DRAFTVolDataSources05/07/202509:06:51TEVVolumeDataSourcesAmexVolumeData:AvinashMehra,JanMeyersMetricNameNameofpersonwhosuppliedmetric2003Amount2002AmountSourceFilenameNotesFCEastFCWestFCCentralTotalFCEastFCWestFCCentralTotalManualTEV62,87816,581-79,45973,10058,370-131,470ElectronicTEV-165,816-165,816-124,350-124,350TotalFCW-JanMeyers,FCE-AvinashMehra62,878182,397-245,27573,100182,720-255,820FCE...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:Sources:ExtractfromIOMA’s2003APDepartmentBenchmarksandAnalysis2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:Sources:ExtractfromIOMA’s2003APDepartmentBenchmarksandAnalysis3DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:Sources:ExtractfromIOMA’s2003APDepartmentBenchmarksandAnalysis4DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:Sources:ExtractfromIOMA’s2003APDepartmentBenchmarksandAnalysis5DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTEV:Sources:ExtractfromIOMA’s2003APDepartmentBenchmarksandAnalysis
May,2003GlobalTravelBackOfficeFABQuestionnaire-ProcessProprietaryConfidentialFAB–ProcessQuestionnaireINSTRUCTIONSThistemplateindicatesthetypesofinformationthatwewouldliketocollect.Ifthedataexistsinanotherformatpleasefeelfreetosendattachmentsandclearlyindicatetherelatedsection.OurfocusiscontentandNOTformatThenatureofthisdatacollectiontemplateisthatitisbestcompletedbytheprocessownersItisimpo...
2003Budget($000s)EXPENSESRegularPayrollTemporaryPayrollOvertimePayrollIncentiveBonusProvisionPayrollCostsBenefitsOutsideTemporaryAssistOutsideDPContractorsEmployeeEducationSalariesBenefitsDataProcessingOccupancyOtherEquipmentPrintingStationeryTelephoneCommunicationPostageDistributionTaxesOtherthanIncomeLegalAuditProfFeesTravelEntertainmentCreditCollectionOtherOperatingExpenseOpexbeforeServiceFe...
Level2Level3LUCCGEOCOMBOActYTDTravelFinancialCapture-AmericasTravelFinancialCapture-Americas-West706076651143300070608565177000070608565344100070608565451700070608565663500070608565763200070608565995600070608965019610007065346504419000TravelFinancialCapture-Americas-W11764000TravelFinancialCapture-AmericasTotal11764000TravelFinancialCapture-EMEAJAPATravelFinancialCapture-EMEAJAPA-Central5060105...
May,2003VendorsPayableFABQuestionnaire-ProcessProprietaryConfidentialFAB–ProcessQuestionnaireINSTRUCTIONSThistemplateindicatesthetypesofinformationthatwewouldliketocollect.Ifthedataexistsinanotherformatpleasefeelfreetosendattachmentsandclearlyindicatetherelatedsection.OurfocusiscontentandNOTformatThenatureofthisdatacollectiontemplateisthatitisbestcompletedbytheprocessownersItisimportant,to...
22DaysinaMonth8hourworkdayscostingapproachforclientresources(65%vs.100%utilization)90%CGEYUtilization65%ClientUtilizationClientrateCGEYRateGlobalassumptions,bluevs.greenHoursreconciliation2002OfferwithAdjustments$35,000,000InitialTotalOffer-$6,000,0002002Spend(CGEYandAMEXLabor)$29,000,000Adjusted2002Offer$750,000ConsolidationTool-$6,000,000AEFAManagementReporting-$5,500,000AEBManagementReportin...
AMEXApplicationManagement-LegacyLevelT1T2M1-M12Y1Y2Have166FTEsupportingallApps42FTEssupportin-scopeAppsOnsiteC00000xFTEswillbeeliminatedafterretiringAppsSC3131000M11000SM00000DoesthisrepresentallApps,in-scopeAppsorwhat?Total3232000OffshoreC9924288288SC0016192192M0011212SM0.50.50.2533Total9.59.541.25495495Total41.541.541.25495495AMEXApplicationManagement-OracleLevelB1B2B3M1-M12Y1Y2OnsiteC000000S...
EPAW2.23.xls/Instructions05/07/20251Version:2.50ENGAGEMENTPRICINGANALYSISWORKBENCHReleaseDate:20-Mar-03ICINSTRUCTIONSScreenInstructions/KeyPointsPlanning–GeneralPlanning–ProjectPlanIntroductionTheEngagementPlanningandAnalysisWorkbenchhastwokeyfunctions.Thefirstistopriceanengagementbasedonresourcecostrates,hoursandestimatedexpenses,andthesecondistore-budgetanengagementbasedonactualrevenuetodat...
