BPODiscussionFocusFebruary2003OutsourcingCapabilities2TopicsforToday’sDiscussion:TopicsforToday’sDiscussion:Overviewof“BPO”andSharedServiceatCGEY.-Capabilities.-SampleProjects.-ClientSuccessStories.CaseExample–“WorkFlowTools”inFinanceSharedServices.QuickGuide–“Off-ShoreBPO”Locations.CGEYCenterProfile:SouthChina.3CGEY’sCGEY’sOutsourcingOutsourcingBusinessMakesUpBusinessMakesU...
OurCapabilitiesinChinaOperate-AsiaPacificRegion2002CGEY’s‘Operate’BusinessMakesUp25%ofTotalWorld-WideRevenue.Ouroperatebusinesscoversthreelinesofoutsourcing:•ApplicationsManagement(AM).•InfrastructureManagement(IM).•BusinessProcessOutsourcing(BPO).Ourapproachistooffertheseservicestoafewlargemultinationalorganizations.SupportingOurClients:OurCentersHaveServedClientsSince1999(HongKong)and20...