销售人员能力发展指导手册2000(营业代表篇二)第一部分人际关系的建立建立关系行为指标有利于建立良好人际关系的技巧如下:不利于建立良好人际关系的行为如下:表达你对他人的尊重,让他人感到你在为他考虑。自我封闭。封锁消息。能够积极推进融洽的气氛。不关注他人。懂得何时该尊重你与他人的界限。令人无法接近。能与对方各个层面的人都保持联络。与上层沟通时过分迁就。能够赢得他人忠实的支持。不遵...
In-depthCustomerInterviewOutlineonFaceMasksPartIWarm-upBriefintroductionofthisinterviewforrelaxation;Askintervieweesomequestionssuchasoccupation,hobbies,etc.PartIIProductPositions1.Doyouusecosmetics?Doyouuseskin-careproducts?2.Doyouusefacemasks?Whendidyoubeginusingfacemasks?Why?3.Whichkindoffacemasksdoyouuse,water-offmask,tear-offmask,gelmask,clothmask,etc.?Howdoyoufeelthem?Howabouttherank?4...
In-depthCustomerInterviewOutlineonDrugsWarm-upBriefintroductionofthisinterviewforrelaxation;Askintervieweesomequestionssuchasoccupation,hobbies,etc.PartIConsumer’sattitudeondrugs1.DoyouknowRXmedicineandOTCmedicine?WhatarethedifferencesbetweenOTCandRx?Whichoneisyourfirstchoice?Why?2.Doyouhavethemedicalreimbursement?Doesithaveinfluenceonyouwhetheradrugbelongstoreimbursementlistornot?Why?3.Doe...