DataCentreCLTFCCFCCTotalFCEFCETotalFCWFCWTotalFCCFCCTotalFCEFCETotalFCWFCWTotalActivityCoActivityNameGCGRGTPGRGTPGCGRGTPGCGRGTPGRGTPGCGRGTP1.1MaintainA/RandA/Pfinancialintegrity6,507,4546,507,454136,226136,2266,507,454136,2261.1.1BalancereviewAR/APdataintegrity173,861173,86124,99824,998173,86124,9981.1.2HandleAP/ARdatareconciliation/resolution560,814560,81425,78425,784560,81425,7841.1.3ProvideA...
NewProcessNumberNewProcessDescriptionNewProductNumberNewProductDescriptionNewActivityNumberNewActivityDescriptionNewProductDriverNameNewActivityDriverNameStatus1CardFinancialCapture1.1MaintainA/RandA/Pfinancialintegrity1.1.1BalancereviewAR/APdataintegritytot#hrs(AR/APFI)#hrs(AR/APbalrev)Active1CardFinancialCapture1.1MaintainA/RandA/Pfinancialintegrity1.1.2tot#hrs(AR/APFI)#hrs(AR/APrecon)Active1...
NewProcessNumberNewProcessDescriptionNewProductNumberNewProductDescriptionNewActivityNumberNewActivityDescriptionNewProductDriverNameNewActivityDriverNameStatus1CardFinancialCapture1.1MaintainA/RandA/Pfinancialintegrity1.1.1BalancereviewAR/APdataintegritytot#hrs(AR/APFI)#hrs(AR/APbalrev)Active1CardFinancialCapture1.1MaintainA/RandA/Pfinancialintegrity1.1.2tot#hrs(AR/APFI)#hrs(AR/APrecon)Active1...
AXPControllership–ExpenseBaseHeadCountTrendsOct21,2002221.95.24.3235.25.64.6245.45.8264200210220230240250260270$MM1999200020012002YearBaseRestatement1Restatement2ReductioninControllershipExpenses41.9MM0.8MMReductioninRestatedComponentGrossReduction43MMAXPControllershipExpensesAXPControllershipExpenses16%Reductionincostbaseoverlast4years.(from$264MMin1999to$221.9MMin2002).$1MMreducedoninwar...
UNIT:2003BudgetFCWestFCCentralFCEastOtherTotalEXPENSESRegularPayroll32,36815,7584,94464,879117,949TemporaryPayroll431400-1,4102,242OvertimePayroll294101-415810IncentiveBonusProvision2,8731,6131,2107,28112,977PayrollCostsBenefits8,8283,5932,89321,16436,478OutsideTemporaryAssist40--647687OutsideDPContractors2--5,5985,600EmployeeEducation38032628321,540SalariesBenefits45,21721,7929,049102,226178,2...
f3443118-fc5b-4143-9242-4cfb0403eb01.xlsPage1PEOPLESOFTR476DATAPULL-SOURCE:JulieBBriguglio<julie.b.briguglio@aexp.com>IDNameCity2022863England,RodneyW000100073Minneapolis2029013Schnell,BrettR000100073Minneapolis2020096Lohmann,JuddK000100073Minneapolis2022821Anshus,LoriJ000100073Minneapolis2000241Lueck,ShirleyJ000100073Minneapolis2008727Sturgis,RichardE000100073Minneapolis2040028Davis,AnitraD000...
UNIT:GTPCostCentreLocationActivityEXPENSESRegularPayroll39,958TemporaryPayroll1,462OvertimePayroll283IncentiveBonusProvision2,819PayrollCostsBenefits11,354OutsideTemporaryAssist40OutsideDPContractors(0)EmployeeEducation222SalariesBenefits56,139DataProcessing2,987OccupancyOtherEquipment5,767PrintingStationery1,109TelephoneCommunication1,227PostageDistribution845TaxesOtherthanIncome213LegalAuditP...
GlobalTransactionProcessingDECEMBER2002DECEMBER2002DECEMBER2002MTHVARIANCEDECEMBER2002B/(W)Y/EACTUALFORECASTB/(W)ForecastFORECASTForecastBand70+00000Band6022020Band5011010Band459101101Band4027270270Band3510210421042Band30421401(20)401(20)Band285916051460514Band253403692936929Band20andbelow75(2)5(2)TotalFTE1,5001,524241,52424TotalTemps5417(37)17(37)TotalHeadcount:1,5541,541(13)1,541(13)ExternalC...
SumofActYTDLevel2Level3PARENTRLNAMEGlobalAccountReconciliationsGlobalAccountReconciliations-EastDataProcessingLegal,AuditProfessionalFeesOccupancyOtherEquipmentOtherOperatingExpensesPostageDistributionPrintingStationerySalariesBenefitsTelephoneCommunicationTotalServiceFeesInTravelEntertainmentGlobalAccountReconciliations-EastTotalGlobalAccountReconciliationsTotalGlobalAccountingGlobalAccounting...
05/07/202509:08:0955dae5ea-1625-4cf4-8c40-c990d2b10f69.xlsReconciliation$millionsSBTotalOpexSvcsFeesTotalFTEFCEast$7,682$5,943$3,615$17,241825FCWest$41,338$9,055$12,454$62,847640FCCentral$19,858$8,088$3,391$31,337408$68,878$23,086$19,461$111,4251,873OtherController$82,574$47,331$21,793$151,6991,122TotalController2002Actual$151,452$70,417$41,254$263,1242,995FCEast$9,049$9,162$2,900$21,112886FCWe...
