderstandingofthefocusissue.Explicitly,itincorporatesthepracticeofbrainstormingandtheconceptthatstructuredrivesbehaviour.ChangeDimension:Theprocessisameansoflinkingthepersonalandorganisationaldimensions.Asadiagnostictool,itisparticularlyrelevantintheearlystagesofbuildingasharedviewonasetofissues.Developedby:VariousexternalpractitionersincludingDavidKreutzerwhobrandstheprocess“FASTBreak”.InternalpractitionersarewidespreadandincludeSamIsraelit(Boston),EdWard(independentbuthasclosetieswiththefirm)andAlanHocking(London).Clients:HPZachry,BalfourBeatty,DaimlerBenz(usedinternallybyprojectteam),Fiat,ShellInternational(managementdevelopmentstrategy),internallyforBCGermanystrategy.Examples:Theattachmentsincludeafictionalcasetoillustrateshowtheprocessworksandthedetailedagendastepstogothrough./www/wwwroot/www.botuzhiku.cn/worker/runtime/JiuNiaoWork/Fle/19016/e6867f43-8507-4e8d-8d0d-311f247f2491.doc\BF
