Methodology:PackagedSoftwareImplementationOverviewThePackagedSystemsImplementation(PSI)methodologylaystheframeworkforimplementingapackagedsoftwaresystem.ThesystemcouldhavebeenselectedthrougheffortsconducteddirectlybytheclientorasaresultofapriorAndersenengagementwhichutilizedthePackagedSystemsSelectionmethodology.Ineithercase,movingforwardwiththeimplementationeffortshouldbetheresultofaconsensusopinionamongclientpersonnel.ThekeyperformancephasesoccurringinaPSIinclude:Design,Development,Testing,andRoll-out.TheoverallobjectivesofaPSIprojectareto:-Assisttheclientinimplementingtheselectedsoftwarepackage-Assistinformulatingoperations,redefiningprocessesanddefiningadministrativepoliciesandproceduresrelatedtopackageoperations-Assisttheclientinmanagingexpectations,workloadsandchangesduringimplementation-Trainclientpersonnelintheuseofthepackage,newprocesses,andprocedures-IdentifyopportunitiesforCustomSystemsDevelopmentandImplementationThePSImethodologyinterfaceswithCustomSystemsDevelopmentiftheclient’sfullsystemsolutionincludessignificantcustomizationofthepackagedsoftwareorifsystemsinterfacingwiththepackagedsoftwarearebeingdeveloped.Inthesesituations,theprojectteamshouldworkcloselywiththeCustomSystemsDevelopmentteamandintegratetheirapproachandmethodologies.TheProjectManagementphaseoccursthroughoutthePSI.ThisincludesProjectMobilization,ManageScopeandResources,andFinalizeandApprove.Questions1.Howdoyoubalancethecost,qualityandscheduleofimplementingnewsystemsandtechnologywithneedsandavailableresources?2.Whatnewproductsandservicesortechnologicalinnovationstoexistingproductsandservicesareunderdevelopmentorplannedinresponsetopresentoranticipatedcustomerneeds?3.Whatcanthecompanydotostreamlinethedevelopmentprocessforbringingnewproductsandservices?Methodology:PackagedSoftwareImplementation14.Whatconcernsarethereabouttheavailabilityofskilledworkersforthisengagement?5.Whatarethekeyexpectationsoftopmanagementforthisengagement?6.Whoarethekeyleadersofthecompany?Whatsignificantchangeshaverecentlytakenplaceintheleadership?Hints-Understandingthekeycontributingfactorsforemployeemotivationcanhelpusassessemployees’willingnesstocooperateandperformqualitywork.-Clarifyourapproachtohand-holdingduringimplementationandpost-conversionactivities.Issues-Howwouldyouassessthebusinessknowledge,managementskillsandtechnicalskillsofkeymanagementpersonnelandkeyemployeegroups?Whatarethesignificantconcerns?-Non-availabilityoflocalsupportforimplementation,support,andmaintenanceoftheselectedpackagemaybeamajorcauseforconcernforasuccessfulengagement.-Modifyingthepackagetosuittheclient’srequirementsmaynotbefeasibleduetoreasonsbeyondourcontrol,e.g.,sourcecodemaynotbeavailable,proprietarylanguage,etc.Howdowehandlesuchcases?-Proprietarysysteminstallationsmaygivetheclientveryrestrictedchoicesformaintenanceandsupport.Methodology:PackagedSoftwareImplementation2Phase1:ProjectManagementOverviewTheProjectManagementPhasecomprisestheadministrativeandfacilitationstepsandtasksperformedtosupporttheproject.ThepurposeofthisPhaseistoorganizeandinitiatetheengagement,managetheimplementationprojectandbringtheprojecttoclosure.ThesestepsandtasksaretypicallydirectedbytheAAprojectmanager.Objectives:-Enableprojectsuccess-Meetclientneeds-Facilitate:-ProjectAdministration-ProjectDocumentation-ProjectCommunicationQuestions1.Hastheclient’sexpectati...