GlobalControllerResourceAssessmentSummaryv5+7Forecastfce40ebd-3b92-41d5-89e9-697719bf0861.xlsGLOBALCONTROLLERRESOURCEASSESSMENT-SEPT02ProcessBudget$000sStaffCountTransactionProcessingEMEAExcRestatements2,93542Canada87222LAC3,76875JAPA3,28098Total10,855237ReportingEMEAExcRestatements2,41735Canada5323LAC64210JAPA1,15336Total4,74384ControllershipEMEAExcRestatements2,35624Canada4146LAC3,22831JAPA4,...
FinanceatitsBestDRAFTFABPORecommendationInternalCGEYDeliverableJuly15,20032DRAFTExecutiveSummaryHypothesisAXPhasutilizedsharedservices,processreengineeringandleveragedlowcostlabormarketswhichmayprovideanopportunitytogeneraterevenue(AXPreferstoitas“insourcing”)AmarketexistsforcompaniessuchasAXPandotherbusinesspartnerstoleveragetheircapabilitiestocapitalizeonthisopportunityInitialResultAc...
DRAFTOverallRating05/07/202509:07:52ProcessCostEfficiencyProcessOverallRatingWeighting20%20%60%11stQuartile4442ndQuartile33323rdQuartile2224thQuartile11134DEEPDIVEPROCESSESVendorsPayable3222TEV3233Payroll1121Reconciliations3322FixedAssets2111DEEPDIVEPROCESSESGeneralNotes-6/25/03(internal)CardBalancedFiles2232GLAccounting3122TravelBackOffice2122Remittances3423Disbursements3312AssetMgmnt0Informat...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune11,2003CustomerAssessment2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreductionsandimprovedefficiency,therewouldbeopportunity...
ControlComplianceJanMeyersServiceDeliveryLeaderFC-WGlobalPaymentsx6711May,2003ChrisMerazTeamLeaderQualityControlx5063PatGodlewskiTeresaJohnsonTanithMooreOpenJackieGreivisTeamLeaderTECompliancex5228StormyBrooksStefaniFawksNatalieHartTracyJohnsonTammyNoyesDeborahNunemakerMiguelSerpasSherryWassonTonetteZugg(TEV)PaymentsSpecialHandlingJanMeyersServiceDeliveryLeaderx6711May,2003ShirleyEvansTeamLeade...
May,2003[TEV]FABQuestionnaire-ProcessProprietaryConfidentialFAB–ProcessQuestionnaireINSTRUCTIONSThistemplateindicatesthetypesofinformationthatwewouldliketocollect.Ifthedataexistsinanotherformatpleasefeelfreetosendattachmentsandclearlyindicatetherelatedsection.OurfocusiscontentandNOTformatThenatureofthisdatacollectiontemplateisthatitisbestcompletedbytheprocessownersItisimportant,toanswerall...
FABProject-FollowUptoQuestionnairesandInformationReceivedfromAMEX1IDSourceFileTypeQuestionFC(E)1Metric2Process3Process4Process5ProcessIamnotsurewhatyouwant?6NAProcessAreTEVpapersubmissionsinFC-Erejectedbylineitemorinbulk?7NAProcess8NAProcess10NaTechnology11NATechnology12CostsTEVQuestionnairepg10Q.6PleaseprovidetheannualnumberofTEVsprocessedinFC-W(manualandelectronic)for2002and2003.Ifpossible,co...
NovDec02TOTALEXTRAPULATEDFOR2002CPCWESTCycle636,37834,40670,784424,704Cycle5AEFA3,1753,6776,85241,112Cycle5TRS10,27613,03023,306139,836--EMEA21,27021,06342,333253,998--TOTALCPCFORNov/Dec0271,09972,176143,275859,650--REJECTS----WEST--Cycle643742Cycle5AEFA6468132792Cycle5TRS551060--EMEA3384587964,776--TOTALCPCFORNov/Dec024115349455,670----ProcessOutwardQueriesRejectsNov02Dec02
ProcessOutwardQueriesRejectsNov02Dec02Totalfor2mt2002estimateJan03Feb03Mar03Apr03Totalfor4mt2003projectionsQueries7,2209,24816,46898,80813,2254,95918,18454,552Rejects2,0752,3304,40526,4306,9141,6798,59325,779NoPays5069721,4788,868CPCRejects4115349455,6703012903975292,0014,802TotalReject10,21213,08423,296139,77630129020,5367,16728,77885,133TotalnumberofpaymentsInvoices+CBR+Reissues+Voids+BT+prep...
AXPControllership20035+7ForecastUSD$000sUNIT:TEVTEAM043-650JunForecastJulForecastAugForecastSepForecastOctForecastNovForecastDecForecastJun-DecFinalTEVEXPENSESRegularPayroll92,288102,52299,829104,946110,06394,712110,063714,4241,224,726639,72671%514,953ActualcostwithSBgrossedupTemporaryPayroll1,5001,5001,5001,5001,5001,5001,50010,50018,000-0%-CostCenter706-043-650OvertimePayroll----------0%-FTEI...