BusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996TheInformationSystemsPlanningCompetencyCenterAResourcefortheAResourcefortheBusinessConsultingPracticeBusinessConsultingPracticeBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996Today’sAgenda◆Welcome/OpeningCommentsWelcome/OpeningComments•SariScheer(Partner-NewYork)SariScheer(Partner-NewYork)◆InnovationsandTrendsinInformationInnovationsandTrendsinInformationTechnologyTechnology•BobEvans(Editor-in-Chief-InformationWeekBobEvans(Editor-in-Chief-InformationWeekMagazine)Magazine)◆MarketingISP’s-EuropeanSuccessStoriesMarketingISP’s-EuropeanSuccessStories•CharlesReekie(Partner-London)CharlesReekie(Partner-London)◆ISPCompetencyCenterPlansfor1997ISPCompetencyCenterPlansfor1997BusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996TechnologyinEurope◆EMEIAisProcess-biasedEMEIAisProcess-biased◆PocketsofITExcellencePocketsofITExcellence◆StrategyistoGrowTechnologyStrategyistoGrowTechnologyBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996ISPasaCatalyst◆NeedsaJointTeamNeedsaJointTeam◆IntroductiontoITforProcessConsultantsIntroductiontoITforProcessConsultants◆EntryPointtoOrganizationEntryPointtoOrganization•WorkwithSeniorManagementWorkwithSeniorManagement•IdentifyprojectsthroughouttheorganizationIdentifyprojectsthroughouttheorganizationBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996ISPinEurope◆ISPPracticesEstablishedin:Italy,ISPPracticesEstablishedin:Italy,Switzerland,Spain,Denmark,UKSwitzerland,Spain,Denmark,UK◆PlanningToDoMorein:France,Germany,PlanningToDoMorein:France,Germany,NetherlandsNetherlandsBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996ISPintheUnitedKingdom◆JobsDoneJobsDone•Apollo,Bryant,Liberty,TaylorWoodrow,LondonApollo,Bryant,Liberty,TaylorWoodrow,LondonElectricity($250,000)Electricity($250,000)◆OpportunitiesOpportunities•Barclays($300,000)Barclays($300,000)•Phoenix($100,000)Phoenix($100,000)•HotelGroup($100,000)HotelGroup($100,000)BusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996WhatHaveWeLearned◆BuildSkills-StartwithSmallerJobsBuildSkills-StartwithSmallerJobs◆LeverageExpertise-InvolveSomebodywithLeverageExpertise-InvolveSomebodywithISPExperienceISPExperience◆EstablishJointTeams-AtLeast50%ofanEstablishJointTeams-AtLeast50%ofanISPisProcessISPisProcessBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996WhatDoestheISPCompetencyCenterHavePlanned?◆EducationandIntegrationEducationandIntegration◆RefiningtheMethodologyRefiningtheMethodology◆SupportingthePracticeSupportingthePractice◆ITBenchmarking/EffectivenessStudyITBenchmarking/EffectivenessStudyBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996WhatHaveWeAccomplished?◆““Jump-start”WorldTourJump-start”WorldTour•Sari/CharlespresentationstoEMEIAofficesSari/CharlespresentationstoEMEIAoffices◆InteractiveWebSiteToolInteractiveWebSiteTool•25QuestionstoEvaluateaCompany’sUseofIT25QuestionstoEvaluateaCompany’sUseofIT◆SupporttothePracticeSupporttothePractice•ProposalsProposals•TrainingTraining•AdhocQueriesAdhocQueriesBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996WhereAreWeFocusedToday?◆IntegrationofthePracticeIntegrationofthePractice•DevelopedITOpportunityIdentificationSectionforDevelopedITOpportunityIdentificationSectionforSystemicAssessmentandSolutionsSchool(withSystemicAssessmentandSolutionsSchool(withJamesSchuchardandRodneySmith)JamesSchuchardandRodneySmith)◆ImprovingourResourcesImprovingourResources•UpdatingourCredentialsUpdatingourCredentials•DevelopingtheITBenchmarking/EffectivenessStudyDevelopingtheITBenchmarking/EffectivenessStudy•AssimilatingContributionsfromthePracticeAssimilatingContributionsfromthePracticeBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996WhatDoWeNeedfromYou?◆IdeasIdeas•WhatsupportwouldyoulikefromtheISPWhatsupportwouldyoulikefromtheISPCompetencyCenter?CompetencyCenter?•Wheredoweneedtoimprove?Wheredoweneedtoimprove?◆InformationInformation•CredentialsfromISPworkCredentialsfromISPwork•Deliverables/ProposalsDeliverables/Proposals•ISPOpportunitiesandSoldWorkISPOpportunitiesandSoldWorkBusinessConsultingWorldwideWorkshop-December1996BusinessConsultingWorldwideWorkshop-December1996Contacts◆SariM.Scheer(Notes)SariM.Scheer(Notes)•728-4463(network)728-4463(network)◆CharlesReekieCharlesReekie•794-2902794-2902◆ThomasW.SmithThomasW.Smith•728-4744728-4744