December1996HealthcareInformationTechnology1997PlanArthurAndersenBusinessConsulting-1996HealthCareInformationTechnologyPlan-June19961997HCITPlan2EstimatedSizeandGrowthoftheNationalHCITMarket$9.8$11.3$15.3$21.0$17.9$13.0$7.6$8.5$0$5$10$15$20$25199319941995E1996E1997E1998E1999E2000ESource:SheldonDorenfest&Associates,Ltd;LawsonEnterprises,Inc.;andSmithBarneyResearch;excludespayorsystems.9%13%14%15%16%17%17%18%6%10%14%18%2%AnnualGrowth%0%TotalMarket($B)ArthurAndersenBusinessConsulting-1996HealthCareInformationTechnologyPlan-June19961997HCITPlan3WhereWeFitInInformationTechnologyTheHealthCareInformationTechnology(HCIT)servicelinecanbeaslargeasallotherservicelinescombined,whileenablingandsupportingallotherRegionshealthcareservicelines.ItisimportanttohavespecialiststohelpineachofthecurrentorfuturedevelopedservicelinesthatareconnectedtothemainHCITpractice.Thiswillhelpincrossfunctionalknowledgeandinformationsystemscompantancy.ComprehensiveHealthManagementPhysicianHospitalIntegrationStrategicServicesAtRiskContractingBRCSArthurAndersenBusinessConsulting-1996HealthCareInformationTechnologyPlan-June19961997HCITPlan4WhereWeFitInInformationTechnologyHCIT,currentlyhasthreemainmarkets,PhysicianPracticeManagement(PPM),Hospital/IntegratedDeliveryNetwork(H/IDN)andManagedCare.ManagedCareisworkingwithhealthplansandinsurancegroups.ComprehensiveHealthManagementPhysicianHospitalIntegrationStrategicServicesAtRiskContractingBRCSArthurAndersenBusinessConsulting-1996HealthCareInformationTechnologyPlan-June19961997HCITPlan5TargetMarketWeplantoprioritizeourtargetmarketingasfollows:1.HospitalsandIntegratedDeliveryNetworks-Stand-alonehospitalsareonthedeclinebut,forthosewhodosurvive,willneedtorevitalizetheirinformationsystemsintheareasofmanagedcare,clinicalapplications,EDIandnetworking.IntegratedDeliveryNetworks(IDN)combinehospitalswithoneormoreoftheothercategorieslistedbelow.Theselargeorganizationswillinvesttosurviveandgrowandwilldemandtopnotchskillsandcredentialsfromconsultants.SpecifictoIDS’s,wecurrentlydonothaveeither.Therefore,wewillhavetomakeinvestmentintheformofPFA’sand/orstrategichirestogetourfootinthedoor.ArthurAndersenBusinessConsulting-1996HealthCareInformationTechnologyPlan-June19961997HCITPlan6TargetMarketWeplantoprioritizeourtargetmarketingasfollows:2.ManagedCareOrganizations-DuetoourworkwithHealthNewEngland,wewillbewell-positionedtoservicetheseorganizations,however,theindustryisrapidlyconsolidatingresultinginverylargeorganizationswhichwilldemanddeepexperienceandskills.3.PhysicianGroups(PPM)-onlythelargestphysiciangroupswillbewillingtopayforourservices.DuetoourworkwithAetna’sphysiciangroupinitiative,however,wearewell-positionedtoservicetheseorganizations.Thechallengewillbetoidentifybuyersinthesegroups(e.g.emergingMSO’s)astheydevelop.ArthurAndersenBusinessConsulting-1996HealthCareInformationTechnologyPlan-June19961997HCITPlan7WhereWeFitInformationTechnologyBaseDisciplineHCITisgoingtohavedisciplinesthatspantheservicelineofferingsinadditiontohavingproductsandservicesspecifictotechnology.Thediagrambelowdepictsourviewofhowtechnologycanenabletheservicelines.Wewillalsohavepersonswhospecializeandworkwitheachoftheservicelineleaderstoensuretechnologyisbeingutilizedtoofferacompletesolution.PPMH/IDNMgdCareComprehensiveHealthManagementPhysicianHospitalIntegrationStrategicServicesAtRiskContractingBRC...
