19961998200020022004BusinessConsultingChangeEnablementCompetencyCenterKnowledgeShareBreakoutSessionDecember11,1996ChangeEnablementforthe21stChangeEnablementforthe21stCenturyCentury2ChangeEnablement◆BuildawarenessoftheChangeEnablementFramework◆PresentChangeEnablementProcess◆Sharesuccessfulchangeenablementexperiences◆IntroduceyoutothetoolsthatarecurrentlyavailableKnowledgeShareBreakoutKnowledgeShareBreakoutObjectivesObjectives3ChangeEnablement9%32%1234%324%41995BCWorld-wideWorkshop1995BCWorld-wideWorkshopForyourlocalBCpracticetoday,thesinglemostimportantcorecompetencyyouneedtobuildinyourpeopleis:1.Measurement3.ChangeEnablement2.Systemsthinking4.Technicalimplementation4ChangeEnablementBCCompetency&ServiceDevelopmentBCCompetency&ServiceDevelopmentModelModelCore(LevelI)CompetencyCenters:Core(LevelI)CompetencyCenters:Performclient-appliedresearchtodeveloptoolandPerformclient-appliedresearchtodeveloptoolandknowledge“buildingblocks”;Driveinclusionintoservices,knowledge“buildingblocks”;Driveinclusionintoservices,asappropriate;Captureandintegrateknowledgeofasappropriate;CaptureandintegrateknowledgeofapplicationsfromservicesapplicationsfromservicesInitiatives(LevelII)CompetencyCenters:Develop,test,andinitiateroll-outofneworsignificantlyreformulatedBCservicesService-Related(LevelIII)CompetencyCenters:Develop,driveandmaintainBC'scoreservices5ChangeEnablementLevel1CCs:BCCoreLevel1CCs:BCCoreCompetenciesCompetenciesInformationandMeasurementChangeEnablementTechnicalImplementationSystemicThinkingLevelOneCompetencyCentersrepresentacommonskillsetwithinacontextualknowledgebaserelevanttoBusinessConsulting.Theseknowledge,skills,andtoolsarethefundamentalbuildingblocksofBC’sservices.6ChangeEnablementCompetencyCenterActivitiesToDateCompetencyCenterActivitiesToDate➨Oureffortstodatehavefocusedprimarilyon:.➨ToensuretherelevanceofcompetencycenteroutcomestoourBCglobalneeds,practitionersfromaroundtheworldwereinvolvedinallchangeenablementinitiativestodate.➨WehavebuiltupontheworkofpriorBCefforts,includingtheimplementationandorganizationallearninginitiatives.◆DefiningtheconceptualfoundationandprinciplesofourBusinessConsultingPracticechangeenablementapproach.◆DefiningthechangeenablementprocessandactivitiesweneedtoincorporateintoourBCconsultingprocess.◆Identifying,gatheringandsummarizingthebesttoolsandresourcescurrentlyusedbyourpractitionersinthefield.◆Identifying,gatheringandsummarizingrelevantclientengagementinformationandchangeenablementcredentials7ChangeEnablementChangeEnablement-AvailableChangeEnablement-AvailableInformationInformationAvailableChangeEnablementinformationandresourcesareincludedinAAOn-Line,underBusinessConsulting/Resources/CC-ChangeEnablement.Availableinformationincludes:GeneralInformation-CompetencyCenterBackground-Training&Seminars-Regional/LocalOfficeActivitiesChangeEnablementFramework-ChangeEnablementModel&ProcessChangeEnablementTools-SummaryofAvailableTools-FutureState-ProcessPlanning&Facilitationcontinued...8ChangeEnablementChangeEnablementTools(cont.)-Communication-PerformanceManagement-CultureCapacity-LeadershipCapacity-Individual&TeamCapacityCredentials&Resources-Presentations-EngagementInformation-CaseStudies-Bibliography&Book/ArticleSummaries-BestPractices-CompetitiveIntelligenceChangeEnablement-AvailableChangeEnablement-AvailableInformationInformation9ChangeE...
