Web-EnabledSystemsNewHireReportingEnumerationVerificationSystemSupportCheckPrintingandDistributionUnemploymentCompensationManagementBenefitsAdministrationTemp./Perm.PayrollDepartmentStaffingTimeAttendanceSystemsLocalIncomeTaxFilingPayrollOutsourcingServicesPayrollTaxFilingServicesOutsourcingOptionsBuyer’sGuideOutsourcingOptionsBuyer’sGuide•APA’S2002OutsourcingOPTIONSBUYER’SGUIDE•MMMMAutom...
DiscussionmaterialonthecurrentstateofJapaneseITOutsourcingmarket2002年10月30日(水)キャップジェミニ・アーンストヤング©2002CapGeminiErnstYoung-Allrightreserved-2-0%20%40%60%80%100%Outsourcingrevenuesforthetop100JapaneseOutsourcingcompaniesbetween2000-2002Others3.63.64Facilitymanagement17.518.520.7Construction/Development/Design/Logistics404.6423.7455.9GM/Accounting/Finance53.760.166.8HR/Fringe...
アウトソーシング市場調査ClassificationServiceMenuSales/MarketingHR/BenefitsFacilityManagementMarketGrowthTrendYear2000200120022003Classification20,39029,57041,45059,100-145.0%140.2%142.6%Sales/Marketing6,2107,3108,79010,990-117.7%120.2%125.0%HR/Benefits10,79013,37022,39032,620-123.9%167.5%145.7%1,9302,1502,3902,670-111.4%111.2%111.7%12,14012,71013,68015,040-104.7%107.6%109.9%FacilityManagement3...
1Copyright2003NelsonHallhelen.salmon@nelson-hall.comConfidential1TARGETINGFINANCEACCOUNTINGOutsourcingNelsonHallBPOOutsourcingSubscriptionService,Q120032Copyright2003NelsonHallhelen.salmon@nelson-hall.comContents•ChangingShapeofFinanceAccountingOutsourcing•MarketSizeandGrowth•CustomerRequirements•VendorCapabilityandPositioning•ChallengesandSuccessFactors3Copyright2003NelsonHallhelen....
23DeloitteResearch–InsideOutsourcingADeloitteResearchOutsourcingStudyThewhat,who,andhowofOutsourcingIT-intensiveprocessesINSIDEOutsourcingDeloitteResearchWhat?Who?How?WhenitcomestoOutsourcingIT-intensiveprocesses—oranythingelseforthatmatter—thesearethethreequestions,inorder,thatcount.Thismonographdescribesaframeworkwecall“ValueChainDynamics”thatanswersthesequestionsinarigorous,practicalway...
CGEYOutsourcingChiefTargetsEDSClients.707words10April2003ComputerWireNewsEnglish(c)2003ComputerWire.Nottobereproducedinwholeorinpartwithoutwrittenpermission.EuropeslargestindigenousITservicesproviderCapGeminiErnstYoungisaimingforstronggrowthinitsOutsourcingoperationbydramaticallybuildingitsoffshorearm,targetingnewbusinessinapplicationsmanagementandBPO,andtargetingtheclientsofrivalEDSCorp.Hubert...
BPODiscussionFocusFebruary2003OutsourcingCapabilities2TopicsforToday’sDiscussion:TopicsforToday’sDiscussion:Overviewof“BPO”andSharedServiceatCGEY.-Capabilities.-SampleProjects.-ClientSuccessStories.CaseExample–“WorkFlowTools”inFinanceSharedServices.QuickGuide–“Off-ShoreBPO”Locations.CGEYCenterProfile:SouthChina.3CGEY’sCGEY’sOutsourcingOutsourcingBusinessMakesUpBusinessMakesU...
October1,2002OutsourcingMarginsandMarketTrendsFactBook©2001CapGeminiErnstYoung-AllrightsreservedOutsourcingMarginsandMarketTrendsFactBook/Page2OutsourcingMarginsAnalysisPage3OutsourcingMarketTrends/CompetitiveAnalysisPage19AppendicesAppendixA:OffShoreServicesMarketTrendsPage45AppendixB:CanadianProcessingServicesIndustryPage50AppendixC:HowtoBuildanSourcingStrategyPage54AppendixD:Abb...
October1,2002OutsourcingBestPracticesFactBook©2001CapGeminiErnstYoung-AllrightsreservedOutsourcingBestPracticesFactBook/Page2BusinessProcessOutsourcing(BPO)OutsourcingBestPracticesPage3ITServiceProvidersPage5BPOServiceProvidersPage9FinanceandSupplyChainManagementPage23HumanResources/PayrollPage30IT–InfrastructureManagement(IM)Page43IT–ApplicationsManagement(AM)andApplications...
