BusinessConsultingBusinessConsultingBruceRaleyandDonnaVerretPackageSoftware&BusinessProcessRedesignGeneralHealthSystemSmartStreamImplementationProjectAnIntegratedSolutionBusinessConsulting•ProjectOverview•ProjectApproach/Methodology•LessonsLearned•Questions/DiscussionAgendaBusinessConsulting•Dun&BradstreetSoftware(nowGEACSoftware)SmartStreamClient/ServerSystemsImplementationforlargestHospitalsysteminBatonRouge,Louisiana•ReplacemainframeD&BSoftwarefor:-Financial(Ledger,Payables,Assets)-Purchasing&AccountsPayable-PayrollandHumanResources•LimitedBusinessProcessRedesigntomaximizebenefitsofsoftwareimplementationforminimalcost--perclient’srequest.•ClienthaspriorexperiencewithBusinessProcessRedesign•$1.5MillionEstimatedFees--BusinessProcessRedesignportionestimatedat$130,000(revisedto$155,000-$195,000)•ThreeOffices:Houston(projectmanagement&implementation),Dallas(BPR),NewOrleans(implementation)TheProjectBusinessConsulting•AgingMainframesystemsupportcostshigh,whileUsersnotgettingeverythingtheywant•Supportredesignandprocessimprovementactivitiesalreadyinprogress--streamlineprocessesandeliminatepaperworkbyautomatingworkflowsandapprovals.•SupportcompliancetothePremiercontractSYSTEM-wide(purchasingcooperativeagreementsforsubstantialsavings)•Provideend-userswithimmediateaccesstofinancialdata,makemanagementreportsavailableonamoretimelybasisandprovide“drilldown”fromsummaryinformationbacktooriginalsourcetransactions•NeedsystemthatcangrowandchangewiththecompanyWhyDoThisProject?BusinessConsulting•WrittenfromgroundupasClient/Serversoftware/EasytoLearnandUse(Windows)•EmbeddedWorkflowfacilitatesRedesignofProcesses•User-DefinedAccountingKey(UDAK)•End-UserReportingandGraphicalAnalysisTools•LessCosttoImplement,EasytoconvertfromDBSmainframe•On-lineaccesstoFinancialDatawithDrill-down•EasytoInterfaceintoDBSfromfeedersystems(suchasSMS)•FlexibilitytoAdapt,ChangeandGrowwithGHSWhyChooseDBSSmartStream?BusinessConsulting•ReputationofFirm•PreferredConsultingPartnershipalliancewithDun&Bradstreet,priorimplementationexperienceandlocalreference•CompetitiveBid•Approachtoimplementation:-userinvolvement,teamapproach-focusondeliverablesanddates-flexiblestaffingarrangement•“One-StopShopping”-ProjectManagement-SmartStreamKnowledge-TechnicalSkills-BusinessProcessRedesignExperienceinHealthcareIndustryWhyChooseArthurAndersen?...anintegratedapproachthataddressesstrategy,people,businessprocesses,andtechnologytogethertoachievecosteffective,integratedsolutions.STRATEGYBUSINESSPROCESSESTECHNOLOGYPEOPLEOPERATIONSBusinessConsultingGHSTeamLeaderGHSTeamMemberAALeaderAAConsultantAABPRConsultantCoreFinancialsPurchasing/PayablesPayroll/HRTechnicalSupportDionneViatorEricStetenfeldCherylHelmickKirkThevisKrisWheelerLucyArthurKeithFarrisMichelleTsaoEileenWilcoxMichelleLacourJaniceBarriosKellyBartonLouisChampagneToniSchrimsherMarySarrazinDebbieAustinEliStephens(DBS)JenniArcherK.ThorntonCarmenLizcano-ClarkeShawnUsherSusanBarlowKennyMillerJoelMyrickLindaHernandezKeithFarrisRajRaju(ISIntrastructure)ScottStuartPaulaMeyPaulaMeySteeringCommitteePeggyScott,ChairSponsorCherylMatusickyAAPartnerRobertWestheimerProjectManagersKappieMumphreyBruceRaley(AA)DBSClientServiceManagerLanceShealyProjectAssistantToBeAssignedRamonaLacy(AA)LisaAndersonBPRLeaderProjectTeamOrganizationBusinessConsultingProjectScopeandTimeline...