QuickReferenceGuideForcompleteinstructionsandtips,refertothefullOracleEstimatingTemplateUsersGuideRel1a(.doc)OverviewDocumentchangestothebasetemplateinColumnAofeachtab,onthelinecorrespondingtothechange.Thefieldsinthetemplatearecolorcodedforyourconvenience.Thecolorschemeisasfollows:Thefollowingstepswalkyouthroughhowtousetheestimatingtemplate:b.Ifcustomrolesaregoingtobecreated,addthemtoeachareasu...
CURRENTVERSIONNAResourceBaseCost(perEPAW):$2,838,973OverheadMarkup(@42%)$1,192,369BeachFactor@20%$567,79520%FullyLoadedNAResourceCost$4,599,136NewDelhiResources$2,667,270HardwareSoftware$4,000,000TE@27%$1,500,00027%TotalERPInvestmentCost$12,766,406IncreaseinERPcostsfromPreviousVer$3,300,803PreviousVersionNAResourceBaseCost(perEPAW):$1,771,308OverheadMarkup(@42%)$743,949BeachFactor@20%$354,26220...
CURRENTSTATECOSTSANDFTERegularPayrollTemporaryPayrollBenefitsTotalSalariesBenefitsDataProcessingOccupancyEquipmentTelephoneCommunicationTEOtherOtherOperatingCostsDirectOperatingCostTechnologySvcFeeDirectCostplusTechSvcFeesFCOverheadOtherFCOverheadOtherSvcFeesTotalIndirectCostsTotalCostsFTESBANDFTEBYLOCATIONGlobalAcountingTEVFixedAssetsReconciliationsVendorsPayablePayrollDisbursementsRemittances...
IDProcessTypeV-2BVendorsPayableProcessSpecificTEV-2BProcessSpecificG-1BGLAccountingProcessSpecificRec-2BReconciliationERPPortfolioP-4BPayrollERPPortfolioOPTION1:OPTION2:InititativedescriptionEstimatedSaveImplementPurchasetoPay$13,000,000ImplementConcurExpense(XMS)CompanyWide$1,022,143SimplifyTheAllocationScheme$1,228,000AutomaticInterfaceReconciliationBetweenGL,SubGLsandFeederSystems$707,779$45...
AXPControllorshipYear-Over-YearExpenseBaseYear1Year2Year3Year4Year5Year6Year7Year8Year9Year10$inmillions19992000200120022003200420052006200720082009201020112012TotalBaseFAB50.948.046.545.042.040.038.037.537.036.5421.4TravelBackOfficeProcess24.224.224.224.224.224.224.224.224.224.2242.0AdjustedFABExpenseBase75.172.270.769.266.264.262.261.761.260.7663.4CardBalancedFilesProcess3.23.23.23.23.23.23.2...
AXPUnitBenchmarksMerrillLynchSyngentaBrucePower90th%75th%AverageMedian2002Revenue($)23,800,000,00028,300,000,0006,200,000,000680,000,000Totalemployees75,50050,90022,8003,000VendorPayable1,527,724#ofinvoices1,362,435795,95743,64913,170annual#ofinvoicesprocessedperFTE36,34126,48336,34136,34126,483FTEper$1Bofrevenue11.0215.0815.0815.0815.08TotalFTEsforA/P426.7693.5010.25TE245,275#ofstatements165,3...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDSummaryofinformationrequestedin“Questionnaires”ProcessQuestionnaireTechnicalQuestionnaireGMQuestionnaireAudience:AppropriateProcessOwnersAppropriateAETOwnersFCGeneralManagerTypesofinformationrequestedinquestionnaire:•Financialdata(budget,fcst,actual)•Organizationalcharts•Processmapswithassociatedsystems•ABCinvoices•Processstrengthsandweaknesses•Metr...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune,2003BPOSurveyofAccountExecutives2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreductionsandimprovedefficiency,therewouldbeopp...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABMay29,2003MarketSizing2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDTheglobalFABPOmarketsizefor2003accordingtoGartnerandIDCisabout$34billionCGEYbottom-upanalysissizesthemarketatabout$22billionFAoutsourcingisamongthefastestgrowingsegmentswithinprofessionalservices,witha13%CAGRfortheperiod2000-2005,comparedto6%forITservicesResearchindicatesthatsmallandmedi...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune16,2003MarketAttractiveness2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFAisarelativelynewmarketwhichissizedat$28billiongloballyandisprojectedtogrowat13%forthenextfewyearsManylargeandsmallcompaniesaroundtheworldareexpressingstronginterestinFAoutsourcing,notjusttocutcosts,butmoreimportantlytodrivebusinesstransformationLong-termcontractswithrecurringrev...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune18,2003DetailedCompetitiveAssessment–DRAFTv22DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFAoutsourcingisacrowdedmarketplace,withservicesofferedbyITandtraditionalconsultingcompanies,pureBPOplayers,andcompanieswithlargesharedservicecentersinlowcostlocationsCurrentlythemarketisstillhighlyfragmented,andnoclearmarketleaderhasyetemergedContinuedmarketentry...