Outsideupside:FindingfocusthroughfinanceOutsourcingOutsideupside:FindingfocusthroughfinanceOutsourcingAnAccenturereportwrittenincooperationwiththeEconomistIntelligenceUnit1Executivesummary10Introduction14ReapingthebenefitsofOutsourcing20Promotingtransformationalchange22Overcomingdoubts:WeighingtherisksofOutsourcing26Sheddingnon-corefunctions:WhatcompaniesareOutsourcing28MakingOutsourcingwork36C...
BusinessProcessOutsourcingBigBangCreatingValueinanExpandingUniverse1Stymiedbyanincreasingcoststructureinacompetitivebusiness?Searchingforawaytodrivetop-linerevenuegrowth?Lookingforarapidandeffectivewaytogetaccesstocutting-edgetechnologywithouthugecapitaloutlays?ManyorganizationsareturningtobusinessprocessOutsourcing(BPO)toaccomplishtheseobjectivesandmore.BusinessProcessOutsourcingBigBang:Creati...
October1,2002OutsourcingFactBookExecutiveSummary©2001CapGeminiErnstYoung-AllrightsreservedOutsourcingFactBookExecutiveSummary/Page2ExhibitmoredesiretobeprofitablethanadesiretowinbusinessAccuracyandconsistencyinunderstandingmarginperformancearemandatoryLeveragepartneringopportunitiesUnderstandthedynamicsofcompetition,valueandrelationshiplengthAdoptbestpracticesincontinuousperformancem...
Page1Customer:SHELLCHEMICALSBackground:Aspartofachemicalsportfoliorestructuringprogram,ShellChemicalsplannedtodivestapproximately40%ofitsspecialtychemicalsbusinesstofocusonbasechemicals.BusinessRequirement:Corebusinessprocessesfortheentitieswerewelldefinedandresourcedinpreparationforthedivestment.However,theFinanceprocessesstillrequiredworktodesignandimplement.VeryfewexistingfinanceorITreso...
FinanceAccountingOutsourcingQuestionnairePleasecompleteandreturnby6/4to:thierry.kahane@cgey.comorbyfax:+1-917-934-8019Accountname:ShellOilProductsU.S.CGEYAccountExecutive:ReginaKennisonAccountexecutiveemailaddress:regina.kennison@cgey.comAccountexecutivephonenumber:+12812205270QuestionnairePreparedby:BillJacquotPhonenumber:+12812205248Emailaddress:william.jacquot@cgey.comPleasenotethatallinform...
AccountsPayablesOutsourcingDiscussionDocumentforABNAMROABNAMROBankIntroduction•CGEYandABNAMROhadvariousdiscussionsregardingpayablesandprocurement,peopleinvolvedinclude:-JonathanKhong,ChooLeongBoon,ManishAggarwal•CGEYrecommendedOneResourceGroupasawayforABNAMROtoreachthefollowingbenefits:-AvoidingUpfrontCapitalOutlays-ReducingCosts-Reachingotherstrategic/organizationalbenefits•AvisitofOneRes...
QuestionNumbers:122a2b2c2d2e2f2g2h2i2j2k2l2m3a3bAccountNameIndustryRevenue02CGEYAccoAccountExecAccountExecQuestionnairePrePreparerphoPreparereMost_senior_coClient_usFor_APFor_ARFor_FixedFor_PlannFor_TEFor_GenerFor_Fin_RFor_creditFor_PayrolFor_BenefiFor_InternFor_OtherCenter_LoERP_SystOracleJPMorganChaseFSI29,600,000,000KeithStockNickLucarelli917-934-8670CIONoNoNoNoNoNoNoNoNoNoNoNoYesYesChevronT...
QuestionNumbers:122a2b2c2d2e2f2g2h2i2j2k2l2m3a3bAccountNameIndustryRevenue02CGEYAccoAccountExecAccountExecQuestionnairePrePreparerphoPreparereMost_senior_coClient_usFor_APFor_ARFor_FixedFor_PlannFor_TEFor_GenerFor_Fin_RFor_creditFor_PayrolFor_BenefiFor_InternFor_OtherCenter_LoERP_SystOracleJPMorganChaseFSI29,600,000,000KeithStockNickLucarelli917-934-8670CIONoNoNoNoNoNoNoNoNoNoNoNoYesYesChevronT...
BlakeHanna-Partner,AccentureOutsourcingDealDevelopmentSourcingInterestGroup,NYCJanuary23,2002MetricsIncentivesinOutsourcing:DrivingPeakPerformance2©Accenture2001AllRightsReservedOutline•Introduction•Acknowledgements–SourcingInterestGroup–AccentureInstituteforStrategicChange•JaneLinder,JosephSawyerAliceHartley•SpotlightonMetricsIncentives(30minutes)•QA(20minutes)3©Accenture2001AllRights...