"CUSTOMER"的相关文档 - 文档中心

标签“CUSTOMER”的相关文档，共10条

BPO- CUSTOMER Assessment Generic.ppt
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDJuly2003CUSTOMERAssessmentFinanceandAccounting(FA)BusinessProcessOutsourcing(BPO)2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreduct...
2025-05-0777403 KB39
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FAB - CUSTOMER Assessment v11.ppt
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune11,2003CUSTOMERAssessment2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreductionsandimprovedefficiency,therewouldbeopportunity...
2025-05-07981.35 MB29
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FAB - CUSTOMER Assessment v11.ppt
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune11,2003CUSTOMERAssessment2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreductionsandimprovedefficiency,therewouldbeopportunity...
2025-05-071441.34 MB12
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A5. Product Strategy - CUSTOMER Interviews - E.ppt
A5-1StrictlyConfidentialA1.IndustryAttractivenessAnalysisA2.OperatorSWOTAnalysisA3.CPPvs.MPPChargingRegimeA4.ProductStrategy–VerticalSolutionsA5.ProductStrategy–CUSTOMERInterviewsA6.MarketAnalysis–byIndustryA7.MarketAnalysis–byGeographyA8.MarketSurveyReportAppendixAppendixA5-2StrictlyConfidential证券–广发证券证券–广发证券Source:In-depthInterview“增值服务使用得少，主要是用短信，例如电邮的...
2025-05-0599163 KB27
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A5. Product Strategy - CUSTOMER Interviews - C.ppt
A5-1绝密附录附录A1.行业吸引力分析A2.运营商SWOT分析A3.单向收费与双向收费分析A4.产品战略–垂直解决方案A5.产品战略–客户访谈A6.市场分析–地区分析A7.市场分析–行业分析A8.市场调查报告A5-2绝密证券–广发证券证券–广发证券Source:In-depthInterview“增值服务使用得少，主要是用短信，例如电邮的短信提醒（短信中应有电邮的标题）”“增值服务使用得少，主要是用短信，例如电邮的短信提醒（短信中应有电邮的标题）”“...
2025-05-05159167 KB31
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maximize CUSTOMER value-rb.PDF
BarcelonaBeijingBerlinBrusselsBucharestBudapestBuenosAiresDetroitDüsseldorfFrankfurtHamburgKievLisbonLondonMadridMilanMoscowMunichNewYorkParisPragueRigaRomeSanFranciscoSãoPauloShanghaiStuttgartTokyoViennaWarsawZurichwww.rolandberger.com©RolandBergerStrategyConsultants,USA01/2002,allrightsreservedMaximizingCUSTOMERValueAStrategicPerspectiveonCRMMaximizingCUSTOMERValueAStrategicPerspectiveonCR...
2025-05-05144194.09 KB21
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CUSTOMER Driven Business Systems.ppt
CUSTOMERDrivenBusinessSystemsBasicMaterialsConferenceinRomeBuildingsustainablecompetitiveadvantageinbasicmaterialsApril29–30,20022020429Ac-RomePresAnm-ZXK739GOTNewemphasisonleanbasedonrecentclientdevelopmentand“LeanIandII”knowledgebuildingefforts•ThematerialaspiretobeinspirationalratherthandescriptiveinordertoexcitethetopmanagementofbasicmaterialscompaniesaboutlaunchingCUSTOMERdrivenimprove...
2025-05-05104772.5 KB47
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Creating Value Through CUSTOMER Driven Lean Operations in Steel and Metals Industries.ppt
BS/011205/SH-WS(2000)CONFIDENTIALCreatingValueThroughCUSTOMERDrivenLeanOperationsinSteelandMetalsIndustriesDecember,2001Thisreportissolelyfortheuseofclientpersonnel.Nopartofitmaybecirculated,quoted,orreproducedfordistributionoutsidetheclientorganizationwithoutpriorwrittenapprovalfromMcKinseyCompany.ThismaterialwasusedbyMcKinseyCompanyduringanoralpresentation;itisnotacompleterecordofthediscussio...
2025-05-05531.4 MB13
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III.7 CUSTOMER satisfaction survey.doc
客户满意度调查问卷一般资讯――由大客户经理填写大客户经理姓名：客户/客户群编码：客户名称：评估期（年）：客户地址：由评估人填写评估人姓名：签名：日期（年/月/日）：________/___/___I.根据您在上述时期与大客户经理的直接接触和您的观察，请使用下列问题和4分制对客户经理进行评估：0=缺乏资料进行评估；1=不满意；2=满意；3=好；4=杰出大客户经理表现出的特点和技能打分(0-4)评论、观察和举例1.大客户经理对我们的行业...
2025-05-0519759 KB40
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Bank CUSTOMER SATISFACTION.ppt
项目草案项目草案20022002中国市场调研部普华永道银行客户忠诚及市场潜力客户满意及市场潜力随着中国加入WTO和外国银行进入国内金融市场,中国的银行市场的竞争已经日趋激烈在激烈的竞争中,保护现有的客户至关重要.这需要长期不断地对自己的客户满意度进行调研分析,及早发现问题并加以改进银行现有的客户对银行的满意度直接影响客户的忠诚度,从而影响银行的业务发展趋势和竞争能力意义2客户满意及市场潜力3目标•以银行的最...
2025-05-0553120 KB21
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