RevenueEnhancementKnowledgeShare-AHowardC.Barrett,KathyL.Iversen,JosephP.O'Leary,GailP.Steinel,LauraW.GarrisonAgenda4:00-4:10MarketplacedemandforREservices4:10-4:20OverviewoftheREservicedevelopmentinitiative4:20-4:30REframeworkanddiagnostic4:30-4:40REservices4:40-4:45Marketingandsalessupport4:45-4:50Rolloutplan4:50-5:00Opentimeforquestions,discussion5:00-6:00:REPEATABOVESCHEDULERevenueEnhancementKnowledgeShareSessionAPresenters:HowardC.Barrett,LondonGailP.Steinel,NewYorkGaryM.Zegiestowsky,CharlotteAchievingprofitable,longterm,sustainablerevenuegrowthisthefocusofournewsuiteofRevenueEnhancementservices.Builtonthebackboneofoursuccessfulcustomersatisfactioninitiativeandouremergingstrategypracticesaroundtheglobe,theRevenueEnhancementdiagnosticandsuiteofserviceswillbecoveredduringthispresentation.Theserviceshighlightedinthissessionincludenewproductdevelopment,salesforceeffectivenessandcustomerserviceeffectiveness.Participateinthispresentationtoseethenewtoolsdevelopedtosupportyouinhelpingyourclientsgrowtheirbusinesses./www/wwwroot/www.botuzhiku.cn/worker/runtime/JiuNiaoWork/Fle/18805/009b328d-a205-4abd-b0aa-cee822b8dd2f.doc1996BusinessConsultingWorldwideWorkshopRevenueEnhancementKnowledgeShare-BHowardC.Barrett,KathyL.Iversen,JosephP.O'Leary,GailP.Steinel,LauraW.GarrisonAgenda4:00-4:10MarketplacedemandforREservices4:10-4:20OverviewoftheREservicedevelopmentinitiative4:20-4:30REframeworkanddiagnostic4:30-4:40REservices4:40-4:45Marketingandsalessupport4:45-4:50Rolloutplan4:50-5:00Opentimeforquestions,discussion5:00-6:00:REPEATABOVESCHEDULERevenueEnhancementKnowledgeShareSessionBPresenters:PatrickHofmann,HamburgKathyL.Iversen,CharlotteJosephP.O'Leary,ChicagoAchievingprofitable,longterm,sustainablerevenuegrowthisthefocusofournewsuiteofRevenueEnhancementservices.Builtonthebackboneofoursuccessfulcustomersatisfactioninitiativeandouremergingstrategypracticesaroundtheglobe,theRevenueEnhancementdiagnosticandsuiteofserviceswillbecoveredduringthispresentation.Theserviceshighlightedinthissessionincludeintegratedcustomermanagement,callcentermanagementandstrategicservices.Participateinthispresentationtoseethenewtoolsdevelopedtosupportyouinhelpingyourclientsgrowtheirbusinesses./www/wwwroot/www.botuzhiku.cn/worker/runtime/JiuNiaoWork/Fle/18805/009b328d-a205-4abd-b0aa-cee822b8dd2f.doc1996BusinessConsultingWorldwideWorkshop
