ARTHURANDERSENARTHURANDERSEN&CO,SC1WorkplanforPhases2through6Phase1Deliverables2230DocumentMaintenanceProcessActivities(detailed)1/31/942/25/94231Selectpreliminaryfieldlocationstovisit-Arrangevisitlogisticswithsitemanager(s)-Identifyoperationspersonneltobeinterviewed-Determinepotentialdatesanddurationofeachfieldvisit232Prepareinterviewguides233Conductpreliminaryfieldvisits-ConductInterviews-Observeworkactivities,asnecessary234Analyzefieldvisitandotherbackgroundinformationabove-DevelopActivityDictionaries-VerifyActivityDictionarieswithfieldpersonnel-IdentifyActivityMeasurementFactors-DocumentActivityDrivers235Conductfollow-upfieldvisits,asnecessary-ConfirmActivityDictionaries,ActivityMeasurementFactorsandActivityDrivers236PrepareActivityEffortWorksheets("AEWs"),asnecessaryNote:TosupplementdatafromexistingNYNEXsystems,AEWsmaybeneededtoanalyzetheamountoftimespentonactivities-DistributeAEWstofieldpersonnel,asnecessary-ValidateAEWswithfieldmanagement,asnecessary237Identifypreliminaryreportformats3310EnsureABMPrototypeisConsistentwithandSupportsOtherNYNEXInitiatives1/3/943/18/94311Documentinformationthatprototypewillmakeavailabletothe"DataWarehouse"and,inturn,toMDS312EnsuretheprototypeisconsistentwiththeVMSsystem313Ensurethehigh-leveloperationalperformancemeasuresareconsistentwithKPIsfromMDS314Identifyandresolvepotentialinconsistenciesbetweentheprototypeandotherinitiatives315MonitorprogressofotherNYNEXinitiativeswithpersonnelrepresentingtheseeffortsPhaseActivity/ActionStepEst.StartEst.CompletionARTHURANDERSENARTHURANDERSEN&CO,SC2WorkplanforPhases2through6Phase1Deliverables3320DetermineSpecificSourcesofDataRequiredandtheMethodofExtraction1/17/942/25/94321Documentdataelementsrequired322CollectdatanecessaryfortheABMprototype-Financialdata-Volumedata(costdriverrelatedinformation)-Activityrelatedinformation323MeetwithMDStodeterminetheirdatasourcesforsimilardataelements324DocumentmethodoftransmittalbetweensourcesystemsandABMprototype325Verifydataelementsandtransmittalmethod(s)withinterfacingsystems'representatives4410PrepareSchematicofABMPrototype(softwareversion)2/28/943/5/94411Identifyallresources(directexpenses)andtheirtotal1993costs412Identifyallactivitiesandactivitymeasurementfactors(units)thatwillbeincorporatedintotheprototype(consistentwithActivityDictionaries)413Identifyallcostobjects(demand)towhichactivitycostswillbedriven414Determinenecessarylinkages(factors)betweentheresource,activityandcostobjectcomponents,usingcostdataandotheractivity-relateddatagatheredfromthefieldvisits415PreparethecompleteprototypeschematicincorporatingthemodelcomponentsidentifiedabovePhaseActivity/ActionStepEst.StartEst.CompletionARTHURANDERSENARTHURANDERSEN&CO,SC3otheractivity-relateddatagatheredfromthefieldvisits415Preparethecompleteprototypeschematicincorporatingthemodelcomponentsidentifiedabove4420ValidateABMPrototypeSchematic1week421ConfirmschematicwithSteeringCommittee422Confirmschematicwithoperationsmanagers423Incorporaterecommendedchangesintoprototypeschematic430BuildPrototype(usingselectedsoftware)2-3weeks4440DevelopReportstobeGeneratedfromtheABMPrototype2-3weeks441Developpreliminaryreportformats442Reviewreportformatswithusers443Documentfinalizedreportformats444Determinehowreportswillbeproducedfromtheprototype,forexample:-DirectlyfromtheABMsoftware,or-Downloadintoalternativereportgeneratin...